Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,706 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5964

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous lampstand- I needed something that complemented both an Emma Shipley snow leopard lampshade AND a Star Trek/sci-fi vibe work table. Not an easy ask, but Pooky came up with the goods!”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your wonderful review! We're thrilled to hear that our lampstand has perfectly complemented your sci-fi vibe work table. It’s always our goal to provide pieces that bring uniqueness to your space! Warm wishes, Em

Posted 1 year ago

“Love 🥰 My go to! even though I can only really afford the sale items, I would rather wait ! The quality is beyond words ! Love 🥰 is an understatement!!”

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Posted 1 year ago

Hi Lisa, Thank you so much for your heartfelt review! We’re over the moon to hear that Pooky is your go-to and that you appreciate the quality of our products! Waiting for the sale items definitely pays off, and your support means the world to us! Warm wishes, Em

Posted 1 year ago

“Really happy with my 2 rechargeable lamps for my hallway and a lampshade for an existing lamp. Super quick delivery and beautifully packaged. Couldn’t be happier.”

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Posted 1 year ago

Hi Sara, Thank you for your amazing review! We’re delighted to hear that you’re happy with your rechargeable lamps and lampshade, and that everything arrived quickly and beautifully packaged. Your happiness is what we strive for! Warm regards, Em

Posted 1 year ago

“Lovely lampshade exactly as described and delivered very quickly and very well packed.”

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Posted 1 year ago

Hi Jill, Thank you for your fantastic review! We're so pleased to hear that you love your new lampshade and that it arrived quickly and safely. Your support means so much to us! Warm regards, Em

Posted 1 year ago

“Beautiful marble rechargeable lamps. So pleased, they are great quality and solid. Easy to assemble and so effective as bedside lights.”

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Posted 1 year ago

Hi Anne, Thank you for your wonderful review! We're thrilled to hear that you love your new marble rechargeable lamps and that they add both quality and style to your bedside. Your satisfaction is our top priority! Warm regards, Em

Posted 1 year ago

“I've bought from Pooky previously and raved about the lamp ( the Lucy 'cabbage lamp.) But this one is a definite thumbs down. The cleverly named ' genesis' rechargeable unit is nowhere near good enough. It lasted only 3 hours an evening for 3 nights before needing a re-charge. Bear in mind it takes 5 hours to re-charge you have to be constantly thinking when you'll next want to switch it on. So any ad hoc use is out of the question. Added to this the unit has a life of two years and then has to be replaced. I won't be buying another and I certainly won't be recommending it.”

Helpful Report

Posted 1 year ago

Hi Victor, Thank you for taking the time to share your feedback. I’m sorry to hear that the Genesis rechargeable cell hasn’t met your expectations. We appreciate your loyalty from your previous purchase and understand how frustrating battery life and recharging times can be. As mentioned on the website, our Genesis Cells should last 9-17 hours, depending on the brightness of the bulb. If the lamp does not meet your requirements, then we are happy to issue a return and a full refund once the item is sent back to us. If you have any questions, please do not hesitate to get in touch. Warm regards, Em

Posted 1 year ago

“Excellent as with all our purchases very pleased”

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Posted 1 year ago

Hi Alan, Thank you for your lovely feedback! We're so glad to hear you're pleased with your recent purchases. Your satisfaction means the world to us! Warm regards, Em

Posted 1 year ago

“Well! I always thought a lampshade was, well, just a lampshade. How wrong can one be? My first time Pooky order was a revelation! My new lampshades are totally gorgeous - a real feast for the eyes! As for my Phileas lamp, he is simply stunning, a very clever, good looking little chap!”

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Posted 1 year ago

Hi Sue, Thank you for your delightful review! We’re thrilled to hear that your first experience with Pooky has opened your eyes to the beauty of our lampshades and that your Phileas has found a special place in your home. Your kind words truly brighten our day! Warm wishes, Em

Posted 1 year ago

“Lovely and bright”

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Posted 1 year ago

Hi Juliejouls, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Warm wishes, Em

Posted 1 year ago

“Always reliable, great product, brilliant customer service, difficult to resist.”

