Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products . Beautiful lighting . We’ve ordered a few lights and shades from Pooky. Always excellent service and such a great choice”

Helpful Report

Posted 1 year ago

Hi Nicola, It's always wonderful to hear that our products have met your expectations and brought beautiful lighting to your home. We're delighted to have had the opportunity to serve you with excellent service and provide you with a great choice of lights and shades. Thank you for your kind words and for being such a loyal customer to Pooky. We truly appreciate your continued trust in our products and services! Best wishes, Mara

Posted 1 year ago

“Great product, arrived promptly and well packaged. I have bought several shades in the past to and am very happy with all purchases”

Helpful Report

Posted 1 year ago

Hi Claire, We appreciate your kind words and are thrilled to hear that you are satisfied with your purchase. We pride ourselves on providing great products and ensuring they arrive promptly and well-packaged. It's fantastic to know that our efforts have paid off and that you are a happy customer. Thank you for your support, and we look forward to serving you with more excellent products in the future. Best wishes, Mara

Posted 1 year ago

“I recently purchased two lampshades from Pooky and absolutely love them. They look fantastic and are really well made.”

Helpful Report

Posted 1 year ago

Hi Gemma, We are thrilled to hear that you recently purchased two of our lampshades and that you absolutely love them. It's fantastic to know that they look fantastic in your home. We take great pride in the quality of our products, and your feedback reinforces our commitment to delivering excellence. We are delighted to have you as part of the Pooky family. Best wishes, Mara

Posted 1 year ago

“I ordered this light for my outer hallway which doesn’t have a plug socket. Absolutely delighted with it - looks great and works really well.”

Helpful Report

Posted 1 year ago

Dear Louise, We are blown away by your feedback, what an outstanding review! The Phileas paired with the printed linen ikat shade in grey Yoda looks darling. You have such a wonderful eye for detail! Thank you for choosing us to light up your home and we can't wait to see you again soon! Best wishes, Mara

Posted 1 year ago

“Really quick shipping to NI, products carefully protected and great choice on site”

Helpful Report

Posted 1 year ago

Hi there, We take pride in our efficient shipping service internationally and we're delighted that you found it to be really quick. Our team always ensures that our products are carefully protected during transit to guarantee their safe arrival. We're also glad that you found our website to offer a great choice of options. Your satisfaction is our top priority, and your kind words serve as a great encouragement to continue providing excellent products and service to all our valued customers. Thank you once again for your support and for choosing Pooky. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“Excellent service. Quickest delivery ever. Ordered one day and delivered the next. Lovely quality products. Packaging was really good too so all arrived complete with no damages.”

Helpful Report

Posted 1 year ago

Hi Angela, It's fantastic to hear that you enjoyed excellent service and the quickest delivery ever. We take great pride in ensuring timely delivery while maintaining the highest quality standards. We're glad that our packaging protected your products and that everything arrived intact without any damage. We're thrilled to have you as part of our Pooky family and we look forward to serving you with more beautiful and high-quality products in the future. Thank you! Best wishes, Mara

Posted 1 year ago

“Lovely lampshade. Well made and feels really nice.”

Helpful Report

Posted 1 year ago

Hi Philippa, We truly appreciate your kind feedback and are thrilled to hear that you find our lampshade lovely, well made, and delightful to touch. Your satisfaction is incredibly valuable to us, and we're glad our product met your expectations. Your support means the world to us. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out to us. Thank you for being a fantastic customer and for sharing your positive experience. We look forward to serving you in the future! Best wishes, Mara

Posted 1 year ago

“Great quality and quick delivery”

Helpful Report

Posted 1 year ago

Hi Mark, We are thrilled to hear that you found our product to be of great quality. