Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,965 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the lamp we ordered, the light bulb is very cosy, and we had fast delivery. The only thing I do not like about the lamp is the on / off switch. It’s not a convenient one being so close to the bulb and underneath the shade.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Very fast efficient service. I love my lights - they have added a special effect to my new kitchen and work beautifully to illuminate my work area”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Very good service from Pooky as always.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Love my purchases, and customer service when I had a small issue was exceptional.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“I am so pleased with my light shades, the fabric is lovely beautifully finished. Everything I have purchased from Pooky has been great.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Beautiful light, well made and it arrived very quickly.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Quality baloo mirror - never disappointed with Pooky products or service Regular customer as such a great company to deal with”

Pooky 5 star review on 19th January 2024

Helpful Report

Posted 1 year ago

Such a lovely choice of shade, and we are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 1 year ago

“Great customer service and high quality, design-led products with fast delivery”

Helpful Report

Posted 1 year ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Recently purchased a beautiful 45cm shade, perfect and made from lovely quality material. Very happy.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“I ordered two gorgeous table lamps, they arrived very promptly and were well packaged. I had a problem as there were a couple of defects in the ceraminc bases and Customer Service were excellent in sorting out replacements and no quibble returns. Would definitely recommend because despite things not going to plan I actually felt like a person was interested at the other end and things were sorted very quickly.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

“Excellent service, fantastic lampshade”

Helpful Report

Posted 1 year ago

Hi there Sally, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Great products and really responsive customers service.”

Helpful Report

Posted 1 year ago

Hi Emily, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Gorgeous wall lights! really enhanced my new kitchen thanks so much :)”

Helpful Report

Posted 1 year ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Beautiful pieces Prompt delivery Well packed”

Helpful Report

Posted 1 year ago

Hi Alifia, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes Em

Posted 1 year ago

“Absolutely love Pooky- always my go too for lighting projects and inspiration. I have purchased several lamps and lights and every time been delighted with the product and service I received. Wouldn’t hesitate to recommend- and indeed do regularly!”

Helpful Report

Posted 1 year ago

Hi there Rachel, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Beautiful lamp stand, looks exactly as shown on the pictures. Fast delivery too :)”

Helpful Report

Posted 1 year ago

Hi Niamh, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Amazing products”

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Posted 1 year ago

Hi Stephanie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“I would but pooky lampshades for every room in my house if I could afford to, I simply love them x”

Helpful Report

Posted 1 year ago

Hi there Tanya, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“We're thrilled with our new Pooky lamp. It's beautiful -- and solves the problem of a low light area with no plugs nearby. It's perfect!”

Helpful Report

Posted 1 year ago

Hi there Jill, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 1 year ago

“Great experience all round. 10/10 will shop here again.”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

Pooky is rated 4.9 based on 30,965 reviews