Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,445 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my lampshades”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you so much for your review! We are so glad to hear you love your purchase. Best wishes, Chloe S

Posted 2 years ago

“Love my new shade. Service was excellent!”

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Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase! Thank you for letting us know - it is much appreciated. Best wishes, Chloe S

Posted 2 years ago

“Gorgeous lamp shade. I've ordered countless over the years and they've never disappointed.”

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Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“Great company to deal with, products well packaged.”

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Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided! We really appreciate you taking the time to let us know. Best wishes, Chloe S

Posted 2 years ago

“I have ordered several wall lights from pooky in the past and they add so much character to the house. I always receive compliments and inquiries from visitors. I just received the picture lights in brass they are beautiful and heavy and I can’t wait to put them up. Best thing is that they deliver to Switzerland whcih not many companies do.”

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Posted 2 years ago

Hi Sabina, Thank you so much for your wondaful review! We are so glad to hear you are happy with all your Pooky purchases. Best wishes, Chloe S

Posted 2 years ago

“We have used Pooky for years. Excellent products and great service! Highly recommended”

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Posted 2 years ago

Hi Jens, Thanks for letting us know that you are pleased with your Pooky purchase! We are so glad to have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Chloe S

Posted 2 years ago

“Product is even better than the pictures. Looks and feels really well made.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Chloe S

Posted 2 years ago

“The perfect little wall light for our spare bedroom! Thank you Pooky as always!”

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Posted 2 years ago

Hi Jo, Thanks for letting us know that you are pleased with your Pooky purchase! I am sure they have made a great addition to your home. Best wishes, Chloe S

Posted 2 years ago

“Speedy delivery, beautiful product”

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Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“The perfect lampshade and such beautiful quality fabric, will be ordering more!”

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Posted 2 years ago

Hi Isabel, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Chloe

Posted 2 years ago

“Delighted with my purchase and the whole process. Highly recommend and looking forward to purchasing more in the future.”

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Posted 2 years ago

Hi Nell, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home - we look forward to seeing your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Great lights and great prices with speedy delivery!”

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Posted 2 years ago

Alex, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Received my two lovely lamps shades very quickly and happy with both of them they are perfect!”

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Posted 2 years ago

Hi Annie, Thanks for letting us know that you are pleased with your Pooky shades- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Love the lampshade I ordered, great quality really well made! Lovely lampshade delivered safely and as informed”

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Posted 2 years ago

Hi Lorraine, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Very nice little marbled paper lampshade. The only criticism I have is the size of the box it was delivered in, absolutely huge!”

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Posted 2 years ago

Hi Robyn, Thanks for letting us know that you are pleased with your Pooky shade- we are pleased that you are pleased! Thank you for your feedback on the packaging for this, this will be passed onto the team! Best wishes, Chloe

Posted 2 years ago

“So very pleased with my Twinky Large rechargeable wall lights 😀 I have been planning a new bathroom in our new home of a few months now and as soon as i found them on your website i new that they will be perfect .They are excellent quality, really well made just what you would expect from Pooky ,and no need to channel the wall out so less mess and money .So pleased with my first purchase from Pooky.”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same - we look forward to see your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Great service, beautiful impactful products, transformative!”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Love this lampshade. Makes such a statement. Plus, excellent quality and overall service.”

Pooky 5 star review on 20th December 2023

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Posted 2 years ago

Hi Andrew, Thank you for sharing your image with us, this lampshade looks perfectly at home in your beautiful room! Best wishes, Chloe

Posted 2 years ago

“I've never ordered from Pooky before and when you order shades online you're never certain whether the shades you've ordered are the right shape, size or colour but I was reassured by their returns policy. They have some very original designs so I shall definitely be ordering more.”

Pooky 5 star review on 19th December 2023

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Posted 2 years ago

Hi Gloria, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Ordered 4 x external brass out door up/ down lighters for the front of our house. Very quick delivery, and we are very happy with the result.”

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Posted 2 years ago

Thank you so much for sharing such a lovely image with us, Joe! The Portreath ip65 up and down pillar lights look like they have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

Pooky is rated 4.9 based on 31,445 reviews