Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,239 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never been disappointed with my purchases from Pooky, I have at least 6 lampshades and several bases and 2 on my wishlist! The colours and designs are so unique and bring that pop of colour to the home. The quality is exceptional and I love how you can team up any shade to any base on the website to see how they look together. Orders are sent out fairly promtly and the items are so well packaged, I cannot fault this company. The only sad thing is that soon I will have no more space for any more lamps!!”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Excllent customer service! Thank you”

Helpful Report

Posted 2 years ago

Hi Rebecca, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“So so happy with our Pooky order. The rechargeable Phileas lamp gives the coziest glow to our kitchen table and our Pitti wall sconces have bought real warmth to our sitting room. Amazing quality and super quick delivery, as ever.”

Helpful Report

Posted 2 years ago

Hi Lauretta, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“A friend referred me to Pooky and I’m glad she did. Such a variety of lovely lamps and shades for the house. Brilliant service and fast delivery. Thank you Pooky”

Helpful Report

Posted 2 years ago

Hi Carol, Thank you for leaving such an impeccable review, we are blown away by your feedback. So happy you had a wonderful experience and love your new purchases. Best wishes, Mara

Posted 2 years ago

“great look brushed brass sockets and light switches, and able to fit to fairly high standard into our less than perfectly flat walls. This is our second batch and i was concerned that the finger plates would scratch over times but this isn't the case.”

Helpful Report

Posted 2 years ago

Hi Tim, Thank you for leaving such a wonderful review and thrilled you love your new Pooky purchases as much as we do. We hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“Super quick delivery”

Helpful Report

Posted 2 years ago

Hi Lana, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“A truely gorgeous and handy lamp to place anywhere I would like with it being a Rechargeable light. I am already thinking of purchasing a few more!”

Helpful Report

Posted 2 years ago

Hi Lisa, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“I recently bought 6 up and down lighters for the outside of my home. Not only are they stylish but they also had a discount and so really great value. I can’t wait for my builder to install them and see them glow.”

Helpful Report

Posted 2 years ago

Hi Alice, Thank you for letting us know you're happy with your new purchase I am sure they will make a great addition to your home. Best wishes, Mara

Posted 2 years ago

“All my lighting is from Pooky. It’s expensive getting delivery and VAT to Ireland, but it’s so worth it. I adore all my table lamps, shades, chandeliers, wall lights etc. They are a touch of luxury and quality.”

Helpful Report

Posted 2 years ago

Hi Audrey, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Great service and products”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Such a great website with a huge array of modern, fun and colourful designs.”

Helpful Report

Posted 2 years ago

Hi Dianna, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“As ever Pooky delivers. Pretty lampshades for our hotel arrived on time and on sale. What more could one ask!! Fiona Shelburne Bowood Hotel Wiltshire.”

Helpful Report

Posted 2 years ago

Hi Fiona, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Fab from start to finish. Ordered 4 items that al came in good time. Thats how you do good business!”

Helpful Report

Posted 2 years ago

Hi there Benedict, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Lovely table lamp. Arrived promptly and well packaged.”

Helpful Report

Posted 2 years ago

Hi there Charlotte, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Fantastic quality; fantastic efficiency and fantastic customer care.”

Helpful Report

Posted 2 years ago

Hi there Thomas, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Super fast delivery. Extremely efficient service. Quality of product is top class. I will certainly be purchasing more items.”

Helpful Report

Posted 2 years ago

Hi Catherine, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Good delivery time, well packaged, lamp looks great, has good power and battery lasts a fairly long time.”

Helpful Report

Posted 2 years ago

Hi there Tom, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Beautiful table lamp - stunning colours and really adds something extra to the room.”

Helpful Report

Posted 2 years ago

Hi there Sarah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“beautiful products and customer service second to none. excellent choice of colours and shapes with clear, helpful guidelines.”

Helpful Report

Posted 2 years ago

Hi Katherine, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Lovely selection of lampshades. The website was easy to navigate around and narrow down the options as it had colour and size options. Also the website showed all shadesizes/types with the same design. The lampshades arrived in good condition when they were supposed to and I am delighted with them.”

Helpful Report

Posted 2 years ago

HI there Anna, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,239 reviews