Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,595 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,595 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5925

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient & good quality”

Helpful Report

Posted 4 months ago

Hello Deborah, Thank you for your review! We are pleased to hear that you are loving your new purchase and that you were impressed with the quality. Thank you so much! Best wishes, Ella.

Posted 3 months ago

“Absolutely thrilled with my second rechargable table lamp. Looks stunning on my hall table . love the base and shade . It arrived within 24 hours . Also very helpful when we has a power cut . I shall buy more !”

Helpful Report

Posted 4 months ago

Hello Sarah, Thank you for your lovely review. We love seeing the Marmaron rechargeable table lamp here in your home, and we are pleased to hear that it came in handy when you had a power cut! Our rechargeable lamps are not only beautiful, they are practical too! Kind regards, Ella.

Posted 3 months ago

“So good I’m back for another one!”

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Posted 4 months ago

Hello Jackie, Thank you for your review! People do say we are a bit addictive...we are thrilled to hear you are back for more! Best wishes, Ella.

Posted 3 months ago

“Great service , spot light arrived well packaged. Fabulous little lamp. I am impressed with the quality and style it’s just right for that spot in my kitchen. Love it.”

Helpful Report

Posted 4 months ago

Hello Geraldine, Thank you for your great review! We are delighted to hear that you have managed to light up a dark corner of your kitchen with one of our lights and that you have been impressed with the quality and style. Enjoy the glow! Best wishes, Ella.

Posted 3 months ago

“Beautiful lamps and great costumer service.”

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Posted 4 months ago

Hello Silvia, Thank you for the 5 stars! We are so pleased you are happy with your new lamp and our customer service! We appreciate you taking the time to leave your review. Best wishes, Ella.

Posted 3 months ago

“I love this lamp! The base is very good quality, heavy and solid and looks very classy. The shade is beautiful and it was very easy to assemble - I had to ring customer service as I couldn't work out how to fit the shade on to base (I had to push out a little piece of plastic) they answered immediately and were very helpful - I was most impressed!”

Helpful Report

Posted 4 months ago

Hello Lesley, Thank you for this lovely review! We are thrilled to hear you have had a really great shopping experience with us and that you are loving your new lamp! Our customer service team are always ready to help and we are glad they quickly solved the problem for you. Kind regards, Ella.

Posted 3 months ago

“Love my pooky lamp , keep moving it round the house with me !”

Helpful Report

Posted 4 months ago

Hello Jackie, Thank you for your review! We love seeing our lights fit so beautifully into our customers’ homes—it’s always a joy to know they’ve found the perfect place (or two!) Best wishes, Ella.

Posted 3 months ago

“Have always had excellent service from Pooky, ordering online is simple and delivery is second to none. My latest addition is the Valentin rechargeable lamp, just gorgeous. Love the Pooky points too.”

Helpful Report

Posted 4 months ago

Hello, Thank you for this lovely review! We’re so pleased to hear that you’re enjoying your new Valentin rechargeable lamp base, and that your experience with us at Pooky has been consistently excellent. Enjoy spending your next set of Pooky Points! Best wishes, Ella.

Posted 3 months ago

“Lovely candlestick lamp base, good quality and lovely olive cable”

Helpful Report

Posted 4 months ago

Hello Andrew, Thank you for the 5 stars! We are delighted to hear that you love your new lamp base and have noticed our signature olive green cable! We pride ourselves in those little details. Best wishes, Ella.

Posted 3 months ago

“Excellent choice and excellent customer service. Very pleased with the lamp bases I ordered, the quality is top notch. Quick response to enquiries. Would highly recommend.”

Helpful Report

Posted 4 months ago

Hello Gill, Thank you for your review and sharing this image of the Ted lamp base. We love your choice of lampshade, it looks really great! We are pleased to hear that your experience with Pooky and our customer service team was a positive one. Thank you again for the highly rated review. Kind regards, Ella.

Posted 3 months ago

“Excellent service. Lamp is perfect and as described on the website. Would recommend”

Helpful Report

Posted 4 months ago

Hello Chitra, Thank you for your review! We are delighted to hear that you have been thrilled with your new lamp and you were happy with our service. We hope to see you again! Best wishes, Ella.

