Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,959 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely, stylish and practical product, swiftly delivered.”

Helpful Report

Posted 10 months ago

Hi Kay! We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Em

Posted 8 months ago

“Fantastic quality fantastic delivery time highly Rex”

Helpful Report

Posted 10 months ago

Hi Niamh, Thanks a bunch for your kind words! We're so pleased you’re happy with everything, and we’ll keep working hard to make sure you always have a great experience! Best wishes, Em

Posted 8 months ago

“Stylish original lighting. I love my new lamp”

Helpful Report

Posted 10 months ago

Hi Susan, We’re so glad to hear you're pleased with your purchase. Thanks for supporting us – we truly appreciate it! Best wishes, Em

Posted 8 months ago

“Such a lovely selection of lights - bases and shades - one is spoilt for choice! Service from customer services is impeccable. I was helped immediately. Delivery is second to none. Most efficient. A great company to deal with. Thank you.”

Helpful Report

Posted 10 months ago

Hi Catherine, We’re delighted you had such a positive experience! Thank you for choosing us – we truly appreciate it and look forward to serving you again! Best wishes, Em

Posted 8 months ago

“Beautiful lighting bought 2 lamp bases and shades. Even better than the pictures. Prompt delivery and we'll parcelled up.”

Helpful Report

Posted 10 months ago

Hi George, Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us! Best wishes, Em

Posted 8 months ago

“I purchased a Spindle rechargeable lamp in Aged Brass with a beautiful card shade edged in gold. We love it! It is so elegant and timeless and just looks stunning wherever I place it.”

Helpful Report

Posted 10 months ago

Thanks for your fantastic review! We're so pleased you were happy with your experience. If there's anything we can do for you in the future, just let us know! Best wishes, Becci

Posted 9 months ago

“Love the lamps and shades, they are class”

Helpful Report

Posted 10 months ago

We truly appreciate your review! It’s always great to hear from happy customers like yourself. Thanks for your continued support! Best wishes, Becci

Posted 9 months ago

“Great quality lamps and shades, always really well packaged and very fast dispatch”

Pooky 5 star review on 3rd February 2025

Helpful Report

Posted 10 months ago

Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Becci

Posted 9 months ago

“I Love pooky I have two restaurants in the Caribbean. I have bought the outside lighting and now I’m using the rechargeable table lamps”

Helpful Report

Posted 10 months ago

We’re so grateful for your support and kind words. It’s brilliant to hear you enjoyed your experience, and we hope to see you again soon! Best wishes, Becci

Posted 9 months ago

“I bought 2 lamps online from Pooky one was gorgeous but sadly too big for the space. I returned it with ease and received my money back quickly and bought another that I LOVE. Thank you Pooky”

Helpful Report

Posted 10 months ago

Thanks so much for your lovely review! We're delighted to hear you had a great experience with us. We really appreciate your support and look forward to welcoming you again soon! Best wishes, Becci

Posted 9 months ago

“Good web site, great product. I'm delighted with the re chargeable light I bought recently for my dressing room. Looks perfect in a corner with no power point.”

Helpful Report

Posted 10 months ago

We’re thrilled you’re happy with your purchase! Thanks for taking the time to share your thoughts – it really helps us keep doing what we do. Best wishes, Becci

Posted 9 months ago

“I love my little lamps. I bought them specifically for my kitchen, and they are perfect. Initially, I wasn’t so sure, as they weren’t bright enough, but of course, I had them on the lowest setting as they are dimmable! I thoroughly recommend these lamps. If others are the same, then I will be buying more. Being rechargeable they’re perfect for everywhere. Thank you.”

Helpful Report

Posted 10 months ago

“Efficient ordering process. Beautiful table lights excellent quality. Highly recommend.”

Helpful Report

Posted 10 months ago

“i love the lights that i have bought from Pooky. They look beautiful in my home. I highly recommend the company. Customer service is excellent and when i have had to return a light, the return process has been very easy.”

Helpful Report

Posted 10 months ago

“Purchased rattan woven table lamp, after seeing it beautifully displayed in a local shop. It wasn’t for sale! This was my first introduction to then searching Pooky online. So delighted with my Pooky lamp that I ordered another two phileas lamps, antique brass finish. All rechargeable! Thanks to Kirsty and the staff at Pooky for helping me source the discontinued empire paisley pattern shade to match. Lamps are high quality, look great and exceptional service from Pooky.”

Pooky 5 star review on 31st January 2025

Helpful Report

Posted 10 months ago

“Love my recargable cordless lamps, one in the kitchen and three in our upstairs workshop. They are great quality and easy to charge and use.”

Helpful Report

Posted 10 months ago

“The lampshade arrived very quickly. I loved it the minute I took it out of the box. Had to ask an electrician to assemble it though. It’s just what I wanted and love the story of its production. A slightly larger one would be great too.”

Helpful Report

Posted 10 months ago

“Excellent quality lighting & excellent service. Woudnt hesitate to recommend them.”

Helpful Report

Posted 10 months ago

“Quick delivery, always pleased with my purchases from Pooky. They add a special touch to my home”

Helpful Report

Posted 10 months ago

“I have now bought several lamps from Pooky. They are constantly innovating and the products are always well-designed and excellent value. Delivery is almost instant, and on the odd occasion when I’ve had a product issue or had to return something, their customer service is faultless”

Helpful Report

Posted 10 months ago

Pooky is rated 4.9 based on 30,959 reviews