Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,963 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 22nd December 2025

Pooky 5 star review on 8th December 2025

Rebecca D

5811

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Pooky lamps and shades. A wonderful choice of designs and colours. Service and delivery always work very well”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Wonderful light - so perfect for outside my front door which is covered. Fantastic service, came super quick thankyou.”

Helpful Report

Posted 1 year ago

Virginia, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Lovely green/white patterned cotton lampshade, perfect size for the small space I had available. It is made to a high standard with supersoft lining. Well worth the money, thankyou!”

Helpful Report

Posted 1 year ago

Such a lovely choice of shade, we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 1 year ago

“We have bought pooky lights on a few occasions and every time was pleased with the lights, great product and excellent service, would use every time”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Great quality which you expect from Pooky, and at a very competative price. I'm one happy customer. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Delighted with rechargeable table lamp. Easy to order and quick delivery. Excellent service.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Order processed and delivered efficiently”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Everything went really well. First time I've ordered anything from Pooky. Very impressed with the lampshades I ordered. They really match my colours in my sitting room. Look lovely.”

Helpful Report

Posted 1 year ago

Evelyn, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Great little rechargeable lamp. Sturdy, solid quality antique brass stand and a lovely bright lamp shade. Looks just perfect on my bookcase and is staying charged for ages too.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 1 year ago

“I’ve bought several lampshades now and love them. The service is also great with an easy return meaning I could try different sizes. Also got back to me super quick when I emailed a question about sizing”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Our fabulous light was delivered promptly and looks amazing. Thanks Pooky”

Helpful Report

Posted 1 year ago

Matthew, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Lovely quality and design, really happy with my lamp & shade. The wireless feature is fantastic, thank you pooky!”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 1 year ago

“I love Pooky lights & the flexibility to match fittings & shades. The quality is outstanding & suits the room perfectly.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“I love the look of our new rechargeable lamp but we haven't put it up yet because the instructions say to fully charge it first, and that it will light up red while charging and green when fully charged. Ours is showing a blue light so this is not terribly helpful.”

Helpful Report

Posted 1 year ago

Thank you for getting in touch with your feedback. I am sorry to hear about this, it sounds like you may have the wrong instructions. The instructions for the Twinky say that the lamp should glow blue when it is charging, and then will go green when it's fully charged. Please contact customer service at hello@pooky.com if you would like the correct instructions, and we can send these over to you. Best Wishes, Emmy

Posted 1 year ago

“Really love our new lamp, great colours and size, fits perfectly in our living room.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Such a beautiful and unique lamp, I love that I can tailor the base and shade to my rooms and for the quality it's great value too!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Lamp shade was just what i was looking for. Great quality and prompt delivery”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Beautiful lights....just as I hoped.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“Such beautiful lights! They’re every bit as gorgeous as I’d hoped. Very excited to hang them in our new room.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“Beautiful rattan lampshade that pairs well with a vintage Ikea lamp I purchased off eBay. Taking your time with interiors really does pay off. Vintage + New = Unique”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 30,963 reviews