Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,966 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the ceramic Ted light fitting in orange. It's beautiful if slightly smaller than it looks in photos but my own fault for not looking at measurements. Quick delivery and great communication from company when I made a mistake with the address.”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Beautiful lamp and lampshade, really speedy delivery and overall fantastic experience”

Helpful Report

Posted 1 year ago

Hi there Hattie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“These are the most beautiful lampshades, gorgeous colours and textures. I wouldn't look anywhere else!”

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Posted 1 year ago

Hi there Naomi, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Love the lampshade and the as impressed with how quickly it came and how well it was packaged. Bought to match a gift we were given for Christmas which we also love!”

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Posted 1 year ago

Hi there Julia, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Marvellous products, really happy with what we got.”

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Posted 1 year ago

Hi there Oliver, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Gorgeous lights and a great selection of shades. The shipping was also surprisingly speedy”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Great products and good value for money to have high quality.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Very good quality lamps with a unique design! Shipping was also very fast.”

Helpful Report

Posted 1 year ago

Hi there Hamida, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Absolutely love pooky lights and shades! Genius website allows you to look at shades on bases. Super quality and huge range. Visitors often comments on our beautiful lighting”

Pooky 5 star review on 15th January 2024

Helpful Report

Posted 1 year ago

Hi there, Lovely choice of lamp- and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated. Kindest regards, Em

Posted 1 year ago

“Well packaged item”

Helpful Report

Posted 1 year ago

Hi there Janet, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Decent selection and pricing not too bad.”

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Posted 1 year ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 1 year ago

“The quality and range remains impressive, making them my go-to for lamps and shades.”

Helpful Report

Posted 1 year ago

Hi there Sarah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Great quality lighting”

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Posted 1 year ago

HI there Luke, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Fabulous Lighting! The website is very easy to use with lots of helpful tips and advice. I will be buying all my lighting from Pooky from now on - thank you!”

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Posted 1 year ago

Hi there Penny, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 1 year ago

“Helpful sales assistant”

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Posted 1 year ago

HI there Mark, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Excellent service, my lamp shade was delivered quickly and was thoroughly packed so arrived in pristine condition. The lampshade itself was reduced in the January sales and I think I got a bit of a bargain. Would definitely order from Pooky again.”

Pooky 5 star review on 13th January 2024

Helpful Report

Posted 1 year ago

Hi there Caroline, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Delivery was quick and efficient. Very pleased with both lights. Like the solidity and impressed with aged brass finish.”

Helpful Report

Posted 1 year ago

Hi there Barry, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“My delivery was quick and my product arrived carefully packaged and in perfect condition. I feel that, while expensive, the quality provided it excellent.”

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Posted 1 year ago

Hi there Isobel, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Extremely good quality so much so I ordered more.”

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Posted 1 year ago

HI there Joanne, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Excellent products, excellent customer service. Well done all”

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Posted 1 year ago

Hi there Glenn, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

Pooky is rated 4.9 based on 30,966 reviews