Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,781 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 13th September 2026

Carola B

Pooky 5 star review on 11th September 2026

Anonymous

Pooky 5 star review on 6th September 2026

Xin Z

5979

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing I love my lights”

Helpful Report

Posted 2 years ago

Hi there Joanne, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“We just love love love our Pooky rechargeable lights, now even my sister is getting a set!”

Helpful Report

Posted 2 years ago

Hi there Helen, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Fantastic lights won’t ever get my lighting from anywhere else now”

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Posted 2 years ago

Hi there Emma, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Kindest regards, Em

Posted 2 years ago

“Delighted with my lamp with shade from Pooky. Great customer service, really quick delivery. Very happy.”

Helpful Report

Posted 2 years ago

Hi there Ingrid, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Fabulous! Gorgeous shades, prompt service and excellent packaging. I’ll be back.”

Helpful Report

Posted 2 years ago

Hi there Kate, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“First time we purchased from Pooky and the whole experience was excellent”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Really happy with the products. Great quality.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes,

Posted 2 years ago

“It’s very well made and nicely designed stuff, clearly displayed online with their many options well explained.”

Helpful Report

Posted 2 years ago

Hi there Richard, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Great website, delivery is quick and products are high quality and beautiful”

Helpful Report

Posted 2 years ago

Hi there Nicola, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Nellie lamp & pink cotton shade and bulb purchased. Very quick delivery, carefully packaged. The green is a lovely colour, lamp is sturdy and well made, flex is dark green so discreet, shade well made & allows for very pretty light.”

Helpful Report

Posted 2 years ago

Hi there Bea, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“The lamps and shades I have ordered are everything I was hoping they'd be. Delivery has always been prompt and on time. Wish I could replace all my shades with Pooky ones!”

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Posted 2 years ago

Hi there Catherine, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Easy to navigate website and prompt delivery. Love my pendent lanterns, can’t wait to put them up!”

Helpful Report

Posted 2 years ago

Hi there Jessie, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Em

Posted 2 years ago

“Beautiful lights, great customer service with easy returns. Would highly recommend! X”

Helpful Report

Posted 2 years ago

Hi there Katy, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“The Whinny horse lamp itself is beautifully made! The switch is broken and seems to be made of weak material so not the best quality but should serve its purpose”

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Posted 2 years ago

“Absolutely love the 2 table lamps I bought. The quality is amazing and they look stunning. Works of art in their own right.”

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Posted 2 years ago

“We have now purchased a wide range of Pooky products as we refurbish our house. Our electrician has been so impressed by the quality of the lighting we have bought that he has recommended Pooky to other customers. The lights arrived promptly and look stunning in our home. Thank you Pooky.”

Helpful Report

Posted 2 years ago

Hi there Stephen, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Once I had ordered the lampshades I was kept informed about their delivery. The lampshades were beautifully packed and delivered in three days without a delivery charge! The lampshades are of excellent quality and have transformed the room that they are in.”

Helpful Report

Posted 2 years ago

Hi there Angela, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“Have used pooky lots of times for mirrors , lamps and lampshades. Wonderful quality, really pretty items, quick delivery. Absolutely thrilled with everything that I’ve received. Thank you Team Pooky !”

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Posted 2 years ago

Hi there Natasha, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Excellent product. They look great in our new bathroom.”

Helpful Report

Posted 2 years ago

Hi there Kim, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Kindest regards, Em

Posted 2 years ago

“Love the lamp so many people have commentated on it! Excellent quality. 1st class service arrived very quickly.”

Helpful Report

Posted 2 years ago

Hi there Emma, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,781 reviews