Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful lamp and shade, great quality and fits perfectly in the space. Super easy to order from and only waited one day for delivery. Pricey but worth it I think for the quality!”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to leave us such a fantastic review! We are absolutely thrilled to hear that you are delighted with your purchase. It is truly wonderful to know that the lamp and shade have exceeded your expectations in terms of quality and that they fit perfectly in your space. We understand the importance of an effortless ordering process and fast delivery, so we are pleased to hear that we have met your expectations in these aspects as well. Best wishes, Mara

Posted 1 year ago

“The two pleated lampshades and the glass pendant light are absolutely beautiful and well made. I will be buying again no doubt!”

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Posted 1 year ago

Hi there, Thank you so much, Zelie, for the outstanding 5-star rating you have given Pooky! We truly appreciate your support and are thrilled to hear that you are pleased with your recent purchase. "The two pleated lampshades and the glass pendant light are absolutely beautiful and well made" is wonderful feedback to receive, and it makes us extremely proud of our craftsmanship. Your satisfaction means the world to us, and we are delighted to know that you are considering buying from us again. Thank you once again, and happy shopping! Best wishes, Mara

Posted 1 year ago

“just F.A.B !”

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Posted 1 year ago

Hi Peter, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 1 year ago

“I love my Pooky candlestick lamp. It looks fantastic and as an added bonus I can also charge my phone on it’s charging pad. My glass pumpkin ceiling light is gorgeous but I haven’t installed it yet.”

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Posted 1 year ago

Hi Louise, We truly appreciate your feedback and are thrilled to hear that you are loving your lamp. We're thrilled that you're also benefiting from its charging pad for your phone. We have no doubt that the glass pumpkin will add a touch of gorgeousness to your space. Thank you for your support and for being a valued customer. If there's anything else we can assist you with, please don't hesitate to reach out. Best wishes, Mara

Posted 1 year ago

“Excellent quality and delivery times only gripe is that bulbs not are supplied with fittings.”

Helpful Report

Posted 1 year ago

Hi Patrick, Thank you so much for taking the time to rate Pooky with 4 stars! We truly appreciate your feedback and are thrilled to hear that you are satisfied with the quality and delivery times of our products. We apologise for any inconvenience caused regarding the bulbs not being supplied with fittings. We understand that this could be an inconvenience for our customers and we are constantly working on improving our offerings to provide a more seamless experience. Thank you again for your valuable feedback and for choosing Pooky. We hope to serve you even better in the future! Best wishes, Mara

Posted 1 year ago

“Really pleased with both purchases - great quality items and speedy delivery”

Helpful Report

Posted 1 year ago

Hi Lesley, It's great to hear that you are really pleased with both purchases and found our items to be of great quality. We also strive to ensure speedy delivery, so we're thrilled that it met your expectations. Your loyalty as a customer means the world to us, and we are grateful for your continued support. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to providing you with more exceptional products and services in the future. Many thanks for your glowing review! Best wishes, Mara

Posted 1 year ago

“Once again I am delighted with my Pooky purchase. Excellent quality and style and good value for money .”

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Posted 1 year ago

Hi Jennifer, We really appreciate your feedback and are thrilled to hear that you are delighted with your purchase. Your kind words about the excellent quality, style, and value for money truly mean the world to us. We hope to see you again soon. Thank you! Best wishes, Mara

Posted 1 year ago

“Really pleased with my Pooky purchase!”

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Posted 1 year ago

Hi there, It means the world to us to know that we were able to meet your expectations and provide you with a positive experience. We want to take this opportunity to express our gratitude to you for choosing us to light your home - Your support means everything to us, and we are committed to delivering the best products and service to meet your needs. Best wishes, Mara

Posted 1 year ago

“Always great products”

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Posted 1 year ago

Hi Justine, Thank you so much for taking the time to rate Pooky with five stars! We are thrilled to hear that you had such a fantastic experience with our product. Your kind words truly mean a lot to us. Here at Pooky, we strive to provide the best quality products, and we are delighted that you found our offerings to be great. Your satisfaction is our top priority, and we are constantly working towards improving our products to meet your expectations. Thanks again! Best wishes, Mara

Posted 1 year ago

“Very pleased with my Pooky wall lamp. This was a perfect solution as I was not able to have a 'wired in' wall light on the wall where I wanted it. It is a good quality product and perfect sizing for the space in the hall in the stairwell and lights up what was a dark area perfectly.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your wonderful 5-star rating of Pooky! We are thrilled to hear that you are pleased with your Pooky wall lamp. It's fantastic that it provided the perfect solution for your wall light needs, especially in a location where wiring wasn't possible. We pride ourselves on offering high-quality products, and we're glad that its size was just right for your hall in the stairwell. It's great to know that Pooky has beautifully illuminated what was once a dark area. We truly appreciate your feedback and hope you continue to enjoy your Pooky wall light. Best wishes, Mara

Posted 1 year ago

“I ordered a lamp shade for my dining room. It arrived incredibly quickly and is just gorgeous. The whole process was very smooth. I will definitely be using Pooky again.”

