Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,785 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 22nd September 2026

5981

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I had ordered the lampshades I was kept informed about their delivery. The lampshades were beautifully packed and delivered in three days without a delivery charge! The lampshades are of excellent quality and have transformed the room that they are in.”

Helpful Report

Posted 2 years ago

Hi there Angela, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“Have used pooky lots of times for mirrors , lamps and lampshades. Wonderful quality, really pretty items, quick delivery. Absolutely thrilled with everything that I’ve received. Thank you Team Pooky !”

Helpful Report

Posted 2 years ago

Hi there Natasha, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Excellent product. They look great in our new bathroom.”

Helpful Report

Posted 2 years ago

Hi there Kim, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Kindest regards, Em

Posted 2 years ago

“Love the lamp so many people have commentated on it! Excellent quality. 1st class service arrived very quickly.”

Helpful Report

Posted 2 years ago

Hi there Emma, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great quality and timely delivery”

Helpful Report

Posted 2 years ago

Hi there Kirstin, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great service and quick delivery!”

Helpful Report

Posted 2 years ago

Hi there Kirsty, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“The lampshades are true to size and colour (as shown online). I love them”

Helpful Report

Posted 2 years ago

Hi there Julie, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“Brilliant service and lovely products!”

Helpful Report

Posted 2 years ago

Hi there Louise, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Great products that are very reasonably priced. Look great in our home renovation! Thanks.”

Helpful Report

Posted 2 years ago

Hi there Ben, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“Very fast delivery of two beautiful pink velvet lampshades. Very impressed with quality. Exactly what I was after.”

Helpful Report

Posted 2 years ago

Hi there Michelle, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Really very happy with the products I purchased, and with the service. Loveky quality products and well packaged. Good comms. No complaints whatsoever”

Helpful Report

Posted 2 years ago

Hi there, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Lovely service and easy to use website. Brand gaining traction in my social circles as great quality and design.”

Helpful Report

Posted 2 years ago

Hi there Fern, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I have bought several lampshades from Pooky. Always excellent products, at a great price with quick delivery. What more could you ask for?”

Helpful Report

Posted 2 years ago

Hi there Geoff, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“Would buy from them again. Fast delivery, communication and packaging. No issues - simple and painless ordering.”

Helpful Report

Posted 2 years ago

Hi there Lauren, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Lovey products excellent service”

Helpful Report

Posted 2 years ago

Hi there Suzanne, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Website is easy to use and a great choice of lighting and shades. Packaged well, delivered fast, great service.”

Helpful Report

Posted 2 years ago

Hi there Emma, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 2 years ago

“Great experience! I reviewed the lamps in person in the Viewing Room they have in Fulham (London, UK) and the quality of the lamps is great - then I ordered the lamp that I wanted online. It arrived in 2-3 days ready to use. Excellent service.”

Helpful Report

Posted 2 years ago

Hi there Isabel, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great service, ordering easy, delivery efficient. Will use again.”

Helpful Report

Posted 2 years ago

Hi there Diane, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Absolutely love my various purchases from Pooky. In love with the Pentabulous chandelier and the different shades they have. Super high quality fittings and they look just perfect! Dfeinitely recommend.”

Helpful Report

Posted 2 years ago

Hi there Arjun, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Kindest regards, Em

Posted 2 years ago

“Excellent customer service from Pooky, fabric sampling, prompt delivery and boxed up beautifully for my client - thank you.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! Kindest regards, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,785 reviews