Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,229 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pooky have been a great resource for my lighting projects and always great delivery times and customer service. Great value too.”

Helpful Report

Posted 2 years ago

Hi Ellie, Thank you for leaving such a delightful review. We could not be happier to hear that you have had such a lovely experience and hope you love your new Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Lovely lampbase and shade.Really happy with the lamp whick looks great in our lounge.Great delivery servie too.”

Helpful Report

Posted 2 years ago

Hi Tracey, Thank you for your feedback - we are delighted you found us and can't wait to see your collection grow. Nothing makes us happier than hearing that we are able to provide our customers with an exceptional experience. Best wishes, Mara

Posted 2 years ago

“Very pretty lampsn”

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Posted 2 years ago

Hi there, Delighted you love your new shades and hope to see you again soon. Thank you for taking the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Bought 3 glass pendant lights. Unfortunately one was smashed on arrival. Contacted Pooky who responded on a Sunday! Apologised and automatically instigated a replacement which arrived within 2 days. Cannot fault their service - also beautiful Cupola pendants! Wouldn't hesitate to use gain.”

Helpful Report

Posted 2 years ago

Hi Lyn, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Love this shade I had one from you before and it was a basket weave one wwhilst it was natural and very nice I needed colour and so I ordered one and it’s lovely”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Pooky sent the light quickly, everything works well and the pictures on pooky’s website are an accurate representation. I am very very happy with this purchase.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“Excellent service, product and price. Imaginative and thoughtful designs and the online shopping experience is quick and hassle free. Delivery is fast too.”

Helpful Report

Posted 2 years ago

Hi there, We are thrilled to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“What a fabulous range of lampshades! Something for everyone! I bought two straight empire shades in gold scallops made with hand painted card. They arrived next day and are pefect for our bedside lamps. Excellent service, excellent product.”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you for leaving such wonderful feedback and that you love our products as much as we do. Welcome to the Pooky family and can't wait to see your collection grow. Best wishes, Mara

Posted 2 years ago

“Beautifully made lampshade, super fast delivery and great communication! Highly recommend!”

Helpful Report

Posted 2 years ago

Hi Fatima, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Great mix of traditional and modern light fixtures, and all are of a very good quality for the price. I found the website really easy to navigate which made sourcing all new lights for my flat after a renovation much simpler!”

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Posted 2 years ago

Hi there, Thank you for leaving such an impeccable review, we are blown away by your feedback. So happy you had a wonderful experience and love your new purchases. Best wishes, Mara

Posted 2 years ago

“As always a quick reliable service with a quality product that adds individuality to the rooms. Pooky lampshades shine above others.”

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Posted 2 years ago

Hi Sarah, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Pooky Lighting is great. Their lamps are nice looking and reasonably priced. And their customer service is outstanding. They just want you to be happy with their lights!!”

Helpful Report

Posted 2 years ago

Hi Caroline, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Ordered 6 shades within a week amazed how quickly they were delivered fabulous product love love love them just wish I had room for more xx”

Helpful Report

Posted 2 years ago

Hi Yvonne, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. We can't wait to see your Pooky collection grow! Best wishes, Mara

Posted 2 years ago

“Lovely shade in a great colour, speedy postage and frequent communication. What's not to like?”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to write such a wonderful review. We pride ourselves on bringing our customers joy with not just our products but with our service. We look forward to seeing you again soon. Best wishes, Mara

Posted 2 years ago

“Fantastic service. Super speedy replies on email from a real, helpful person.”

Helpful Report

Posted 2 years ago

Hi Hayley, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Pooky make such a lovely range of lights, and they're excellent value for money. Love this brand.”

Helpful Report

Posted 2 years ago

Hi Jemimah, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“I was over the moon when my lampshade arrived. It is beautiful, well made and gives me a lot of pleasure every time I look at it. My picture doesn't do it justice! Pooky have a wonderful selection of lampshades - I just wish I needed more.”

Pooky 5 star review on 31st January 2024

Helpful Report

Posted 2 years ago

Hi Lizzie Your new purchase looks like it was made for your home - we are thrilled we were able to offer a high level of service and even more thrilled you took the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Well what can I say , they are beautiful my lamp shades , will definitely 💯 be buying from POOKY Thank you so much”

Helpful Report

Posted 2 years ago

Hi Amanda, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“love love love my lampshades. could nt find the right thinkg anywhere else. so super pleased.”

Helpful Report

Posted 2 years ago

Hi Amanda, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Delivery was speedy, with good communication from Pooky and DPD and item packaged well. Will definitely order again.”

Helpful Report

Posted 2 years ago

Hi Sally, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,229 reviews