Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,348 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Lynne P

Tor C

5904

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I loved my Pooky lamp shades , they were so pretty when they arrived ( Nicer than the photo)and very nicely made. I did send them back and bought the bigger size. All easy peasy .... defo buy again. Alice... (feels younger then spring time but at least 57yrs! )”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lovely lamp base , just looks like a normal lamp and really great quality wanted it for a console table were there wasn't any plug for a normal lamp, comes with bulb and charger and the bulb is bright enough , as its got 3 settings . So pleased with this I have bought another one. Thank you”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Super fast delivery beautifully packaged”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely website, reasonably priced too.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Modern quality light fittings and accessories”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I adore this shop - highly recommended for something chic and unique- good quality and good pricing - and always what I need.”

Pooky 5 star review on 9th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Ordered a pair of brass rechargeable table lamps with silk shades.The order arrived as promised and was of excellent quality. It is a planned Christmas present for my wife.I expect she will fall in love with these and they will have centre stage on the dining table. Pooky we're an excellent company to do business with a considerable range of quality lighting styles and products.”

Helpful Report

Posted 2 years ago

John, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Pooky are suppliers of quality lighting at affordable prices. Bringing designer styles right into the homes for everyone. My clients all love Pooky for their style and price points. I tend to look on Pooky for bathroom lighting and wall lighting for a scheme I’m devising.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I purchased some wall lights and shades and a little lamp. Gorgeous marshmallow colour. I needed to change my order and their customer service Emmy was so helpful and friendly and efficient. A five star service from a lovely company with a personal touch. I’m so pleased. Quality lighting too.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. I will be sure to pass on your kind words to my colleague Emmy. Thank you! Best Wishes, Megan

Posted 2 years ago

“We ordered a pair of Phileas cordless lamps with 16cm silk shades. The quality & functionality of the items is absolutely top drawer. They came well packaged & are exactly what we need to add some cosy illumination to our snug.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Great range, great lights. Could do with a few more colour options (lots of bright brass) but they feel good quality and we've just bought a significant amount of lights for our new house!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I love my orange-dipped, linen pendant light shade. Soft and stylish! It gives a warming glow to my bedroom without overwhelming it. Clearly made of natural fabrics. Very pleased! It came very quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“As ever a great shopping experience with Pooky! Love the website , gorgeous shades of which I purchased a 45cm Empire. Delivery was quick and efficient , great communication and good customer service - Thank you”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Great service, efficient and no damages. The lights I ordered were even better in real life. The images didn't do them the justice the deserved. I love them!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Really great service. Fast and efficient delivery. Very happy with everything”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My lampshades arrived safely, and they're gorgeous!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great light fittings, lamps and shades. If you can't find a lampshade to go with your colour scheme from Pooky, you won't find one anywhere! Reliable service and items ordered always despatched quickly. The only query I have ever had was dealt with efficiently. I love Pooky Lighting!”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“I had been searching for a small light that would adjust to enable me to illuminate my under stairs cupboard from the wall in the hall. This adjustable spotlight does the trick! Lovely bronze finish, it doesn’t look too ‘officey’, great that you can purchase the requisite bulb at a reduced price too. Great service, easy ordering and quick delivery. Thank you 😊”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Great company! The delivery was quick”

Helpful Report

Posted 2 years ago

Hi Natasha, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kind regards, Mara

Posted 2 years ago

“too obsessed with this”

Helpful Report

Posted 2 years ago

Hi Nell, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,348 reviews