Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,971 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,971 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 29th December 2025

Pooky 5 star review on 8th December 2025

Rebecca D

5811

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love Pooky- always my go too for lighting projects and inspiration. I have purchased several lamps and lights and every time been delighted with the product and service I received. Wouldn’t hesitate to recommend- and indeed do regularly!”

Helpful Report

Posted 1 year ago

Hi there Rachel, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Beautiful lamp stand, looks exactly as shown on the pictures. Fast delivery too :)”

Helpful Report

Posted 1 year ago

Hi Niamh, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Amazing products”

Helpful Report

Posted 1 year ago

Hi Stephanie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“I would but pooky lampshades for every room in my house if I could afford to, I simply love them x”

Helpful Report

Posted 1 year ago

Hi there Tanya, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“We're thrilled with our new Pooky lamp. It's beautiful -- and solves the problem of a low light area with no plugs nearby. It's perfect!”

Helpful Report

Posted 1 year ago

Hi there Jill, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 1 year ago

“Great experience all round. 10/10 will shop here again.”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“The lampshade that I bought is absolutely stunning! The silk fabric and fabulous pigments of turquoise and sand, will complement the setting in my living room bringing out some accent colours! Excellent fast delivery too!”

Helpful Report

Posted 1 year ago

Hi Catherine, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“It’s only my second order from Pooky and I am very pleased indeed. Communications were clear and prompt. My lovely lamp arrived well packaged and in great time. I’m very happy with the Pooky service!”

Helpful Report

Posted 1 year ago

Hi Maria, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“I have had my eye on a large light for months and it was out stock for a while, as soon as it came back in I was notified and finally got my hands on it. It is beautiful and just like the photo!! I cant wait to get it up in my dining room as the centre piece! So many options on Pookys website, im going to kit out the rest of my new build house with their products!!!”

Helpful Report

Posted 1 year ago

Hi there Sam, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Fast delivery, well packaged and delightful lampshades which always add a splash of colour and design to your room. I’ve never been disappointed but have had to exchange a couple of shades for a different size or shape which does add to the cost.”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“fantastic website & delivery service. thanks”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Love my new lampshades and they were a total bargain in the sales! Will look stunning when my living room has been completed!”

Helpful Report

Posted 1 year ago

Hi there Dawn, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Excellent product and speedy delivery”

Helpful Report

Posted 1 year ago

Hi Helen, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Really quick delivery and the lamps are so gorgeous and well made. 100% worth the money, all my lamps and shades will be purchased from Pooky from now on 😊”

Pooky 5 star review on 17th January 2024

Helpful Report

Posted 1 year ago

“I started the new year with a new Pooky lamp -- and zero regrets! I bought the Orson table lamp in pale blue, and paired it with the straight empire hand-made marble paper shade in Tiber (45cm). Gorgeousness! I'm loving the solid, heavy, blue ceramic base that makes the lamp feel extra chic -- elevating the whole look of my living room. The blue and white lampshade is large, and adds a scale to the corner of the room making it look bigger and cozier at the same time. Highly recommend! :)”

Helpful Report

Posted 1 year ago

“We have recently purchased some sockets and switches in brass and are absolutely in love with their quality and very elegant effect that they add to the interiors. We will be definitely coming back for more as the process of our house refurbishment will proceed. Highly recommended!”

Helpful Report

Posted 1 year ago

“I came across Pooky in an Instagram tag and was instantly hooked by their bold and beautiful designs that really make a statement. I wish I could buy more!”

Helpful Report

Posted 1 year ago

“Very happy with my purchase. The floor lamp is beautiful and came well packed and arrived quickly.”

Helpful Report

Posted 1 year ago

“I am delighted with the 4 lampshades I bought in the sale. Superb quality which look stunning in my home. The delivery was surprisingly speedy. The whole process was faultless. Highly recommend using Pooky.”

Helpful Report

Posted 1 year ago

“Exclellent service, quality products and quick delivery with every order.”

Helpful Report

Posted 1 year ago

Pooky is rated 4.9 based on 30,971 reviews