Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,926 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 4th November 2026

5986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have six lamp shades and two bases from Pooky. All excellent quality. I'm very pleased with my recent pair of lampshades bought in the sale, amazing value!”

Helpful Report

Posted 2 months ago

Hi Sylvia, Thank you for sharing your lovely feedback. We’re thrilled you’re pleased with the quality and value of your sale lampshades. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“The items I ordered arrived promptly and are beautiful and great quality.”

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Posted 2 months ago

Hi Olivia, Thank you for sharing your lovely feedback. We’re really glad to hear the items arrived promptly and that you’re happy with their beauty and quality. We appreciate you taking the time to write this. Kind regards, Emily

Posted 2 months ago

“Beautiful lighting This is my fifth order and it will not be the last 😌”

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Posted 2 months ago

Hi Gillian, Thank you for sharing your lovely feedback. We’re thrilled you love the lighting and that you’ve enjoyed five orders with us—that means a lot! We’re excited to be a part of your space again in the future. Kind regards, Em

Posted 2 months ago

“Wall lights arrived safely boxed and all intact. Quick efficient delivery by DPD. They were purchased in the sale so good value but not sure I would have wanted to pay £95 as they are lightweight and the 'bronze' quite tinny. Had to put two extra holes in wall to secure shade and it would be better if the shade had been attached to the fitting.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re glad the delivery was smooth and the boxes arrived intact. It’s helpful to know that the shade feels lighter than expected and that the bronze finish appears tinny. We’ve noted your comments about the shade attachment and the extra holes and hope you have a better experience with us in the future. Oliver

Posted 2 months ago

“Excellent wall lamp unit, I already had the shades. The quality is fabulous and I'm very impressed. I made a purchase in the sale but would willingly pay full price having experienced the customer service and quality of the product. Very well packed and prompt to despatch.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your fabulous review. We’re thrilled you love the wall lamp unit, the quality, and our service. It’s also great to hear it was well packed and dispatched promptly. Kind regards, Em

Posted 2 months ago

“Beautifully made, well packed. I have bought a number of Pooky shades over the years, they last well if looked after and the quality is consistently good.”

Helpful Report

Posted 3 months ago

Hi Ruth, Thank you for sharing your lovely experience. We’re thrilled you find the shades beautifully made, well packed, and lasting well over the years. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 2 months ago

“Excellent quality, amazing designs. I’ve wanted a Pooky lamp and shade for ages, and I’m not disappointed, in fact it is better than I thought it would be. The rechargeable fixing is very well made, and the charge lasts a long time. I will be recommending to my family.”

Helpful Report

Posted 3 months ago

Hi Ruth, Thank you for sharing your lovely feedback. We’re thrilled to hear you’re so happy with the lamp and shade, and that the rechargeable fixing exceeded your expectations. It means a lot that you’d recommend us to your family. We hope you enjoy it for a long time. Kind regards, Em

Posted 2 months ago

“Good customer relations easy and plentiful deal with any returns are done without fuss although dpd let them down . But the lights are great thank you”

Helpful Report

Posted 3 months ago

“Delighted with my lamps. Excellent quality at a reasonable price. If you’re looking for something a little different Pooky is the place to go. I have already told many of my friends about the website.”

Helpful Report

Posted 3 months ago

Hi Helena, Thank you for sharing your lovely feedback. We’re thrilled you’re delighted with the lamps and that you find the quality great value. It means a lot that you’re recommending Pooky to friends. Kind regards, Em

Posted 2 months ago

“Absolutely love Pooky lamps and shades - colourful and different and really well made. It’s becoming quite a collection!”

Helpful Report

Posted 3 months ago

Hi Trudy, Thank you for sharing your lovely feedback. We’re thrilled you’re enjoying Pooky lamps and shades, and that you’re building such a colourful collection! Kind regards, Em

Posted 2 months ago

“Lovely lampshades and in the sale”

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Posted 3 months ago

Hi Julia, We’re so glad you love the lampshades and that you found them in the sale. Thanks for sharing your feedback. Kind regards, Em

Posted 2 months ago

“Our house is for sale as we are hoping to down-size and I promised myself no more things for the house and then there was the Pooky sale ...... three lamp bases and seven lampshades later .... they are all so beautiful, I just couldn't resist.”

Helpful Report

Posted 3 months ago

Hi Jenny, Thank you for sharing your lovely experience. It sounds like you picked up some gorgeous pieces you just couldn’t resist—glad they’ve brought a bit of delight to your home. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 2 months ago

“I’m a huge fan of Pooky. In addition to gorgeous, sometimes quirky products, the customer service is fantastic. I adore my new table lamps and deeply appreciate the prompt customer service that addressed the issues I had.”

Helpful Report

Posted 3 months ago

Hi Tomas, Thank you for your lovely review. We’re thrilled you’re a fan of Pooky and that you adore your new table lamps and appreciate the prompt customer service. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“Love Pooky products! Have purchased multiple lighting fixtures over the last couple of months which are all great quality and brilliantly designed.”

Helpful Report

Posted 3 months ago

Hi Tina, Thank you for sharing your lovely feedback. We’re thrilled you’re enjoying the quality and design of your Pooky lighting, and that you’ve chosen us for multiple pieces. Kind regards, Em

Posted 2 months ago

“Lovely little light.”

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Posted 3 months ago

Hi Joseph, Lovely to hear you’re enjoying the light. Thanks for sharing your kind words! Kind regards, Em

Posted 2 months ago

“Always admired Pooky lamps featured in magazines and finally, in the sale, able to afford one. The most beautiful glass large lamp, securely packaged. Very pleased.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your lovely experience. We’re thrilled you finally found a Pooky lamp you adore and that it arrived securely packaged. It means a lot to hear you’re very pleased. Warm regards, Em

Posted 2 months ago

“Really pretty lampshades, thank you”

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Posted 3 months ago

Hi Emily, Thank you for your lovely feedback. We’re glad you find the lampshades really pretty. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“The most stunning addition to our home Beautifully made Love the remote Loads of compliments”

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Posted 3 months ago

Hi Andrea, Thank you for sharing your lovely experience. We’re thrilled you love the stunning addition, that it’s beautifully made, and that the remote is a hit. Great to hear you’ve had lots of compliments. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“I was introduced to the brand by my daughter who loves your products! This is my first buy from Pooky but it won’t be my last. The descriptions are spot on and the shades are well made and excellent value. A good shade can make or break a room so it’s important to have a good range to choose from.”

Helpful Report

Posted 3 months ago

Hi Sharon, Thank you so much for sharing your lovely experience. We’re thrilled to hear you and your daughter are enjoying Pooky and that you found the descriptions and shades to be spot on and well made. We’re glad you’ll be back for more, and we hope you find the perfect shades for many rooms to come. Kind regards, Em

Posted 2 months ago

“Went mad in the sale Just gorgeous lamps and shades . Such quality The flame lampshades turn a dull corner into a warm and inviting space. Rotate the lamp bases with my equally addicted daughter. In fact we talk a little too much about lighting !”

Helpful Report

Posted 3 months ago

Hi Jan, Thank you for sharing your lovely experience. We’re so glad you’re enjoying the lamps and shades, and that the flame lampshades have warmed up your corner. It sounds wonderful that you and your daughter are loving the lighting conversations too! Kind regards, Em

Posted 2 months ago

Pooky is rated 4.9 based on 31,926 reviews