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Posted 1 year ago

Hi Rebecca, Thank you so much for your fabulous review! We’re delighted to hear that you find our products reliable and our customer service brilliant. It’s always a pleasure to know that our lighting is hard to resist! Warm wishes, Em

Posted 1 year ago

“Stunning, quality lighting which I always feel confident specifying for my interior design projects. Thanks Pooky!”

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Posted 1 year ago

Hi Katie, Thank you so much for your wonderful review! We’re thrilled to hear that you find our lighting stunning and of high quality. It’s fantastic to know that you feel confident specifying our products for your interior design projects! Warm wishes, Em

Posted 1 year ago

“Very prompt delivery that was well-packaged. Rechargeable Karnak lamp - stylish & easy to use. It lights up with ambience.”

Helpful Report

Posted 1 year ago

Hi Kathryn, Thank you for your lovely review! We’re delighted to hear that your Karnak lamp arrived promptly and is adding the right ambience to your space. It’s great to know that you find it stylish and easy to use! Warm regards, Em

Posted 1 year ago

“I have purchased a number of Pooky lamps and lampshades over the last 10 years or so. Most recent purchase of 2 Pooky Twinky rechargeable table lamps will join 2 previously purchased Twinkies and 2 Scoons. Never disappointed, excellent customer service and products are of high quality.”

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Posted 1 year ago

Hi Gill, Thank you for your fantastic review! We’re thrilled to hear that you’ve loved our Pooky lamps and lampshades over the years. It’s wonderful to know that our customer service and product quality have consistently met your expectations – that truly means a lot to us! Warm regards, Em

Posted 1 year ago

“LOVE my Morris x Pooky lampshade. Great quality and exactly as expected. Quick delivery and easy fitting!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the fabulous review! We’re so glad to hear you love your Morris x Pooky lampshade and that it met your expectations. It’s great to know that the delivery was quick and the fitting was easy! Best wishes, Em

Posted 1 year ago

“Very impressive speed of delivery ( to Highlands) & exactly what I was looking for. Ceiling rose with hook, flex & chain! Thank you”

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Posted 1 year ago

Hi Sheila, Thank you for your wonderful review! We're so pleased to hear that your delivery was speedy and that you found exactly what you were looking for. Your satisfaction means the world to us! Warm wishes, Em

Posted 1 year ago

“Bought 2 lampshades. So lovely I immediately ought another 2! Just gorgeous”

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Posted 1 year ago

Hi there, Thank you so much for your lovely review! We're absolutely delighted to hear that you found the perfect lampshades and that they inspired you to come back for more! Warm regards, Em

Posted 1 year ago

“I love these shades. Yes they are expensive but so is a Ferrari. A Pooky lifts your home. End of.”

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Posted 1 year ago

Hi Maxwell, Thank you for your wonderful review! We're thrilled to hear how much you love your Pooky shades and appreciate your belief in investing in quality pieces that truly elevate your home. We hope to see you shopping with us again soon. Kindest regards, Em

Posted 1 year ago

“No point looking around for similar at a lesser price . Can’t beat Pooky - stylish , quality , and brings real taste to the simplest room. Great accessory with fabulous choice of fabrics. Wish you did co - ordinating cushions !”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your fantastic review! We’re thrilled to hear that you find our products stylish and of great quality. Your feedback about coordinating cushions is noted, and we appreciate your valuable input as we continue to grow. We're dedicated to helping you elevate your spaces even further! Kindest regards, Em

Posted 1 year ago

“Great looking modern picture lights that has upgraded the look of our living room.”

Helpful Report

Posted 1 year ago

Hi Neil, Thank you for your amazing review! We’re delighted to hear that our modern picture lights have enhanced your living room's look. Your support means so much to us, and we’re here to help you create even more beautiful spaces! Warm regards, Em

Posted 1 year ago

“Absolutely fabulous! Was given a chargeable table lamp as a present and immediately bought another one. And then bought one as a gift; and then another gift. Quality is superb and so clever. I am blown away. Well done Pooky!”

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Posted 1 year ago

Hi Denise, Thank you for your absolutely fabulous review! We’re over the moon to hear how much you love your lamps and that they’ve made such an impression on you. Your support and enthusiasm are truly appreciated, and we can’t wait to see which lovely gifts you pick next! Warm regards, Em

Posted 1 year ago

Pooky is rated 4.9 based on 31,706 reviews