Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,785 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 22nd September 2026

5981

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, good communication, speedy delivery…. Don’t need to say more!”

Helpful Report

Posted 2 years ago

Hi there Lesley, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“Always great products and fantastic service.”

Helpful Report

Posted 2 years ago

Hi there Grace, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Pooky are the best ! Very happy great quality!”

Pooky 5 star review on 21st November 2023

Helpful Report

Posted 2 years ago

Hi there Izzy, Lovely choice of shade, we're very pleased to hear that you're happy. Thank you for letting us know, it's much appreciated. Best wishes, Em

Posted 2 years ago

“Lovely lampshade - looks great on my floor lamp. Speedy delivery and was reassured by the free returns option incase it didn't suit the lamp etc etc. Also very little plastic involved - just the cellophane covering. Very happy!”

Helpful Report

Posted 2 years ago

Hi there Rebecca, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Pooky is an excellent company to do business with. The variety and superb quality of the lighting styles and quality of the shades will guarantee to uplift even the most drab of rooms.”

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Posted 2 years ago

Hi there Claire, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“We are delighted with our three lampshades. We initially visited the shop where we were offered different samples to bring home as we were unsure which designs to choose. Unusual to have so many options! The samples and the useful guide to getting the best size meant we felt much more confident making the purchase. Delivery was prompt and the whole process was easy and helpful. Thank you Pookie!”

Helpful Report

Posted 2 years ago

Hi there, Lovely choice of shade, we're very pleased to hear that you're happy. Thank you for letting us know, it's much appreciated. Best wishes, Em

Posted 2 years ago

“I was so impressed with pooky’s the lampshade I got it’s lovely great quality a bit different to the others I’d been looking at I love it”

Helpful Report

Posted 2 years ago

Hi there, Lovely choice of shade, we're very pleased to hear that you're happy. Thank you for letting us know, it's much appreciated. Best wishes, Em

Posted 2 years ago

“Fantastic choice and quality - always quick delivery and immaculate customer service.”

Helpful Report

Posted 2 years ago

Hi there Caroline, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Pooky is my go-to place for lovely lamps. The shades (2) I just bought have really cheered my consulting room. They make me smile whenever I go into it. Beautiful colours, fabrics, expertly made and a quick delivery.”

Helpful Report

Posted 2 years ago

Hi there Sue, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

“‘ Simply the best 🎶....’ the Whizzer wall light and the service ( ...... better than all the rest ).”

Helpful Report

Posted 2 years ago

Hi there Jem, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Quick delivery and cute lampshade!”

Helpful Report

Posted 2 years ago

Hi there Jessica, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I love this lighting company. Wonderful design. Fast and efficient service. Thank you Pooky from a very happy customer.”

Helpful Report

Posted 2 years ago

HI there, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“Fabulous store ! I went to Pooky in Red Brick Mill to look for a lamp, I ordered it online when I got home and saved 10% and I love it ! Fantastic display in there and a really helpful assistant. Such unusual designs and really good quality ! Great delivery too, ordered on Sunday and it came on Wednesday. I’ll def be back !”

Helpful Report

Posted 2 years ago

Hi Marie, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Lovely lampshade, arrived promptly.”

Helpful Report

Posted 2 years ago

Hi there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Good website and vouchers were dispatched swiftly to my grandson who moved into new home. He is looking forward to choosing nights/jamps. Very good service.”

Helpful Report

Posted 2 years ago

Hi Charlotte, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easily as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“Gorgeous!! Love the shade, beautifully made and looks stunning.”

Helpful Report

Posted 2 years ago

Hi Karen, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Efficient delivery and beautiful Walter rechargeable base.”

Helpful Report

Posted 2 years ago

Hi Hazel, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“It arrived quickly and the returns procedure was very efficient.”

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Posted 2 years ago

Hi Wendy, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! With best wishes, Mara

Posted 2 years ago

“The lamps we bought were expensive, but the quality matches the price.”

Helpful Report

Posted 2 years ago

Hi Laura, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Excellent customer service in the shop and excellent website. My lampshades arrived very quickly and we absolutely love them. Will be back Thank you”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,785 reviews