Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,733 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 8th September 2026

Alan G

Pooky 5 star review on 6th September 2026

Xin Z

Bayrta N

Beverly H

5973

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with the 4 lampshades I bought in the sale. Superb quality which look stunning in my home. The delivery was surprisingly speedy. The whole process was faultless. Highly recommend using Pooky.”

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Posted 2 years ago

“Exclellent service, quality products and quick delivery with every order.”

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Posted 2 years ago

“Absolutely love ordering from Pooky. The pieces always come within the next two days and arrive well packed and in tact.”

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Posted 2 years ago

Hi Annie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Really chuffed with my purchase of a lampshade. Lovely quality and shipped super speedily! Thank you :)”

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Posted 2 years ago

Hi there Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“The products are fantastic. The quality is the best and the delivery is quick. I love all the lampshades I’ve bought from Pooky.”

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Posted 2 years ago

Hi Heidi, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Love the lampshade however the very expensive delivery price means I will b resourcing future products”

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Posted 2 years ago

Hi there Rosie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Amazing lampshade. Such good quality , will have it forever.”

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Posted 2 years ago

Hi there Siobhan, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Great products and great service”

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Posted 2 years ago

Hi there Penelope, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Fantastic service in ordering and delivery of my pumpkin light fitting. Looking forward to installing I. Our newly decorated cloakroom”

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Posted 2 years ago

Hi there Elizabeth, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Love Pooky lampshades! This is the third shade I have bought now - beautiful prints, gorgeous quality and speedy delivery. Thank you”

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Posted 2 years ago

Hi Emily, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Beautiful quality lamp shades, I love them so much, this is my fourth purchase. Delivery very quick, lovely service. Thank you Pooky”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Quality item received and delivery was unbelievably quick!”

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Posted 2 years ago

Hi there Tasmin, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful high-quality products. Great range and patterns. You can’t beat it!”

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Posted 2 years ago

Hi there Natasha, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Good service and quick delivery.”

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Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Very quick delivery and light fitting is fab”

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Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Bought five picture lights, and really pleased with them. Very elegant and unobtrusive - and very good value!”

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Posted 2 years ago

H there Martin, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Pleased with the lampshades and with the service from Pooky.”

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Posted 2 years ago

Hi there Joy, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Absolutely beautiful lamp shades. So delighted with them 🥰🥰🥰”

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Posted 2 years ago

Hi there Jo, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“The website allowing different lampshades to be shown with bases was invaluable and I ended up choosing a completely different shade to the one I had originally envisaged ( I live in the country so a visit to the shop wasn't practical). Delivery was prompt, the lamp is perfect and has greatly improved the room.”

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Posted 2 years ago

Hi Victoria, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 2 years ago

“We love our new floor lamp, it is well made, beautifully designed and looks super in our living room. The lampshade is wonderful too! Thanks Pooky.”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,733 reviews