Helpful Report

Posted 1 year ago

Hi Ali, We're delighted to know that your lamp shade for your dining room arrived incredibly quickly and that you find it to be just gorgeous. It's always rewarding to hear that our products meet and exceed our customers' expectations. We take pride in providing a smooth and seamless shopping experience, and we're glad to hear that the whole process was exactly that for you. Thank you for choosing Pooky! Best wishes, Mara

Posted 1 year ago

“Absolutely love my lamp. Arrived very quickly and securely, easy to assemble and looks gorgeous.”

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Posted 1 year ago

Hi there! Thank you so much for taking the time and leaving such a wonderful review! We really appreciate your support and are thrilled to hear that you absolutely love your lamp. It's wonderful to know that it arrived quickly and securely, making the whole experience even better. We strive to provide a seamless assembly process, and we're delighted that you found it easy to assemble. Your kind words truly make our day. Your lamp is truly stunning, just like you mentioned. Once again, thank you for your amazing feedback. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“I really can’t fault Pooky. Quality is nice, prices are fair. I wish returns were easier but that’s all.”

Helpful Report

Posted 1 year ago

Hi Stephanie, Thank you so much for your outstanding 5-star rating of Pooky! We're thrilled to hear that you appreciate the quality of our products and find our prices fair. Your feedback about returns is duly noted, and we'll definitely take it into consideration to improve our services. We hope to see you again soon. Best wishes, Mara

Posted 1 year ago

“Quick delivery. Great quality”

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Posted 1 year ago

Hi Kate, Quick delivery and great quality are key aspects we strive to deliver on, and we're glad it was reflected in your order. Thank you so much for taking the time to leave such a delightful review and hope you love your new purchase! Best wishes, Mara

Posted 1 year ago

“Beautiful lampshade, arrived really quickly and exceptional quality. Unparalleled range of designs and colours/patterns/sizes - we needed a large drum and the options elsewhere were so basic and limited!”

Helpful Report

Posted 1 year ago

Hi Charlotte, We understand the importance of having a wide range of designs, colors, patterns, and sizes to choose from. That's why we strive to offer unparalleled options for our customers. We're glad you found the perfect large drum shade with us, especially when other places seemed to have such basic and limited choices. Thank you for taking the time to leave your feedback! Best wishes, Mara

Posted 1 year ago

“I was given the Pooky Moonshine floor lamp for my birthday this weekend and I am absoluetely thrilled by it. The quality is superb and actually superior to my expectations. I love the colour, burnt wood, and it fits perfectly within my Drawing room colour scheme. Now to find a lampshade...”

Helpful Report

Posted 1 year ago

Hi Tim, We truly appreciate your kind words and are thrilled to hear that the Pooky Moonshine floor lamp has exceeded your expectations. The burnt wood color sounds absolutely stunning, and we're delighted to know that it complements your Drawing room's color scheme perfectly. We hope that your Pooky lamp brings a warm and inviting ambiance to your space. If you need any assistance in finding a matching lampshade or have any other questions, please don't hesitate to reach out. We're here to help! Thank you! Best wishes, Mara

Posted 1 year ago

“Really beautiful silk gathered Morris deisgn lamp. Super fast delivery. Great quality.”

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Posted 1 year ago

Hi there, Thank you so much, Hannah, for your fabulous 5-star rating! We truly appreciate your kind words and are thrilled to hear that you love our Pooky lamp. Your review made our day! We're glad you found the lamp's silk gathered Morris design beautiful, and we're pleased that our delivery was super fast. It's even more delightful to know that you think the lamp is of great quality. Your satisfaction means everything to us. Thank you again for your support, and we hope you continue to enjoy our products! Best wishes, Mara

Posted 1 year ago

“I purchased a lamp and a shade. Both amazing quality and the delivery time was exceptional. It was with me in 24 hours! They compliment the room and look incredible! Thank you.”

Helpful Report

Posted 1 year ago

Hi Stuart, We are absolutely thrilled to hear that you are delighted with the lamp and shade you purchased. Our team at Pooky takes great pride in ensuring top-notch quality and prompt delivery service, so it's fantastic to know that we met your expectations. It brings us joy to hear that the lamp and shade have beautifully complemented your room, adding an incredible touch to its ambiance. We couldn't be happier knowing our products have brought you such satisfaction. Thank you. Best wishes, Mara

Posted 1 year ago

“Great service and products. Quick delivery and well packed.”

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Posted 1 year ago

Hi Mark, We are delighted to hear that you had a great experience with our service and products. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team takes pride in providing quick delivery and meticulously packaging your orders to ensure they arrive in perfect condition. Thank you! Best wishes, Mara

Posted 1 year ago

“Excellent products, excellent customer service.”

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Posted 1 year ago

Hi William, Thank you so much for your wonderful 5-star rating of Pooky! We greatly appreciate your support and feedback. It is customers like you who make our work truly fulfilling. We are thrilled to hear that you found our products and customer service excellent. Our team strives to provide the very best experience for our valued customers, and your kind words reaffirm that we are on the right track. Thanks again! Best wishes, Mara

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews