Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,926 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 4th November 2026

5986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love pooky lighting.The quality is always amazing,and the look ..... my goodness is just wonderful. I like to change my lampshades with the seasons, which gives my room a hole new look, and at these prices (especialy the sale) I can do this. The service is first class so what more can I ask. Hooray for Pooky, many thanks.”

Helpful Report

Posted 3 months ago

Hi Bill, Thank you for your lovely review. We’re thrilled you love the lighting, the quality, and changing shades with the seasons. Kind regards, Em

Posted 2 months ago

“I love my new lamps, excellent quality and real statement pieces. I will always look at Pooky first when I’m looking for lighting.”

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Posted 3 months ago

Hi Briony, Thank you for sharing your lovely feedback. We’re thrilled you love your new lamps and that they’re real statement pieces. It means a lot that you’ll look to Pooky first for lighting. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 2 months ago

“Great quality lighting at reasonable prices”

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Posted 3 months ago

Hi James, Thank you for sharing your feedback. We’re glad you’re happy with the lighting and find the prices reasonable. Kind regards, Em

Posted 2 months ago

“Lovely lamp , dinky and fits well in a small garden room . Looking forward to darker evenings and switching on !”

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Posted 3 months ago

Hi Lorraine, Thank you for sharing your lovely feedback. We’re glad the lamp fits well in your small garden room and that you’re looking forward to darker evenings. Kind regards, Em

Posted 2 months ago

“I am delighted with my lamps and shades from Pooky, the choice is always amazing and I got the colour and style that I wanted, even better they were on sale, bonus.”

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Posted 3 months ago

Hi Elizabeth, Thank you for sharing your lovely experience. We’re thrilled you found the colour and style you wanted and that they were on sale—great to hear. We appreciate you taking the time to let us know. Kind regards, Em

Posted 2 months ago

“Delighted with my new small Stucco lamp and the shade I bought a few months ago for it.”

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Posted 3 months ago

Hi there, We're delighted to hear you’re happy with your small Stucco lamp and the shade you bought for it. It sounds like a great combination and hope to see you again soon! Kind regards, Oliver

Posted 2 months ago

“So pleased with my stylish new Pooky light; excellent quality, super conveninet as I bought the rechargeable table lamp so it creates a great amosphere without lots of fuss and electric leads and the need for nearby plug sockets.”

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Posted 3 months ago

Hi Derryn, Thank you for sharing your lovely experience. We’re really glad you’re happy with your stylish Pooky light and that the rechargeable table lamp is convenient for creating a great atmosphere without fuss or extra leads. Warm regards, Em

Posted 2 months ago

“Lovely bronze floor lamp. Very pleased.”

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Posted 3 months ago

Hi Karen, Thank you for sharing your lovely experience. We’re thrilled you’re pleased with the bronze floor lamp. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“Great quality love my lights”

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Posted 3 months ago

Hi Denise, Thanks for sharing your feedback—delighted to hear you’re happy with the quality and love the lights! Kind regards, Em

Posted 2 months ago

“Absolutely beautiful, high quality lamps - so many compliments and very carefully packaged with lightening fast delivery. Thank you very much 💖”

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Posted 3 months ago

Hi TESSA, Thank you for your wonderful review. We’re thrilled you love the lamps and that they arrived well packaged and with speedy delivery. It means a lot to us. We appreciate you taking the time to share your experience. Kind regards, Em

Posted 2 months ago

“Great products- excellent customer service”

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Posted 3 months ago

Hi Elio, Thank you for your kind words. We’re really glad you’re happy with the products and that you received excellent customer service. Kind regards, Em

Posted 2 months ago

“What can I say? I ordered a few lamps and shades from Pooky this last week and I have been absolutely thrilled with each and every one of them! The quality is excellent and the designs are exceptional. Not only being able to pick your own shade, and there are plenty to choose from, to match any of their fabulous bases, but to be able to see how your choices look before you buy means that each lamp is individual to you and to your own style requirements. Each item was very well packaged, delivery was fast and I was provided with updates which is very helpful. I wouldn't hesitate to recommend Pooky as my buying experience has been one of the best ever. Thank you Pooky, I'm in love!”

Helpful Report

Posted 3 months ago

Hi J, Thank you for sharing your lovely experience. We’re thrilled you’re happy with the lamps and shades, and that the ability to personalise and preview worked well for you. It’s great to hear they arrived safely with timely updates throughout. We appreciate you taking the time to write such kind words and hope to see you again soon. Kind regards, Em

Posted 2 months ago

“I have ordered a couple of rechargeable lamps and lampshades. Everything, minus a lampshade, was perfect. That was replaced by excellent customer service. Love the rechargeable lamps.”

Helpful Report

Posted 3 months ago

Hi Maria, Thank you for sharing your feedback. We’re delighted you love the rechargeable lamps and that our team could help with the lampshade issue. We appreciate you taking the time to write to us. Kind regards, Em

Posted 2 months ago

“Excellent customer service from Oliver and great products, would definitely recommend”

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Posted 3 months ago

Hi Emma, Thank you for sharing your kind words. We’re really glad to hear you had excellent service from Oliver and that you’re enjoying the products. We appreciate you taking the time to leave a review. Kind regards, Em

Posted 2 months ago

“Gorgeous lights”

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Posted 3 months ago

Hi Torie, Thank you for your lovely feedback. We’re happy you love your recent purchase and hope to see you again soon! Kind regards, Oliver

Posted 2 months ago

“Gorgeous as always and super fast delivery”

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Posted 3 months ago

Hi Anne, Thank you for sharing your lovely feedback. We’re delighted to hear you think it’s gorgeous and that the delivery was super fast. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“Really delighted with my new wall light, the green shade is excellent quality too. Everything was so well packaged . Instructions easy to follow . I intend to buy some lamps next time. Would highly recommend.”

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Posted 3 months ago

Hi Clare, Thank you for sharing your lovely feedback. We’re thrilled you’re delighted with the wall light, the green shade quality, and the packaging, and that the instructions were easy to follow. It’s great to hear you’re planning to buy more lamps and would recommend us. Kind regards, Em

Posted 2 months ago

“Very impressed with the quality of the products and the speed of delivery”

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Posted 3 months ago

Hi Sheila, Thank you for sharing your lovely feedback. We’re thrilled you’re impressed with the quality and the speed of delivery. Kind regards, Em

Posted 2 months ago

“Stunning collection of lighting. Something for everyone. Took a couple of goes to get the right lamps for my newly decorated bedroom. Free delivery and returns makes for exceptional service.”

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Posted 3 months ago

Hi Sharon, Thank you for sharing your lovely feedback. We’re thrilled you found the perfect lamps for your newly decorated bedroom and that you’re impressed with the delivery and returns process. We appreciate you taking the time to write about your experience. Kind regards, Em

Posted 2 months ago

“An excellent lamp I love it”

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Posted 3 months ago

Hi Susan, Thank you for sharing your lovely feedback. We're thrilled you love the lamp. Kind regards, Em

Posted 2 months ago

Pooky is rated 4.9 based on 31,926 reviews