Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,361 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Anonymous

Lynne P

Tor C

5905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poppy was so wonderful and proactive in helping me locate my lost parcel. Once it arrived it was well packaged and I am very happy with my beautiful lampshade”

Helpful Report

Posted 2 years ago

Hi Alex, Thank you for leaving such a wonderful review. I am so glad you had a wonderful experience with Poppy. I will make sure to pass this on to her and she will delighted with this feedback. Please do get in touch if you need anything further in the future. Best wishes, Mara

Posted 2 years ago

“Absolutely delighted with my re-chargeable lamp. Exactly what I wanted. Beautifully made.”

Helpful Report

Posted 2 years ago

Hi Ann, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Fantastic choice of quality lighting .. all shapes,sizes & colours Every time I have placed order, delivery well within timescale quoted . Have tried other lighting companies but always end up buying from Pooky .”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Love my lamp so far. Cute and practical! Quick delivery.”

Helpful Report

Posted 2 years ago

“We ordered two chukka light fittings from Pooky. They arrived quickly, the quality is excellent and they look absolutely stunning!”

Pooky 5 star review on 2nd November 2023

Helpful Report

Posted 2 years ago

Hi Kate, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Lovely lamps, best prices, very efficient delivery Everything perfect”

Helpful Report

Posted 2 years ago

Hi Fullenbach, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“I needed to replace some dated (and rather boring!) shades on two bedroom lamps - and found the perfect solution at Pooky: their designs are brilliant and their excellent website enabled me to coordinate the new lampshades with existing Roman blinds and bedding. Just this one little update has transformed the room.”

Helpful Report

Posted 2 years ago

Hi Judith, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“I Love Pooky! Interesting and quirky designs at realistic prices. Their customer service is faultless. An all-round great experience! If you get the chance to see their products in store you are in for a feast for the eyes - lighting heaven!”

Helpful Report

Posted 2 years ago

Hi Nicola, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Beautiful designs and the customer service is excellent. Very quick delivery.”

Helpful Report

Posted 2 years ago

Hi Susie, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! Thank you for sharing your image with us, the egg and spoon berries matched with he Stucco look perfectly at home in your beautiful room! Best wishes, Mara

Posted 2 years ago

“Pooky is my go to lighting store! This is my third purchase. Wonderfully packaged, great communication and beautiful ceiling light.”

Helpful Report

Posted 2 years ago

Hi Caroline, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Everything made easy for you, sizes, shape and beautiful designs. Delivered within 3 days as stated. My first purchase but will not be my last!”

Helpful Report

Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“It's not just the product it's about the service too. Visited the Pookey showroom in London; everyone super helpful and the vast range of products on display made selection simple. Even so I made a mess of my order and had to return some items which again was straightforward with my account credited within a matter of days. Finally ended up with exactly what I needed and the whole process was uncomplicated.”

Helpful Report

Posted 2 years ago

Hi Gerald, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Delighted to hear you were happy with the service provided, it's a great encouragement to all of our team members. Thank you so much! Best wishes, Mara

Posted 2 years ago

“Great quality, unique products and outstanding customer service.”

Helpful Report

Posted 2 years ago

Hi Miranda, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Love Pooky products! My "go to" for myself and my interiors clients every time! The service is always absolutely brillliant!”

Helpful Report

Posted 2 years ago

Hi Nicola, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“I am absolutely in love with my new lamp! Looks great pretty much everywhere I put in the house. Maybe I need two?? Delivery was also incredibly quick and it was well packaged. Brilliant.”

Helpful Report

Posted 2 years ago

Hi Francesca, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“I ordered a walk light for my new kitchen , it arrived quickly and is beautiful, so pleased with the quality and look of it. Will be ordering more soon for other rooms.”

Helpful Report

Posted 2 years ago

Hi Lindsay, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Gorgeous. It look wonderful in the middle of the cards table.”

Helpful Report

Posted 2 years ago

Hi Louise, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“We have just received our lamp shade which is even more beautiful in the flesh. Super service from Pooky and good delivery. We will definitely shop here again.”

Helpful Report

Posted 2 years ago

Hi Jo, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Pooky appears in most of the rooms in my house and my master bathroom is the latest to adorn a beautiful ceiling pendant and some wall lights with pooky 16 inch lampshades Pooky4lyf”

Helpful Report

Posted 2 years ago

Hi Mairead, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Amazing product I want for Every room in my house”

Helpful Report

Posted 2 years ago

Hi Justin, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,361 reviews