Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,353 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5896

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order all in perfect condition. Very happy with lampshades.”

Helpful Report

Posted 2 years ago

Hi Marie, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience and love your new purchase! Best wishes, Mara

Posted 2 years ago

“Love the designs always”

Helpful Report

Posted 2 years ago

Hi Susannah, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Great service, speedy delivery and super quality and stylish lampshades.”

Helpful Report

Posted 2 years ago

Hi Sandra, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Great company - always quality products and quick delivery.”

Helpful Report

Posted 2 years ago

Hi Holly, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“I ordered a 16cm empire lampshade in temple green and it is perfection! The ideal size to have on my kitchen sideboard and it ties together my cream walls to the green feature wall beautifully. Looks gorgeous with the light on or off!”

Pooky 5 star review on 13th November 2023

Helpful Report

Posted 2 years ago

Hi Hannah, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! Best wishes, Mara

Posted 2 years ago

“I chose my lamp and it arrived so quickly With no issues. The lamp was carefully wrapped and it is really very nice.”

Helpful Report

Posted 2 years ago

Hi there Susan, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“The experience with Pooky has been great. The lambs arrived faster than expected. And look exactly like pictured.”

Helpful Report

Posted 2 years ago

Hi Vanessa, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Fabulous selection of lights and shades, and a great customer service.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“We were very pleased with our order. Lamps came quickly and we absolutely love them”

Helpful Report

Posted 2 years ago

Hi Emily, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“beautiful product, superbly finished. excellent delivery time too. really clear user friendly booklet.”

Helpful Report

Posted 2 years ago

Hi Michelle, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“So pleased with the lights. Look even better than the photos and have finished my room perfectly! Communications and delivery excellent and boxed and wrapped well, so all arrived in one piece.”

Helpful Report

Posted 2 years ago

Hi Vanessa, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“We LOVE our wall lights! They are perfect. I knew they would be good quality (always difficult to judge online) and stylish and they scored a 10 on both counts. We are currently renovating a house and will be back when the next rooms are ready for the finishing touches. Will reommend Pooky to my friends”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email us with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Very efficient and packaged well.”

Helpful Report

Posted 2 years ago

Hi Howard, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Excellent service and their lamps and lampshades never fail to uplift a room. Very much recommended!”

Helpful Report

Posted 2 years ago

Hi Nicola, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I love my new lamp!”

Helpful Report

Posted 2 years ago

Hi Isla, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“Excellent products and good speedy service”

Helpful Report

Posted 2 years ago

Hi there Judith, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I am slowly replacing all of my boring lamps with Pooky lamps! Fabulous quality, quirky. vibrant colours. Great value for money. Quick delivery and packaged extremely well. I cannot recommend enough!”

Helpful Report

Posted 2 years ago

Hi there Karen, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“We bought the Melvillous Chandelier and the tall matching wall lights as well as Thales wall lights. They're all so beautiful. The quality is great. My.only wish would be that the Thales came in a bigger size! Everyone we have spoken to in customer service from the showroom to live chat we're incredibly helpful and accommodating.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“We’re thrilled with our pendant light it’s the perfect accessory to put newly decorated snug!! The light arrived beautifully packaged with clear instructions! We’re very chuffed!”

Helpful Report

Posted 2 years ago

Hi there Sally, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes Em

Posted 2 years ago

“Shopped both on line and in store and have never been disappointed. Knowledgeable staff in store, quick efficient service on line. Amazing quality, haven’t found anywhere to come near to Pooky!”

Helpful Report

Posted 2 years ago

Hi there Karen, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,353 reviews