Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,237 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product and superb service”

Helpful Report

Posted 2 years ago

Hi Nicola, I can imagine your new purchase looks like it was made for your home - we are thrilled we were able to offer a high level of service and even more thrilled you took the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Speedy delivery. Gorgeous lamp shades.”

Helpful Report

Posted 2 years ago

Hi Christine, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

“I recently ordered one of the lovely Stucca lamps only for DPD to deliver it broken. After a call to Pooky they quickly sorted it out and sent my replacement. Excellent service and lovely staff.”

Helpful Report

Posted 2 years ago

Hi Sandy, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I just love Pooky lights and shades. Wonderful quality. Well packed and quick delivery.”

Helpful Report

Posted 2 years ago

Hi Jan, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Absolutely love my lamp and lampshade. So beautiful. Super fast delivery too.”

Helpful Report

Posted 2 years ago

Hi Rosie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Delivery and the returns are reliable. Nice products”

Helpful Report

Posted 2 years ago

Hi Danial, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I've ordered a few items from Pooky and have found the quality to be great. My orders were processed and shipped really quickly too.”

Helpful Report

Posted 2 years ago

Hi Lauren, We are blown away by your feedback and glad you keep returning to us! Thank you for taking the time to leave such a wonderful review and hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“Excellent stock, tremendously good value sale items, delivered in perfect condition and in record time - thank you Pooky, you’ve made our house look really cool!!!”

Helpful Report

Posted 2 years ago

Hi Tess, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“After much searching for the perfect lights for my new kitchen I came across Pooky. I wouldn't go anywhere else now for lights as quality is superb. Just had new bathroom fitted and just waiting for new Pooky lights to go up which can't wait for.”

Pooky 5 star review on 25th January 2024

Helpful Report

Posted 2 years ago

Hi Jessie, Oh my goodness, your bathroom looks stunning - we could not be more overjoyed that you found us as the Stork wall light in antique brass looks like it was made for your home. Thank you for sharing your image - we are OBSESSED! Best wishes, Mara

Posted 2 years ago

“I love Pooky lampshades, I now have 10 of them! There's a huge choice of gorgeous colours and they're great quality. The rechargeable lamps are perfect for summer evenings in the garden.”

Helpful Report

Posted 2 years ago

Hi Maureen, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Thrilled with my two new savannah teal lampshades.Given my drawing room a wonderful lift.Thank you .Wonderful prompt service !!”

Helpful Report

Posted 2 years ago

Hi Care, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

“Excellent product and extraordinarily quick delivery. Would recommend and will certainly buy from pooky in the future”

Helpful Report

Posted 2 years ago

Hi Stuart. We are thrilled you have found us and love our products as much as we do. We can't wait to see you again. Thank you. Best wishes, Mara

Posted 2 years ago

“I just love my larger Aquila lamp! As always, beautiful design and quality at a good price point.”

Helpful Report

Posted 2 years ago

Hi Katrina, The Aquila is beautiful, isn't it? I bet it looks wonderful in your home. Thank you so much for taking the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“I highly reccommmend Pooky. Pooky has such an incredible range of beautiful lampshades of different colours shapes and styles. One can always find the perfect lampshade for any room. The website is very easy to navigate and returning/exchanging items is simple and free.”

Helpful Report

Posted 2 years ago

Hi Denise, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Always love the products from Pooky - good quality, for good prices”

Helpful Report

Posted 2 years ago

Hi Hannah, I can imagine your new purchase looks like it was made for your home - we are thrilled we were able to offer a high level of service and even more thrilled you took the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Excellent product, so classy, superb customer service and advice. Plus swift delivery. 5/5 all round!”

Helpful Report

Posted 2 years ago

Hi Maxine, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Pooky lamp shades not only look amazing but produce wonderful colours. This really brings out siting-room that bring the room to life. I could not recommend a company more, great customer experience.”

Helpful Report

Posted 2 years ago

Hi Tom, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

“Lovely shade, a bit different, looked enormous in the box, much smaller when installed”

Helpful Report

Posted 2 years ago

Hi Gwen, Thank you for leaving such a wonderful review, really glad you found us and joined the Pooky family. I just know this looks lovely in your home. Best wishes, Mara

Posted 2 years ago

“Loved all the 4 lamp shades I bought, they look so cute and seems to bee great quality. Will have them for years I'm sure.”

Helpful Report

Posted 2 years ago

Hi Therese, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Absolutely thrilled to bits with my perfect lampshades from Pooky to go in my new guest bedroom. Service was great, this was third time lucky with choice of colour! However I got there and even more lucky I got them in the sale!”

Helpful Report

Posted 2 years ago

Hi Vicky, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,237 reviews