Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,349 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Lynne P

Tor C

5904

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“too obsessed with this”

Helpful Report

Posted 2 years ago

Hi Nell, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“A great design”

Helpful Report

Posted 2 years ago

Hi Janet, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Third floor lamp delivered in a few weeks as they really are beautiful . The choice of lampshades is fabulous. Quality and style . All we want .”

Helpful Report

Posted 2 years ago

Hi Janet, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“Over the past few weeks i have had several orders. THey have all arrived well packaged and in good time. Any returns I have had to make have been dealt with very efficiently.”

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Posted 2 years ago

Hi Catherine, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Excellent sevice and speedy delivery, I'm now addicted to pooky!! Thank you.”

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Posted 2 years ago

Hi Nicola, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Light arrived beautifully packaged. Excellent price, but what was more impressive is the fact you can return FOC. When buying online it’s always a worry about quality of product, but being able to return makes online buying much safer. Highly recommend Pooky for service, quality and range.”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for letting us know so graciously that you are happy with your Pooky product and your experience. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“High quality, well made stuff quickly delivered”

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Posted 2 years ago

Hi Adam, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Absolutely fabulous lamps and so lovely to have so much choice with shades - definitely the best place to buys lamps! Can't recommend enough with great service and fast delivery.”

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Posted 2 years ago

Hi Henrietta, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“I absolutely love my Pooky rechargeable lamp. Looks fab in my hall as there’s no nearby plug point. It only takes a couple of hours to charge. I put it on about 6pm and leave it on all night (so my elderly dog can see coming down the stairs in the middle of the night) and it’s still lit at 7am. It’s a smallish lamp but the shade makes it unique and so cute. Gets loads of compliments. Thank you Pooky team”

Helpful Report

Posted 2 years ago

Hi Ann, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Well, what a breath of “fresh air” on customer service: free deliveries, straight forward and easy to understand instructions on free returns and a highly sophisticated range of lighting at great competitive prices.”

Helpful Report

Posted 2 years ago

Hi Pat, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Ever raised your brand new light in the air like Simba from The Lion King and declared it’s perfect? Yeah, clearly, me neither. Beautiful light and fitting, well worth the price and everyone that’s seen it has declared their love for it. Not fitted it fully yet as waiting on drying paint. But I’m really pleased. Came super quickly via Royal Mail and well packed.”

Helpful Report

Posted 2 years ago

Hi Jessica, Thank you for taking the time to leave such a wonderful review. We are overjoyed that you love your new Pooky purchase and love you referencing Lion King - how fun! Please don't be a stranger and if you need any assistance, please email us. Best wishes, Mara

Posted 2 years ago

“Beautiful products shipped immediately. I am a returning customer because the price for what you get is fantastic.”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“We bought Phileas cordless lights. They are game changing! You might expect portable rechargeable lights to be flimsy. Not these. They are beautifully made. Solid and satisfyingly weighty. One day all lights will be like this.”

Helpful Report

Posted 2 years ago

Hi Noel, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“Very efficient! No problems”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I Love Pooky- these lampshades were great and really jazzed up the ceiling light. The teal colour is subtle and doesn't block the light coming through them when the lights are on. Arrived promptly and well-wrapped, which was an added bonus.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“We are delighted with our lampshades. They arrived well-packed and in perfect condition. The service was very quick. The quality of the shades is very good and they have fit in so well.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My Pooky lights look fabulous and arrived quickly. They are my go to now!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great company and prompt service”

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Posted 2 years ago

John, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Beautiful items and really great service - lights arrived really quickly”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“We've ordered a few Pooky wall lights and love them all! Great metal colours and super fast delivery!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,349 reviews