Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,963 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 22nd December 2025

Pooky 5 star review on 8th December 2025

Rebecca D

5811

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, very nice looking lamps with tall and modern options”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“Prompt delivery Great Looking lamp”

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Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“This is my fourth table lamp from Pooky and I absolutely love them, everyone who sees them always compliments them and asks where I got them from.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Very happy with my lights from Pooky. I can’t think of anywhere that offers such good quality and such a great range.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“We have ordered 3 Pooky lampshades and all have succeeded our expectations. The quality, style and price point can’t be beaten!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Despite the items I ordered sadly not being suitable, the customer service was outstanding. Thank you Pooky team - will continue on my search for the perfect Pooky lamp and shade !”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“The website is easy to use, with useful information about sizes and styles. My order was processed smoothly and came quickly. I am delighted with my new lampshade: as described, great quality and I love the colour!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Dear Pooky, Just love your product, consistently high quality and always reliable. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“I purchased 2 lamp shades green striped ones they are very good quality and I love them. In fact I need to order some more 👍🏻. I also live the rechargeable ones too. I need some of these in my life 🤗.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase, and we can't wait to see which rechargeable lamp you choose! Best Wishes, Emmy

Posted 1 year ago

“Beautiful products , love my floor lamp ....alot,delivery quick also , thank you.”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Kind regards, Emmy

Posted 1 year ago

“Just as expected!!!!!!!!!! Ordered & received, two super Shades........ Absolutely Fabulous 💡💡💡💡💡💡..........”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“Pleased to find the Pooky website. Lots of choice. Very helpful with measurements etc. Ordering, communication, delivery, all excellent.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the website and the service provided. It is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“I am very happy with the lampshade, it is beautifully made and just as described. Delivery was on time - perfect experience.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“My go-to for lighting. In particular, lovely, original lamp shades that always inspire me”

Helpful Report

Posted 1 year ago

Jenny, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Absolutely love all my Pooky lighting. Fun designs and great shades”

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Posted 1 year ago

Rivinia, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Simply great”

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Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Gorgeous lamps thank you”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Lovely lamps and shares.”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“Quick delivery , delighted with purchases .”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“We ordered a lovely lamp and glass shade. During delivery the glass cúpula shattered and point was incredibly apologetic and swift to send us a replacement one. They made notes to ensure delivery was more secure, and it was here within 2 days. Great customer service and the lamp is stunning!”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 30,963 reviews