Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,443 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I’d used Pooky - the selection of products is fantastic and very stylish. I was able to order exactly what I wanted. It was delivered quickly and is excellent quality. I love my new lamp!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Such a lovely fun lamp, such beautiful classic Pooky quality, extra fast delivery and even better in person.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I am so disappointed these were orders in June and fitted. They were to hold original 1950s Moravian stars. Which we were having as bed side lights. The stars were fitted to it and back in November we heard an almighty crash and the tiny spot welds that holds on the shade to the bracket had sheered off on one of them. I could not get the two tiny bits that screw together to get the light shade off. Indeed as they are glass it did survive the fall. I am currently looking for alternative bedside wall lights at more cost (including the electrician!) instead of being able to use my beautiful vintage lights. I cannot tell you how profoundly disappointed all because a spot weld sheared. Do not put anything other than a fabric shade on these lights!!!! Someone has suggested gorilla glueing it so it might be my last ditch efforts before spending more and ditching my Moravian stars 😩”

Helpful Report

Posted 2 years ago

“The delivery was fast & packed very well. The lamps were well made & exactly as described. The choices of colours were amazing. I would definitely buy again & recommend to friends.”

Helpful Report

Posted 2 years ago

Hi there Diane Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great product, very happy”

Helpful Report

Posted 2 years ago

Hi there Kathryn, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“OH SO delighted with my Pooky purchase! First time buyer and wow! the quality is incredible. Looking forward to having a Pooky filled house one day ;-)”

Helpful Report

Posted 2 years ago

Hi there Eve, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“My favourite company! I always look forward to browsing the website and am never disappointed with my purchases, beautiful stuff”

Helpful Report

Posted 2 years ago

Hi there Jen, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I love Pooky, it’s my go to for everything lighting. The latest find was in the sale, it came in quick time and is adorable. Just love it, so thank you xx”

Helpful Report

Posted 2 years ago

Hi there Suzanne, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“Have been looking at this lampshade for a while and bought it a few weeks ago. So glad I did, it is both beautiful and different from the usual DIY stores. So pleased with my purchase.”

Helpful Report

Posted 2 years ago

HI there Barbara, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I purchased a standard lamp with light bulb from Pooky as a gift. It was dispatched quickly and was delivered by courier. The courier failed to make their initial date but did make the second date and time advised. The lamp looked just as it did online and was assembled quickly. The only 'negative' is that it is fairly expensive, so that 'value for money' is questionable.”

Helpful Report

Posted 2 years ago

“Excellent products and super fast delivery. When I had an issue with a light switch they replaced it no questions asked.”

Helpful Report

Posted 2 years ago

HI there Chloe, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Just love my third lampshade from Pooky. Super fast delivery. Fantastic quality and service. Thank you!”

Helpful Report

Posted 2 years ago

Hi there Rebeca, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Em

Posted 2 years ago

“Absolutely gorgeous lamp shade, fantastic quality and speedy delivery”

Helpful Report

Posted 2 years ago

Hi there Fiona, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“I've brought the Walter rechargeable light along with the heraldic ikat lampshade and I couldn't be happier! Sitting proudly on my dining room table and giving great decorative and practical elements this is a true dream team!!!!”

Helpful Report

Posted 2 years ago

Hi there Lucy, Lovely choice of shade, we're very pleased to hear that you're happy. Thank you for letting us know, it's much appreciated. Best wishes, Em

Posted 2 years ago

“Great product, super speedy delivery, amazing quality!”

Helpful Report

Posted 2 years ago

Hi there Laura, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Em

Posted 2 years ago

“I just love this Company! So many choices on the website to suit all tastes and situations. I have bought several items from them over the years and have never been disappointed. The descriptions have been accurate on all occasions.”

Helpful Report

Posted 2 years ago

Hi there Sarah, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 2 years ago

“I ordered this lamp to replace one I had bought last year when sadly it flew off the windowsill in Gale Henk...I was so pleased it was still in stock as I love it! It arrived quickly..and is now back in situ! Thank you! I love Pooky products...especially the rechargable lamps...which are great for the corners where no power points and outside on tables in the summer....and the shades are all beautiful...”

Helpful Report

Posted 2 years ago

“Fab products .. love the patterns and quality of material.”

Helpful Report

Posted 2 years ago

Hi there, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 2 years ago

“Excellent service and quick delivery despite being just after Christmas. Thank you!”

Helpful Report

Posted 2 years ago

Hi there Emily, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“My Pooky brass table lamp is so sophisticated and stylish. It looks really expensive at an affordable price. It is so well made. So convenient to place anywhere even in the middle of a dining table.”

Helpful Report

Posted 2 years ago

HI there, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,443 reviews