Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,236 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5871

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love the light”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Very pleased with the efficency and ease of ordering and delivery.”

Helpful Report

Posted 2 years ago

Hi Grace, Thanks for letting us know that you are pleased with your Pooky experience - we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“I have ordered several light fittings from Pooky and they have all arrived very quickly and in excellent condition . Any returns are dealt with fairly promptly. I recently ordered a ceramic pendant for my kitchen and it looks lovely .Also two black and brass wall lights for over my work surfaces in the kitchen - very smart and good quality.”

Helpful Report

Posted 2 years ago

Hi Amanda, Thank you for leaving such a wonderful review. We are so glad you keep returning back to us and thrilled we can provide you with a high level of service and products. Please do get in touch if you need any assistance and so happy you part of the Pooky family! Best wishes, Mara

Posted 2 years ago

“Love this company; great products and service”

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Posted 2 years ago

Hi Katie, We are blown away by your feedback, what an outstanding review! We pride ourselves in our customer service and it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I don’t go anywhere else for shades and lights, they look amazing and the quality is outstanding.”

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Posted 2 years ago

Hi there, Thank you for leaving such a delightful review and we are so happy that you have become a loyal customer. We hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“As always it is a treat when the Pooky parcel arrives! The website is easy to use and the deliveries are always quick. There is nothing not to like about a Pooky Light or lampshade :)”

Helpful Report

Posted 2 years ago

Hi Fiona, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“Beautiful, good quality and great value products. Always fast delivery and good customer service”

Helpful Report

Posted 2 years ago

Hi Debbie, Thank YOU! We are so glad you love your new Pooky products and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 2 years ago

“Pooky have been a great resource for my lighting projects and always great delivery times and customer service. Great value too.”

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Posted 2 years ago

Hi Ellie, Thank you for leaving such a delightful review. We could not be happier to hear that you have had such a lovely experience and hope you love your new Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Lovely lampbase and shade.Really happy with the lamp whick looks great in our lounge.Great delivery servie too.”

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Posted 2 years ago

Hi Tracey, Thank you for your feedback - we are delighted you found us and can't wait to see your collection grow. Nothing makes us happier than hearing that we are able to provide our customers with an exceptional experience. Best wishes, Mara

Posted 2 years ago

“Very pretty lampsn”

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Posted 2 years ago

Hi there, Delighted you love your new shades and hope to see you again soon. Thank you for taking the time to leave such a wonderful review. Best wishes, Mara

Posted 2 years ago

“Bought 3 glass pendant lights. Unfortunately one was smashed on arrival. Contacted Pooky who responded on a Sunday! Apologised and automatically instigated a replacement which arrived within 2 days. Cannot fault their service - also beautiful Cupola pendants! Wouldn't hesitate to use gain.”

Helpful Report

Posted 2 years ago

Hi Lyn, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Love this shade I had one from you before and it was a basket weave one wwhilst it was natural and very nice I needed colour and so I ordered one and it’s lovely”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Pooky sent the light quickly, everything works well and the pictures on pooky’s website are an accurate representation. I am very very happy with this purchase.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“Excellent service, product and price. Imaginative and thoughtful designs and the online shopping experience is quick and hassle free. Delivery is fast too.”

Helpful Report

Posted 2 years ago

Hi there, We are thrilled to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“What a fabulous range of lampshades! Something for everyone! I bought two straight empire shades in gold scallops made with hand painted card. They arrived next day and are pefect for our bedside lamps. Excellent service, excellent product.”

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Posted 2 years ago

Hi Linda, Thank you for leaving such wonderful feedback and that you love our products as much as we do. Welcome to the Pooky family and can't wait to see your collection grow. Best wishes, Mara

Posted 2 years ago

“Beautifully made lampshade, super fast delivery and great communication! Highly recommend!”

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Posted 2 years ago

Hi Fatima, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“Great mix of traditional and modern light fixtures, and all are of a very good quality for the price. I found the website really easy to navigate which made sourcing all new lights for my flat after a renovation much simpler!”

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Posted 2 years ago

Hi there, Thank you for leaving such an impeccable review, we are blown away by your feedback. So happy you had a wonderful experience and love your new purchases. Best wishes, Mara

Posted 2 years ago

“As always a quick reliable service with a quality product that adds individuality to the rooms. Pooky lampshades shine above others.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Pooky Lighting is great. Their lamps are nice looking and reasonably priced. And their customer service is outstanding. They just want you to be happy with their lights!!”

Helpful Report

Posted 2 years ago

Hi Caroline, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to seeing your next Pooky purchase. Best wishes, Mara

Posted 2 years ago

“Ordered 6 shades within a week amazed how quickly they were delivered fabulous product love love love them just wish I had room for more xx”

Helpful Report

Posted 2 years ago

Hi Yvonne, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. We can't wait to see your Pooky collection grow! Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,236 reviews