Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,229 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a smart looking light, it will be just perfect in my entrance porch/hallway. It's a good size and the fabric cable is lovely. Can't wait for the electrician to install it.”

Helpful Report

Posted 2 years ago

Hi Fay, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Totally thrilled with my new pair of cordless rechargeable table lights - the Amelia antiqued silver base and beauitful green shades look perfect on my kitchen table, creating a lovely cosy glow. Even better in the summer we can use them outside. I am now trying to persuade my mother to buy some too. They arrived beautifully packed within 48 hours. Deilghted all round. KFB”

Helpful Report

Posted 2 years ago

Hi Katherine, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Mara

Posted 2 years ago

“Excellent quality as always. I am reluctant to buy my lights from anywhere else now.”

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Posted 2 years ago

Hi Clare, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Items received are great, only put 4 stars as we ordered two seperate switches for our house and they arrived in different shades of Antique Brass. Other than that we are very happy with everything we have ordered from you guys and definately have our eyes on more!”

Helpful Report

Posted 2 years ago

Hi Sophie, Thank you for sharing your feedback. We appreciate your honesty and are sorry to hear about the issue you experienced. We understand how frustrating it is when things don't go as planned, and we apologize for any inconvenience this may have caused you. We will do our best to resolve the issue for you. Please send us an email at Hello@pooky.com, and we'll work to make things right. We look forward to seeing you again! Best wishes, Mara

Posted 2 years ago

“Beautiful high quality item that arrived next day!”

Pooky 5 star review on 1st February 2024

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Posted 2 years ago

Hi Amy, What a stunning pairing! The 5cm scalloped Straight empire shade in marshmallow linen looks wonderful with the Krysto table lamp. Thank you so much for taking the time to send your image through. Best wishes, Mara

Posted 2 years ago

“Excellent service and speedy delivery. High quality product. Easy to alter and fit.”

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Posted 2 years ago

Hi Stephen, Thank you for taking the time to leave such wonderful feedback - we are thrilled you love your new Pooky purchase and can't wait to see you again soon! Best wishes, Mara

Posted 2 years ago

“After our initial purchase we were so pleased with the choice and quality that we ordered more shades! They have given old lamps a whole new look as well as the new floor lamp we bought. Great fast service and fabulous quality”

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Posted 2 years ago

Hi Bridget, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Great range of products and quick delivery.”

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Posted 2 years ago

Hi Tamsin, We are thrilled you love our products and that we can fit all your lighting needs. Thank you! Best wishes, Mara

Posted 2 years ago

“Excellent service again from Pooky. They provide stylish, high quality lamps and shades.”

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Posted 2 years ago

Hi Linda, Thank you for leaving such a wonderful review. We are so glad you keep returning back to us and thrilled we can provide you with a high level of service and products. Please do get in touch if you need any assistance and so happy you part of the Pooky family! Best wishes, Mara

Posted 2 years ago

“I am over the moon with my lamp shades , so beautiful and such good quality.”

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Posted 2 years ago

Hi Louise Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience and love your new Pooky Purchase. We're happy you're happy! Best wishes, Mara

Posted 2 years ago

“Obsessed with my gorgeous new lampshade from Pooky. Has totally transformed my old lamp base and created such warmth and style in my work from home space. Ready to swap out all my existsing lampshades for new Pooky ones!”

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Posted 2 years ago

Hi Caroline, Thank you so much for leaving such a fantastic review - we are glad we can help spruce up some old favourites and can't wait to see your collection grow! Best wishes, Mara

Posted 2 years ago

“Gorgeous lamp. Looks great in my hall.”

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Posted 2 years ago

Hi Rebecca, Thank you for sharing this with us! I can imagine the Gwyneth table lamp in natural and grey bone looks perfectly at home! Best wishes, Mara

Posted 2 years ago

“Stylish lighting 👍”

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Posted 2 years ago

Hi Laura, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“love the light”

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Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“Very pleased with the efficency and ease of ordering and delivery.”

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Posted 2 years ago

Hi Grace, Thanks for letting us know that you are pleased with your Pooky experience - we are pleased that you are pleased! Best wishes, Mara

Posted 2 years ago

“I have ordered several light fittings from Pooky and they have all arrived very quickly and in excellent condition . Any returns are dealt with fairly promptly. I recently ordered a ceramic pendant for my kitchen and it looks lovely .Also two black and brass wall lights for over my work surfaces in the kitchen - very smart and good quality.”

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Posted 2 years ago

Hi Amanda, Thank you for leaving such a wonderful review. We are so glad you keep returning back to us and thrilled we can provide you with a high level of service and products. Please do get in touch if you need any assistance and so happy you part of the Pooky family! Best wishes, Mara

Posted 2 years ago

“Love this company; great products and service”

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Posted 2 years ago

Hi Katie, We are blown away by your feedback, what an outstanding review! We pride ourselves in our customer service and it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“I don’t go anywhere else for shades and lights, they look amazing and the quality is outstanding.”

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Posted 2 years ago

Hi there, Thank you for leaving such a delightful review and we are so happy that you have become a loyal customer. We hope to see you again soon. Best wishes, Mara

Posted 2 years ago

“As always it is a treat when the Pooky parcel arrives! The website is easy to use and the deliveries are always quick. There is nothing not to like about a Pooky Light or lampshade :)”

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Posted 2 years ago

Hi Fiona, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Mara

Posted 2 years ago

“Beautiful, good quality and great value products. Always fast delivery and good customer service”

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Posted 2 years ago

Hi Debbie, Thank YOU! We are so glad you love your new Pooky products and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,229 reviews