Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are absolutely delighted with the Pooky rechargeable battery wall lights they look amazing”

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Posted 11 months ago

“I have a Pooky Whinny lamp and Dahlia lampshade, and I really like them both. Great, stylish design and adds definite interest to the rooms they are in. I’ve had great service from Pooky for both purchases, in store at Red Brick, and online, and delivery is speedy and straightforward. Looking forward to my next purchase!”

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Posted 11 months ago

“The quality of the lamps and wall lights is outstanding, they are also incredibly stylish and I could not be more pleased with them, I will be purchasing more in the not too distant future.”

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Posted 11 months ago

“We have bought quite a lot of lights from Pooky and for the most part found them to be excellent quality, although not cheap. The latest purchase was for sale items - a convex mirror, a lamp base and a shade. They all look great and were great value.”

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Posted 11 months ago

“Great choice of rechargeable table lamps and shades. Quality product ,highly recommend”

Pooky 5 star review on 16th January 2025

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Posted 11 months ago

Hi Ann, We’re thrilled you’re happy with your purchase! The combination you have chosen looks great together! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 11 months ago

“Easy, quick and beautiful”

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Posted 11 months ago

Hi Robert, Thank you for taking the time to write such a positive review for us. Hearing from our happy customers is always lovely! Best wishes, Paris

Posted 11 months ago

“Good communication after ordering. I was very pleased with the wall lamp, however, the bracket was at a slight angle to the wall fixing. This made the lampshade look wonky. We solved the problem by using a watch battery between the bulb and the shade. I didn't want to send the lamp back for this reason as appreciated it was probably handmade. The addition of the brass remote cover was a lovely surprise.”

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Posted 11 months ago

Hi there, Thank you for taking the time to leave a review. I am sorry to hear the bracket was initially at a slight angle, and you are correct in saying that our items are hand-made, so sometimes, these types of things can occur, but they are usually very fixable - as you have been able to do so yourself! We're so glad this was able to be resolved! Best wishes, Paris

Posted 11 months ago

“Good quality but both lamp and shade very different to images on website. Have returned shade.”

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Posted 11 months ago

Hi Ellie, Thank you for leaving a review. I am sorry to hear your lamp and shade arrived not as expected on the website! We do everything we can to try and ensure that colours of our products are represented faithfully online. But it is unfortunately a fact that different devices (PCs, Macs, tablets, mobiles) all have different technologies and colour set-ups and this can result in colour differences depending on what device you view the product on. If you wanted to make a future purchase, but were hesitant due to colour differences, drop us an email and we can have these pictured directly from our show rooms in a natural lighting and forward these over to give a more accurate representation of what the products look like in situ. Best wishes, Paris

Posted 11 months ago

“I am so pleased with my beautiful lamp and lampshade. Very good quality!”

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Posted 11 months ago

Hi Ann, We appreciate you taking the time to leave us an excellent review. It is so lovely to hear from our satisfied customers! Our quality is unlike any other! Best wishes, Paris

Posted 11 months ago

“Nice range of stands and shades. I am pleased with the ones I ordered and all seem to be in good order. everything shipped very promptly and the quality of the items is good. I will order more lamps from Pooky in the near future.”

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Posted 11 months ago

Hi there, We appreciate you sharing your experience with us, and we are overjoyed to see that you gave our business a five-star review and even more overjoyed to hear you will be coming back! Best wishes, Paris

Posted 11 months ago

“I have used Pooky for lighting in my house , they light are fabulous and unique . Very pleased with my purchases”

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Posted 11 months ago

Hi Maria, Thank you for taking the time to leave such a fantastic review for us. It's always nice to hear from our satisfied customers! Best wishes, Paris

Posted 11 months ago

“Great quality products and quick delivery”

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Posted 11 months ago

Hi Megan, Thank you for taking the time to write such a positive review for us. Hearing from our happy customers is always wonderful! Best wishes, Paris

Posted 11 months ago

“Excellent service and stunning products”

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Posted 11 months ago

Hi Karen, We appreciate you taking the time to leave us an lovely review. It is so lovely to hear from our satisfied customers! Best wishes, Paris

Posted 11 months ago

“Absolutely love these lights. So much easier than having to ask an electrician to install and chase through brick work and plaster. Definitely the way forward. They are so lovely just as they are that we didn’t bother buying shades to go with them.”

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Posted 11 months ago

Hi Carolyn, Thank you for sharing your experience with us. It's wonderful to hear from happy customers, and we appreciate your time. Our rechargeables are definitely the way forward! Best wishes, Paris

Posted 11 months ago

“Everything arrived in tact. So much thought and effort must have gone into protecting the lightshades, which are delicate. As described, and just what we were looking for.”

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Posted 11 months ago

Hi there, Thank you for reaching out to us and providing us with your feedback and leaving such a lovely reveiw. It's wonderful to hear from happy customers, and we appreciate your time! Best wishes, Paris

Posted 11 months ago

“Beautiful, sturdy, solid, well made lamp, including lovely, well made lampshade. Quickly despatched, carefully packaged and delivered on time.”

Pooky 5 star review on 13th January 2025

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Posted 11 months ago

Hi there, Thank you for getting in touch with us and sharing your thoughts. We appreciate your time. It is fantastic to hear from happy customers! The shade you have chosen looks brilliant with the light! Best wishes, Paris

Posted 11 months ago

“We have just made our third purchase from Pooky. On each occasion rechargeable lamps and on two occasions with shades Very stylish, substantial and very good life between charges. Excellent products and good value”

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Posted 11 months ago

Hi Phillip, We appreciate you sharing your experience with us, and we are overjoyed to see that you gave our business a five-star review! Hopefully more purchases to come! Best wishes, Paris

Posted 11 months ago

“Love my Pooky rechargeable lamp, beautfiul base and shade!”

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Posted 11 months ago

Hi Michelle, We are grateful that you took the time to write us such a kind review. It is always pleasant to hear from happy customers! Best wishes, Paris

Posted 11 months ago

“This is the second Pooky rechargeable lamp I've purchased, the first I gave as a present, I loved it so much I had to have one myself. Will recommend you to everyone.”

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Posted 11 months ago

Hi Elizabeth, Thank you for reaching out to us and providing us with your feedback. It's wonderful to hear from happy customers, and we appreciate your time! They are perfect for presents and definitely perfect to gift yourself! Best wishes, Paris

Posted 11 months ago

“We love Pooky. The breadth of design is so impressive, and the quality of materials is gorgeous. Pooky's level of service is faultless; they've never let us down. Ordering is easy, communication is clear and delivery is prompt. We think Pooky offers elegant, high end design at affordable prices”

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Posted 11 months ago

Hi there, Thank you for taking the time to write such a positive review for us. Hearing from our happy customers is always lovely! Best wishes, Paris

Posted 11 months ago

Pooky is rated 4.9 based on 30,959 reviews