Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,361 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,361 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Anonymous

Lynne P

Tor C

5905

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love the products and how unique they are! The showroom was lovely and the staff were so helpful”

Pooky 5 star review on 6th November 2023

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I order two lampshades and they’re stunning! They arrived so quickly and were safely packaged. I absolutely love pooky lampshades, couldn’t recommend more for a pop of colour!”

Helpful Report

Posted 2 years ago

Hi there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Lovely quality lights, we have replaced all the fittings in our new house with Pooky ones and they are great. I also emailed Pooky to ask a question about what wall lights would fit into an existing bracket and they replied really quickly with a list of suitable lights. Great service.”

Helpful Report

Posted 2 years ago

HI there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful lampshade. Delivery excellent.”

Helpful Report

Posted 2 years ago

Hi there Judith, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great quality lamp”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Amazing customer service. I received a delivery of a damaged wall lamp and within days I had a new one. Efficient and quick customer service as well as beautiful lighting. Thank you ANN”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Amazing light - perfect for my dressing table. So easy to hang and fast delivery.”

Helpful Report

Posted 2 years ago

Hi Jankee, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Excellent service, fast delivery and very happy with our picture light.”

Helpful Report

Posted 2 years ago

Hi Will, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Stunning mirror, super fast delivery, again, they never disappoint.”

Helpful Report

Posted 2 years ago

Hi Carla, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Customer service fantastic and the products are simply stunning! Absolutely love them”

Helpful Report

Posted 2 years ago

Hi Lynn, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Very happy with the final switches. I’ve dropped one star as two of the cover plates of the five we ordered didn’t align correctly, but customer support were great and arranged for replacements to be sent out and for us to return the faulty ones”

Helpful Report

Posted 2 years ago

Hi James, Thank you for taking the time to leave this fabulous review, I am so happy that our customer support team was able to assist you through this! We hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Our experience shopping at Pooky has been excellent. Their customer service team responded within the hour to our query. Delivery was quick and the lighting fixtures are exactly all we hoped for, in quality.”

Helpful Report

Posted 2 years ago

Hi Arthur, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Excellent service High standard packaging Good delivery partner Our lights look amazing Brilliant idea supplying bulbs too”

Helpful Report

Posted 2 years ago

Hi Sue, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Very beautiful lamp shade. Thank you!”

Helpful Report

Posted 2 years ago

Hi Megan, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Beautifully made and great quality product from Pooky. The designs and range of lamp bases and shades is second to none - I now have eleven throughout my home and am already eyeing up more! My orders always arrive well packaged and within a couple of days.”

Helpful Report

Posted 2 years ago

Hi Janet, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Very quick delivery, excellent product and great choices make this a great shopping experience”

Helpful Report

Posted 2 years ago

Hi Carolyn, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Great product,well packaged.”

Helpful Report

Posted 2 years ago

Hi Jane, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Excellent quality. Great price. Order arrived 2 days after ordering! Very pleased”

Helpful Report

Posted 2 years ago

Hi Gemma, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Very happy with my orders! Very good quality products, very beautiful and fast delivery. Would recommend!”

Helpful Report

Posted 2 years ago

Hi Evangelia, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Wonderful products backed with outstanding service!! Very happy with my purchases and would highly recommend Pooky for quality and great prices!!”

Pooky 5 star review on 3rd November 2023

Helpful Report

Posted 2 years ago

Hi Stephen, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,361 reviews