Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the selection of rechargeable lights, nice and sturdy, lovely range of shades too. Easy to use website, arrived promptly well packaged”

Helpful Report

Posted 10 months ago

“I absolutely love my Pooky lights. I bought 2, a wee one and a larger one in watercress. I have put them in my bathroom and they look wonderful. I no longer need to put my bathroom lights on as I have my 2 little Pookys which give out a cosy little light. Thank you. I’ll be back x”

Helpful Report

Posted 10 months ago

“Loved the brass detailed lamps with silk drum shades so much i placed an order for another two. Lovely quality and have a nice weight to them.”

Helpful Report

Posted 10 months ago

“Great quality and superb color match”

Helpful Report

Posted 10 months ago

“Pooky are absolutely brilliant. I have been a trade customer of theirs for many years now, and they are a dream to deal with. Good quality products at reasonable prices and best of all, amazing customer service and easy returns. I’d give them 10 stars if it was possible!”

Helpful Report

Posted 10 months ago

“The Monique lamp is lovely, very stylish and looks great in my room. It was also very well packaged. My only complaint is that the flex would have looked better in gold as the dark green is rather dominant and obvious. I would have liked to buy a shade as well but feel that they are very expensive and found an alternative elsewhere.”

Helpful Report

Posted 10 months ago

“Good website with wide range of sizes and shapes. Quick delivery. Very pleased with my purchases.”

Helpful Report

Posted 10 months ago

“Lovely lamps and shades. Excellent delivery time.”

Helpful Report

Posted 10 months ago

“Beautiful stylish products. Prompt delivery. Well packaged.”

Pooky 5 star review on 22nd January 2025

Helpful Report

Posted 10 months ago

“I was really pleased with my lamp. The whole concept of a rechargeable lamp is great. The lamp can be placed anywhere around house.”

Helpful Report

Posted 11 months ago

“Great quality and customer service. We've bought a number of lights from Pooky and they've always arrived in mint condition.”

Helpful Report

Posted 11 months ago

“Beautiful little lampshades, packed securely and delivered promptly.”

Helpful Report

Posted 11 months ago

“Just stunning. I had comments on day one. Very well made, well packaged and arrived on time. I also love the brass holder that the remote sits in. I went for a black shade which is modern and classy. I love the fact you can just pick it up and move it. Will order another.”

Helpful Report

Posted 11 months ago

“Beautiful lamp and shade. So handy and lovely on the table indoors or outside. Customer service excellent as delivery went missing but problem swiftly resolved.”

Helpful Report

Posted 11 months ago

Hi there, Thanks a bunch for your kind words! We're so pleased you’re happy with everything and the missing delivery was solved for accordingly! We’ll keep working hard to make sure you always have a great experience. Best wishes, Paris

Posted 11 months ago

“After being able to talk to a pooky advisor who was able to find a lamp shade in the red that matched my paint. I am more than pleased with the lampshade recommended.”

Helpful Report

Posted 11 months ago

Hi there, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 11 months ago

“Now have 2 Twinky lights - one table light and one wall light. They are both brilliant! The table light provides a lovely warm light in the winter in an otherwise entrance hall with an overhead and unpleasant light. The wall light is super and is positioned just outside our bedroom door, throwing light on the stairs which has stopped us falling down the stairs (we are both well over 70!) early on a winter morning when we go downstairs to make a first coffee. Best of all - no electrician needed and no holes in the wall or unsightly cables! Two good purchases.”

Helpful Report

Posted 11 months ago

“Delighted as ever with our latest purchase. We now have 4 cordless re-chargeagble lights. The latest is a picture light which is a great addition to our home.”

Helpful Report

Posted 11 months ago

“The Pooky rechargeable lamps are wonderful. I have one Amelia and two Phileas. They are easy to charge and the battery lasts for weeks, used for two or three hours in the evening. They look modern and smart although based on traditional designs. Recently I bought a rechargeable lamp from another company… it looked lovely but the battery was drained after one evening and had to be recharged for the next evening. Not a patch on Pooky … I bought my second Phileas to replace it.”

Pooky 5 star review on 20th January 2025

Helpful Report

Posted 11 months ago

“Excellent service. I bought the artemis circular chandelier. Beautiful statement piece. I love it!”

Helpful Report

Posted 11 months ago

“Fantastic designs, good value for classy well made products, nice company to deal with, delivery always on time and perfect. Why shop anywhere else for lights, POOKY cover every aspect. They've nailed it.”

Helpful Report

Posted 11 months ago

Pooky is rated 4.9 based on 30,959 reviews