Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,377 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Catherine S

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second rechargeable light we’ve bought from Pooky as our first one has performed so well. It’s really well made, looks great and lasts a long time. It’s totally portable and we often use it on our dining table or even take it outside in the summer. Highly recommended!”

Pooky 5 star review on 31st December 2025

Helpful Report

Posted 4 months ago

Hello Amanda, Thank you for your excellent review and for sharing this photo! We love how the Scoon looks against your bold wallpaper - it's a perfect match! We are thrilled to hear you are getting maximum usage from your rechargeable lamps. We hope to see you again in the future when you look to add another to your collection! Best wishes, Ella.

Posted 4 months ago

“Excellent service and top quality product”

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Posted 4 months ago

Hello Sue, Thank you for leaving us a 5 star review! We are thrilled to hear you have been pleased with the service and quality of the products. That is exactly what we hope to achieve every time! Kind regards, Ella.

Posted 4 months ago

“Bought two beautiful table lamps with elegant shades. Only nuisance is that we opted for cordless lamps with rechargeable bulbs. The bulbs take 5 hours to charge and only stay bright for 11 hours which means recharging both bulbs every day in the winter!”

Helpful Report

Posted 4 months ago

Hi Nick, Thank you so much for taking the time to leave a review and for choosing our Pooky lamps. We’re glad you find them beautiful and elegant. We’re sorry the cordless recharging setup is proving to be a nuisance in winter. If there’s any way we can help optimize usage or suggest alternatives, please let us know. Kind regards, Em

Posted 4 months ago

“Beautiful light fixture, speedy delivery.”

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Posted 4 months ago

Hi Aoife, Thank you so much for your wonderful 5-star review! We're thrilled you love the Pooky fixture and that delivery was speedy. If you ever need anything else, we're here to help. Kind regards, Em

Posted 4 months ago

“Great quality lampshade and super fast delivery. Perfect”

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Posted 4 months ago

Hi Jason, Thank you so much for your wonderful 5-star review! We're thrilled you’re happy with the lampshade quality and the fast delivery. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

“New to spooky but definitely be back speedy professional from order to delivery”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled you found your spooky experience speedy and professional from order to delivery. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

“Gorgeous lamp, absolute bargain in the sale, kicking myself that I didnt buy 3 more (sold out now). As usual easy to purchase and speedy delivery from Pooky.”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled you love the lamp and that you found it a bargain in the sale. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“Lovely rechargeable lamp and shade. Delivered very promptly. Thank you”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled you love the rechargeable lamp and shade and that it arrived promptly. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“We are very happy with our Clyfford Picturr Lights which are great quality and once in stock, they came quickly. Well done Pooky!”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled the Pooky Picturr Lights are great quality and that they arrived quickly once in stock. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“These lamps have totally upped my dining experience. They look stylish and give out the most glorious light. I love the pop of colour they add to what is otherwise a very drab room!”

Pooky 5 star review on 29th December 2025

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled the lamps have upped your dining experience and that you love the style and light they bring. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“Fantastic quality so much better than other brands”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled you find the quality fantastic—Pooky aims to stand out. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

“I'm delighted with my Trindle rechargeable lamps, excellent quality and stylish, thank you.”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled you love the Trindle rechargeable lamps—delighted with the quality and style. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“I love my rechargeable lamp, it looks stunning and i can move it around”

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Posted 4 months ago

Hi Hannah, Thank you so much for your wonderful review! We’re thrilled you love the rechargeable lamp, that it looks stunning, and that you can move it around with ease. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“I ordered 2 of your lampshades and they are absolutely beautiful. I am so pleased with the colours and quality. They were expensive, but worth every penny.”

Pooky 5 star review on 23rd December 2025

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Posted 4 months ago

Hi Linda, Thank you so much for your wonderful review! We’re thrilled the lampshades are absolutely beautiful and that you love the colours and quality. We agree they’re worth every penny—glad you think so too. If you ever need anything else to brighten your space, we’re here to help. Kind regards, Em

Posted 4 months ago

“Absolutely delighted with this lamp!.”

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Posted 4 months ago

Hi Kerry, Thank you so much for your wonderful review! We’re absolutely thrilled you’re delighted with the lamp. If you ever need anything else to enhance your setup, we’re here to help. Kind regards, Em

Posted 4 months ago

“Opened up a freedom of lighting , love and recommend , made the lighting (paper shade ) to fit my vision and vibe .”

Pooky 5 star review on 22nd December 2025

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Posted 4 months ago

Hi Gillian, Thank you so much for your lovely review! We’re thrilled that you love the lighting and that we could tailor the paper shade to fit your vision and vibe. If you ever need anything else to complete the look, we’re here to help. Kind regards, Team Pooky

Posted 4 months ago

“Super fast delivery. Our Chandelier is beautiful and so well packaged. Already eyeing up what to buy next from Pooky.”

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Posted 4 months ago

Hi Christopher, Thanks so much for your lovely review! We’re thrilled to hear your chandelier arrived well packaged and that you’re happy with the delivery speed. We can’t wait to help you pick your next piece. Kind regards, Em

Posted 4 months ago

“The products are great quality in the flesh and look beautiful. I didn’t like the lampshade I had ordered and it was very easy to return and order another one.”

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Posted 4 months ago

Hi Candida, Thanks so much for sharing your experience. We’re glad to hear you love the quality and beauty of the products, and that the return/exchange process for the lampshade was easy. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

“This is my experience as a Pooky fan living in Spain. First of all, the Pooky team is patient and friendly (thanks Abi).As for the quality of their products, it's wonderful. I'm really happy with my purchase! As for international shipping, I made two purchases: the first was sent with DHL and the experience was good. The second purchase was sent with DPD - SEUR and it has been really frustrating. Even though I paid the customs duties, I have not received the goods. The package was sent back to the origin due to an error by the transport company (they have space issues) and right now I don't know what will happen to my money and the products I purchased. I am waiting for the Pooky team to tell me what will happen now.”

Helpful Report

Posted 4 months ago

Hello Lucia, Thank you for sharing your experience and for the kind words about our team and products. I’m really sorry to hear about the international shipping issue with your second order. That sounds frustrating, and this isn’t what we want for our customers. I can see you currently have some orders waiting to be dispatched with DHL so they should be on their way very soon! Kind regards, Team Pooky

Posted 4 months ago

“I found the service very efficient Olga the assistant certainly knew your product and explained the process of ordering snd delivery very clesrly. Visited showroom.”

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Posted 4 months ago

Hello Lorraine, Thank you for the wonderful 5-star review! We’re thrilled Olga could help and that you found both the product and the ordering/delivery process clear. If you ever need anything else, we’re here to help. Kind regards, Em

Posted 4 months ago

Pooky is rated 4.9 based on 31,377 reviews