Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,277 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5875

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, beautiful product”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“The perfect lampshade and such beautiful quality fabric, will be ordering more!”

Helpful Report

Posted 2 years ago

Hi Isabel, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Chloe

Posted 2 years ago

“Delighted with my purchase and the whole process. Highly recommend and looking forward to purchasing more in the future.”

Helpful Report

Posted 2 years ago

Hi Nell, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home - we look forward to seeing your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Great lights and great prices with speedy delivery!”

Helpful Report

Posted 2 years ago

Alex, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Received my two lovely lamps shades very quickly and happy with both of them they are perfect!”

Helpful Report

Posted 2 years ago

Hi Annie, Thanks for letting us know that you are pleased with your Pooky shades- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Love the lampshade I ordered, great quality really well made! Lovely lampshade delivered safely and as informed”

Helpful Report

Posted 2 years ago

Hi Lorraine, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Very nice little marbled paper lampshade. The only criticism I have is the size of the box it was delivered in, absolutely huge!”

Helpful Report

Posted 2 years ago

Hi Robyn, Thanks for letting us know that you are pleased with your Pooky shade- we are pleased that you are pleased! Thank you for your feedback on the packaging for this, this will be passed onto the team! Best wishes, Chloe

Posted 2 years ago

“So very pleased with my Twinky Large rechargeable wall lights 😀 I have been planning a new bathroom in our new home of a few months now and as soon as i found them on your website i new that they will be perfect .They are excellent quality, really well made just what you would expect from Pooky ,and no need to channel the wall out so less mess and money .So pleased with my first purchase from Pooky.”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same - we look forward to see your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Great service, beautiful impactful products, transformative!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Love this lampshade. Makes such a statement. Plus, excellent quality and overall service.”

Pooky 5 star review on 20th December 2023

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for sharing your image with us, this lampshade looks perfectly at home in your beautiful room! Best wishes, Chloe

Posted 2 years ago

“I've never ordered from Pooky before and when you order shades online you're never certain whether the shades you've ordered are the right shape, size or colour but I was reassured by their returns policy. They have some very original designs so I shall definitely be ordering more.”

Pooky 5 star review on 19th December 2023

Helpful Report

Posted 2 years ago

Hi Gloria, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Ordered 4 x external brass out door up/ down lighters for the front of our house. Very quick delivery, and we are very happy with the result.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing such a lovely image with us, Joe! The Portreath ip65 up and down pillar lights look like they have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“A beautiful product and speedy dispatch. This is why I am a repeat customer.”

Helpful Report

Posted 2 years ago

Hi Joanne, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Love my chandelier, really well packaged and arrived really quickly.”

Helpful Report

Posted 2 years ago

Hi Amanda, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Pooky continues to offer beautiful quality products at reasonable prices. Excellent prompt service makes it my go to lighting website for my customers schemes.”

Helpful Report

Posted 2 years ago

Hi Brent, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Chloe

Posted 2 years ago

“The best! Pooky always has great options”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Fabulous lights as always”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Yet again another quality product with swift, reliable delivery.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Lovely lampshade in nice colour. Good quality”

Helpful Report

Posted 2 years ago

Hi Clarinda, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Really quick delivery. The products are all such excellent quality and design. The customer service is exceptional too. Such an individual approach with the customer at the heart.”

Helpful Report

Posted 2 years ago

Hi Sophie, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,277 reviews