Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,359 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Lynne P

Tor C

5904

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great style great quality”

Helpful Report

Posted 2 years ago

Hi Roy, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Very pleased with my lamp stands - look perfect on my bedside cabinets . So pleased I chose Pooky to complete the look”

Helpful Report

Posted 2 years ago

“I LOVE my new marbled lampshades and my rechargeable lamps,,efficient and flawless delivery, THANK YOU! Ps Have ordered some for my children too!”

Helpful Report

Posted 2 years ago

Hi Helen, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“I bought a small and regular pumpkin shade and some pendants. Exceptional quality, received quickly and well packed. I’m so pleased with the lights as they have brightened a dark hallway.”

Helpful Report

Posted 2 years ago

Hi Molly, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Beautiful and quirky with just an amazing selection of designs. Wouldn’t get ‘shade’ anywhere else!”

Helpful Report

Posted 2 years ago

Hi Caroline, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Third Pooky purchase and again delighted. Quirky and pretty designes that transform rooms”

Helpful Report

Posted 2 years ago

Hi Sian, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Bought two Bayou table lamps in green, for my dressing table. Beautiful, spring grass colour and the texture and finish of the lacquer is wonderful. They look beautiful. Love the twisted flex too which gives the lamps such a high quality look. Good height, and finished with the jet scallop hand painted card shade I'm super happy with them. All arrived promptly and well packaged. Very happy with Pooky and with lots more styles I love, will definitely be buying again.”

Helpful Report

Posted 2 years ago

Hi Sonjia, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Have bought a variety of fittings and lampshades for a project. Always easy to communicate with and very responsive. The fittings are varied and well-made. Highly recommend”

Helpful Report

Posted 2 years ago

Hi Lucinda, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“My first time shopping from Pooky. Being extremely fussy, I had about a million complicated questions before buying, all of which were handled politely and swiftly by email. The lampshade arrived superbly (but not excessively) packaged and it looks MAGNIFICENT. Even better than I dared hope.”

Pooky 5 star review on 3rd November 2023

Helpful Report

Posted 2 years ago

Hi Orlando, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“love pooky light switches. They give my house that " vintage" feel with their antique brass toggle switches!”

Helpful Report

Posted 2 years ago

Hi Elle, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Excellent products .Lovely style and colour combinations. Inspiring!”

Helpful Report

Posted 2 years ago

Hi Liza, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Great smooth service and a lovely product. The little lamp gives surprisingly much light and looks like a modern piece of art in itself. In an era of online purchases, it makes a difference to be able to go into the showroom and know what it is you are buying in advance.”

Helpful Report

Posted 2 years ago

Hi Joanna, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! Thank you for sharing your image with us, the Smaller Helios ip44 wall light in brushed gold aluminium looks wonderful in your home! Best wishes, Mara

Posted 2 years ago

“Absolutely thrilled with our brass light fittings and beautiful green shades from Pooky! Their customer service is fab, delivery was prompt, and we're looking forward to ordering more from here.”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Absolutely love my yellow lamp shade, it’s in a stand up lamp and makes the whole room glow a beautiful gold colour.”

Helpful Report

Posted 2 years ago

Hi Mouse, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Love the new bedside wall lights, great quality, original and delivered nice and quick. Will def use again.”

Helpful Report

Posted 2 years ago

Hi Nicholas, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Very helpful sales team. Extremely quick delivery and fabulous lampshades and lampbases. What's not to love!! Always my first go to company for quality lighting.”

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Posted 2 years ago

“The lamp I ordered is beautiful. Came well packaged and writhing a couple of days from order. Will definitely be using the website again!”

Helpful Report

Posted 2 years ago

Hi Benjamin, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“We love our Pooky pumpkin lights - they are so pretty and make our new kitchen look really glamorous and welcoming. They cast a pretty patterned light against the wall as well. We have had lots of compliments and will be buying Pooky lighting again when we come to redecorate our hallway. By far the best designed lighting on the market!”

Helpful Report

Posted 2 years ago

Hi Nicholas, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience and love your new purchase. The combination is stunning! Best wishes, Mara

Posted 2 years ago

“Poppy was so wonderful and proactive in helping me locate my lost parcel. Once it arrived it was well packaged and I am very happy with my beautiful lampshade”

Helpful Report

Posted 2 years ago

Hi Alex, Thank you for leaving such a wonderful review. I am so glad you had a wonderful experience with Poppy. I will make sure to pass this on to her and she will delighted with this feedback. Please do get in touch if you need anything further in the future. Best wishes, Mara

Posted 2 years ago

“Absolutely delighted with my re-chargeable lamp. Exactly what I wanted. Beautifully made.”

Helpful Report

Posted 2 years ago

Hi Ann, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,359 reviews