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Pooky Reviews

4.9 Rating 31,773 Reviews

98 %

of reviewers recommend Pooky

Company Reviews

Product Reviews

4.9

Based on 31,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

Pooky 5 star review on 15th September 2026

Pooky 5 star review on 15th September 2026

Pooky 5 star review on 14th September 2026

Pooky 5 star review on 14th September 2026

Pooky 5 star review on 14th September 2026

Pooky 5 star review on 14th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely the best rechargeable lamps. Had wanted one for a long time and bought my first earlier this year. Been saving for a second which have just received. They are beautiful and the room just looks so much better with them. I love the fact you can mix and match the shades and bases. I just love these lamps!! Pooky rocks!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love Pooky, the lampshades and lamps are so well made and I always get compliments on them when we have guests.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fabulous customer service - I was buying a replacement shade for a light. They checked for exactly what I needed. Fast delivery - beautiful light.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I love the light I bought and my order was sent out quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Pooky is a brilliant brand, very caring staff products modern, innovative, colourful , interesting and very functional , I've bought lots of Pooky, always recommend ❤️❤️”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delighted with products and service”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Always love their products and service has been great too.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Good packing and fast delivery on lovely lampshade from cotton range. I had already bought 2 and wanted to add another for a floor lamp.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very happy with my purchase”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great communication and help with material to match a shade we bought. Prompt delivery and we’ll packaged”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I've now bought 6 different lights, lamps, shades from Pooky & very pleased with the quality of all. Delivery is speedy, and lighting is well packaged so no damage in transit. Would I buy again? I'm sure that I will.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delighted with swift arrival of lampshades and bases and very pleased with the choice!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Bringing a bit of light to my life! Great delivery and quick returns. Most importantly- a lovely lamp”

Pooky 5 star review on 29th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Well packaged and a nice well made lampshade.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Good quality and fast delivery”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“LOVE this ceiling light, I have the larger one and the chandelier too. This collection won’t disapoint.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Brilliant lights”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have ordered a number of items from Pooky and have never been disappointed. Excellent quality products, fast shipping and a fantastic choice of lampshades in all colours, shapes and sizes. On the one occasion the shades I ordered were too small, the returns procedure was straightforward and the refund prompt. AND they respond quickly to queries. A company that really knows the meaning of customer service!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Ordered antique brass wall lights and overhead glass pendants and they are gorgeous! I can’t wait to put them up. So useful that Pooky suggest the bulbs to match.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love the quality and range of products - I cannot wait to visit Redbrick Mill store tomorrow!”

Pooky 5 star review on 29th November 2023

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

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Pooky is rated 4.9 based on 31,773 reviews