Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,926 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 4th November 2026

5986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, unusual lamps and shades of the highest quality . Super fast delivery and expertly packaged . Fantastic company ! ❤️”

Helpful Report

Posted 3 months ago

Hi Marie, Thank you for your lovely review. We’re thrilled you’re enjoying the lamps and shades, and glad delivery was fast and well packaged. Your kind words mean a lot to us. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“Wonderful and substantial large Wobster lamp base just arrived ! Its so great I need to order another. The accompanying lamp shade is also fabulous - lovely fabric and well made.”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your lovely feedback. We’re thrilled you’re enjoying the substantial Wobster lamp base and the accompanying shade—lovely to hear they’re working so well for you. If you decide to add another, we’d love to hear how it looks in your space. Kind regards, Em

Posted 2 months ago

“Purchased 2 new lampshades for my bedside lamps. So pleased with them. Quality is excellent. The price was fantastic as i got them in the sale. Very well packaged. Made my bedside lamps look more expensive. Thanks Pooky.”

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Posted 3 months ago

Hi Stella, Thank you for sharing your lovely feedback. We’re thrilled you’re pleased with the lampshades, the quality, and that they’ve made your bedside lamps look more expensive. Kind regards, Em

Posted 2 months ago

“Pooky lampshades are a bit addictive- love my latest purchase”

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Posted 3 months ago

Hi there, Thanks for sharing—lovely to hear you’re loving your latest purchase. Pooky lampshades can be quite addictive indeed! Kind regards, Em

Posted 2 months ago

“Brilliant! Very fast postage and love my lamps :)”

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Posted 3 months ago

Hi Fiona, Thank you for sharing your lovely feedback. We’re thrilled you found the postage fast and love your lamps! Kind regards, Em

Posted 2 months ago

“Great service we and so happy with my new lamp I love it!”

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Posted 3 months ago

Hi Vicky, Thank you for sharing your lovely feedback. We’re thrilled you’re happy with your new lamp and that you had a great experience with our service! Kind regards, Em

Posted 2 months ago

“Love the products. Always even better than they look online! Do not disappoint.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your lovely feedback. We’re thrilled you’re happy with the products and that they’re even better than they looked online. We hope to see you again soon! Kind regards, Em

Posted 2 months ago

“Beautiful shades and fantastic prices in the sale!”

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Posted 3 months ago

Hi Julie, Thank you for sharing your lovely feedback. We’re delighted you like the shades and the sale prices! Kind regards, Em

Posted 2 months ago

“As always with Pooky, a fast efficient delivery, very well packed, and superb quality outdoor lights. We are exceedingly pleased. The lights were easy to put up and look amazing on our newly built pergola. We also got them in the sale at a very good price.. So all in all an excellent service and a quality light. I've bought many lights, lamps and shades from Pooky and I wouldn't go anywhere else.”

Helpful Report

Posted 3 months ago

Hi Rhonda, Thank you for sharing your wonderful feedback. We’re delighted to hear the delivery was fast, the lights are of superb quality, easy to install, and look amazing on your pergola. We’re glad you found a great price in the sale. We appreciate you choosing Pooky and for your kind words. Kind regards, Em

Posted 2 months ago

“Definitely radical; a bulb within a bulb. Looks amazing and the price was equally amazing.”

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Posted 3 months ago

Hi Andy, Thank you for your fantastic review! We’re thrilled you love the look and the price. Kind regards, Em

Posted 2 months ago

“Excellent product excellent service”

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Posted 3 months ago

Hi Jillian, Thank you for your kind words. We’re delighted you’re happy with the product and service. Kind regards, Em

Posted 2 months ago

“Love their stuff”

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Posted 3 months ago

Hi Caroline, Fantastic to hear you love Pooky! Thanks for sharing such an upbeat note. Kind regards, Em

Posted 2 months ago

“Delighted with my Mildred lamp and lampshade . Good quality and really beautiful vibrant colour! Good service; arrived swiftly in the sale and my online query was promptly answered. Was so pleased , I bought another lamp and shade and look forward to my next delivery. Absolutely recommend.”

Helpful Report

Posted 3 months ago

Hi Emma, Thank you for sharing your lovely feedback. We’re thrilled you’re delighted with the Mildred lamp and lampshade, and that you love the vibrant colour and quality. It’s great to hear the service and delivery met your expectations, and we’re glad your online query was answered promptly. We appreciate you placing another order and look forward to your next delivery. Kind regards, Em

Posted 2 months ago

“I bought the Lillee table lamp in lime and absolutely love it. I got a great discount in the sale. Good quality. Company good to deal with. Very happy.”

Helpful Report

Posted 3 months ago

Hi Jane, Thank you for sharing your lovely feedback. We’re thrilled you’re enjoying the Lillee lamp in lime and had a positive experience with us. It looks great with your lampshade! Kind regards, Em

Posted 2 months ago

“My parcel arrived extremely quickly which was great. This yellow and white lampshade is just right for my yellow bedroom, and it was on sale too! Even better.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your lovely feedback. We’re glad the parcel arrived quickly and that the yellow and white lampshade is a great match for your yellow bedroom, and that it was on sale too. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 2 months ago

“Beautiful products! Each light I bought looks fantastic!”

Helpful Report

Posted 3 months ago

Hi Malgorzata, Thank you for sharing your lovely feedback. We’re thrilled to hear you’re enjoying the lights and that each one looks fantastic! Kind regards, Em

Posted 2 months ago

“Item arrived broken, with a dirty glove in box, and with the incorrect fixings. Contacted customer service who directed me to a form to request a refund or replacement, but it was out of stock. Ended up repairing item myself, but service fell below what you’d expect in a situation like this.”

Helpful Report

Posted 3 months ago

Hi Jenny, I’m really sorry to hear the item arrived how it did in your photo and that you were directed to the returns portal. This absolutely isn’t up to our standards and what we expect, and I understand how frustrating this must have been. I would be more than happy to look into this further and rectify this for you. Please give us a call on 020 7351 3003 or respond back to the inital email that was sent and we'll pick this up for investigation. I look forward to hopefully hearing from you. Kind regards, Oliver

Posted 2 months ago

“So happy with the purchase I’ve made - the products are absolute quality. The light they give off really set the mood, and they’re super easy to install. Worth every penny, and will never hesitate to recommend or buy more!”

Helpful Report

Posted 3 months ago

“An amazing selection of lighting, easy browsing with a genuine sale of the assortment. Ordering is simple and delivery is well informed and arrives on the day and within the time slot.”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for your kind words. We’re really glad you enjoyed the lighting selection, found browsing easy, and that the delivery was timely and informative. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“I have a houseful of Pooky lights! Whatever the room, there is always some magic to be had with a Pooky lamp”

Helpful Report

Posted 3 months ago

Pooky is rated 4.9 based on 31,926 reviews