Posted 3 months ago

“Very impressed all round. The quality of our lampshade is just great. I love the silk lining, it makes it feel so luxurious. I was impressed with the prompt delivery too. It was delivered to the Argos inside our Sainsbury store so was safe until we could collect it. Would definitely recommend Pooky.”

Helpful Report

Posted 4 months ago

Hello Julie, Thank you for your 5 star review! We are delighted to hear that you have been impressed with your new lampshade and that the quality has exceeded your expectations. Thank you so much for choosing Pooky! Best wishes, Ella.

Posted 3 months ago

“Love the lamp and the ambiance it creates wherever I put it. Bit expensive but hopefully worth it xx”

Helpful Report

Posted 4 months ago

Hello Gilly, Thank you for your great review! We are pleased to hear you have been enjoying your new rechargeable lamp and the fact you can literally take it anywhere! We understand our lamps are an investment, but we believe they are timeless pieces which you will enjoy for many years to come. Kind regards, Ella.

Posted 3 months ago

“Outstanding quality products. Stylish solution to the little dark corners of my home.”

Helpful Report

Posted 4 months ago

Hello Val, Thank you for your lovely review! We are so pleased you have been impressed with the quality of our products and that you have found a way to light up the dark corners. Enjoy your new glow! Best wishes, Ella.

Posted 3 months ago

“My lamp base is beautiful. Just as shown in the online image and solidly made. The delivery was swift and perfectly packaged! Thank you!”

Helpful Report

Posted 4 months ago

Hello there, Thank you for your wonderful review. We’re glad the lamp base is beautiful, solidly made, and that the delivery was swift and perfectly packaged. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

“Pooky didn’t disappoint with my order for a Teinky rechargeable lamp! It arrived really quickly, in superb packaging and fully complete. It is simple to charge and ready to go within a few hours. I was expecting a remote control but that was my fault for not reading the info properly- I thought all rechargeable lights came with a remote control. The lamp feels strong and well made and looks great in our kitchen. It’s so convenient to have a moveable lamp. The light is perfect for our needs.”

Helpful Report

Posted 4 months ago

Hello Jayne, Thank you for your wonderful review. We’re glad the rechargeable lamp arrived quickly, was well packaged, and easy to charge. It’s great to hear it’s a convenient addition to your kitchen and that you’re happy with the build and light. If you ever need any tips or have questions about remote options, we’re here to help. Kind regards, Em

Posted 4 months ago

“Great product. Perfect. Thank you.”

Helpful Report

Posted 4 months ago

Hello Sara, Thank you for your wonderful review. We’re glad you’re enjoying the Pooky product and that it’s perfect for you. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

“Beautiful rechargeable lamps. Look well made and delivered well packaged. Easy to charge the lamps and set up.”

Helpful Report

Posted 4 months ago

Hello Jane, Thank you for your wonderful review. We’re glad you’re enjoying the Pooky lamps and that they arrived well packaged and easy to set up. If you ever need charging tips or further assistance, we’re here to help. Best wishes, Em

Posted 4 months ago

“I have bought 3 Pooky lampshades in the last 6 months. They are each stunning, supreme quality, well made and delivered in good time. Whilst not cheap they are worth every penny.”

Helpful Report

Posted 4 months ago

Hello Alison, Thank you for your wonderful review. We’re thrilled you love the lampshades and that they’re worth every penny. If you’d like any care tips or help choosing another shade, just let us know. Kind regards, Em

Posted 4 months ago

“Really nice funky lamp. Shade was quite pricey and demanded a suitably sized bulb. I expected that to be included but wasn’t. Post and delivery was very efficient.”

Helpful Report

Posted 4 months ago

Hello Gary, Thanks for your review. We’re glad you’re enjoying the lamp overall. We understand the shade and bulb requirements can feel a bit pricey. If there’s anything else you need or you want to discuss the shade timing, please drop us your order number and any details. Kind regards, Em

Posted 4 months ago

Pooky is rated 4.9 based on 31,595 reviews