Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,211 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of some of the products purchased does not reflect the price and the products do appear different from the pictures on the website. We had to return some of them unfortunately.”

Helpful Report

Posted 10 months ago

“I love the fact that Pooky email to advise you as soon as new stock of a sold-out item is available - saving me having to remember to re-check the website. I finally got my tiny Aurora rechargeable lamp, which is perfect for my dark corner and emits a decent amount of light for something so small.”

Helpful Report

Posted 10 months ago

Hi Sue, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 10 months ago

“Very pleased with lamp shades, look great worth the extra cost.”

Helpful Report

Posted 10 months ago

Hi Stephen, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it. Best wishes, Paris

Posted 10 months ago

“Lovely lampshade of excellent quality. Just what I was looking for.”

Helpful Report

Posted 10 months ago

Hi there, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 10 months ago

“Fantastic choice of shades - never boring - always idea provoking, super quality too - free delivery, and arrive next day -”

Helpful Report

Posted 10 months ago

Hi Elaine, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 10 months ago

“Another beautiful lampshade from this excellent company. Superb customer service too. Highly recommended.”

Helpful Report

Posted 10 months ago

Hi Heather, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again. Best wishes, Paris

Posted 10 months ago

“Excellent service. Hand painted shades were stunning and lift the room totally.”

Helpful Report

Posted 10 months ago

Hi Tammera, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 10 months ago

“Pooky Pick! We recently purchased two 'Pick's and they are super. Elegant but contemporary and the black arms with the brass is such an effective idea. Looks classy without being brassy! Indeed..we have just 'pick'ed a third.we like them so much.”

Helpful Report

Posted 10 months ago

Hi Helen, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Paris

Posted 10 months ago

“I've been considering this lampshade for some time but was slightly concerned by the description of the colour I was looking for green and burnt orange and this was described as teal However trusting the image I took the plunge and was so happy I did . The colours are as shown and the lampshade matches my decor perfectly. As always , the quality is wonderful”

Helpful Report

Posted 10 months ago

Hi Shirley, Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service! Best wishes, Paris

Posted 10 months ago

“35cm straight empire gathered lampshade & smaller stucco table lamp in emerald - I love my new lamp! It arrived quickly and both were well packakged. I would highly recommend Pooky.”

Helpful Report

Posted 10 months ago

Hi Sarah, We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product. Best wishes, Paris

Posted 10 months ago

“Searching for a while for a light to go over our dining table and found Pooky thankfully beautiful lighting solutions and arrived very promptly. Absolutely love my new light highly recommend!!”

Helpful Report

Posted 10 months ago

Hi Joanne, We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Paris

Posted 10 months ago

“Great quality products and always reliable. Lights are perfect. Heavy so can be free standing and good light distribution.”

Helpful Report

Posted 10 months ago

Hi Emmanuel, Thanks for your kind words! We’re delighted you’re pleased with your purchase and hope you continue to enjoy it! Best wishes, Paris

Posted 10 months ago

“Great product looks great well pleased 👍🏻”

Helpful Report

Posted 10 months ago

Hi Greg, We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Paris

Posted 10 months ago

“I love my large Trafalgar table lamps in brass. They make a beautiful statement as bedside table lamps. The quality of the brass is excellent.”

Helpful Report

Posted 10 months ago

Hi Amanda, It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile. Best wishes, Paris

Posted 10 months ago

“My beautiful mirror was delivered in two days and was exactly as described. Great service. Not the first time I have shopped at Pooky. Quality and style.”

Helpful Report

Posted 11 months ago

Hi Linda, It’s brilliant to hear that you’re loving the product! We always aim for top quality, so it’s great to know we’ve hit the mark for you. Best wishes, Paris

Posted 10 months ago

“Amazing customer service and the quality of the materials really is worth the price tag!”

Helpful Report

Posted 11 months ago

Hi Katie, Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Paris

Posted 10 months ago

“Beautiful lampshades, fabulous quality and competitive price. Very good website. Thank you Pooky.”

Helpful Report

Posted 11 months ago

Hi Judith, Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else! Best wishes, Paris

Posted 10 months ago

“Good selection, pretty fabrics and efficient service”

Helpful Report

Posted 11 months ago

Hi there, our feedback has made our day! We're really chuffed to hear you had such a great experience with us. Thanks for your support! Best wishes, Em

Posted 10 months ago

“Lovely lampshade and a very efficient and quick services lampshade was well packed thankyou”

Helpful Report

Posted 11 months ago

Hi there, our feedback has made our day! We're really chuffed to hear you had such a great experience with us. Thanks for your support! Best wishes, Em

Posted 10 months ago

“Extensive range of quality products on show at Chelsea showroom. Best of all, customer service team is excellent - helpful, prompt and knowledgable.”

Helpful Report

Posted 11 months ago

Hi there, our feedback has made our day! We're really chuffed to hear you had such a great experience with us. Thanks for your support! Best wishes, Em

Posted 10 months ago

Pooky is rated 4.9 based on 31,211 reviews