Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,432 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! Great quality, adds colour and character. Super quick delivery. Really pleased with the purchase.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Beautiful lampshades, amazing service. Satisfied as always.”

Helpful Report

Posted 2 years ago

Such a lovely choice of shade, your new wall lights have made a wonderful addition to this lovely room! Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Always the best design, and extraordinary customer service. Thank you, Pooky, for lighting up my life”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Beautiful light that actually gives a lovely glow also not a horrid white light like some other lighting designers. Carefully packaged and sent promptly. As a special gift to my sister who had longed for this lamp. Easy to order and great customer service. Up to the minute designs that fit into any interior scheme. Clever, clever especially in this day annd age where everything is so expensive Pooky are reasonably priced.”

Helpful Report

Posted 2 years ago

Justine, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Love all the ranges that pooky has to offer!!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely product, very classy! Customer service was very nice and helpful also. Only reason I don’t give a 5 is because the bulbs aren’t very energy efficient but it not noticeable”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, and it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I have just received my 4th light from Pooky, as always great delivery, great product & service ! Well done Pooky ! I shall definately be back.”

Helpful Report

Posted 2 years ago

Hi Tracie, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Time and time again I have returned to Pooky to meet my requirements for lamp shades. The range of styles and the superb quality of the manufacture of the lamp shades means that I have always had multiple options to choose from, and no matter which shade I finally selected, I have never been disappointed with the choice. Pooky is a company that you can rely on to deliver a quality product and a first class customer experience.”

Helpful Report

Posted 2 years ago

Hi Helen, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“great service and the product we got was great too . fab quality beautiful lamps and shades so happy thank you”

Helpful Report

Posted 2 years ago

Hi James, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful quality + great delivery”

Helpful Report

Posted 2 years ago

Hi Cressida, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Pooky came up trumps! LOVE my rattan shade.....It arrived quickly & was packaged really well. I couldn't have asked for a better shopping experience. Thankyou Pooky, I will definately be using you again & would whole heartedly recommend you to anyone. Anne Leo”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Love the lights I purchased and packaged so well.”

Helpful Report

Posted 2 years ago

Hi Charlie, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“I love Pooky, I have so many of their lamps, they are perfect for making a statement in any room!”

Pooky 5 star review on 29th February 2024

Helpful Report

Posted 2 years ago

Such a lovely bedroom, and our Gourdon lamp makes a wonderful addition! We are so glad you are happy with your new lamp and shade, and thank you for your kind review. Best Wishes, Emmy

Posted 2 years ago

“Lovely designs and quick delivery”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Hi Catherine, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Love all Pooky products! I have been buying from them for years and in my opinion, they are unbeatable in price and quality.”

Helpful Report

Posted 2 years ago

Hi Lydia, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“I love my new shade. The choice at Pooky is exceptional and wish I could have bought them all. Great customer service and speedy delivery! Thanks”

Helpful Report

Posted 2 years ago

Hi Emily, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Brilliant service and fantastic quality. We can't fault our experience with Pooky!”

Helpful Report

Posted 2 years ago

Hi Eleanor, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“My order arrived quickly and I am very happy with my service and the mirror I purchased.”

Helpful Report

Posted 2 years ago

Hi Alison, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

“Beautiful lamp shade, high quality finish, perfect pleating and delightful colours. Sent promptly and really safely. Excellent packaging.”

Helpful Report

Posted 2 years ago

Hi Ashleigh, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 2 years ago

“Beautiful products, excellent customer service and super quick delivery! Keep doing what you are doing pooky!”

Helpful Report

Posted 2 years ago

Hi Maria, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,432 reviews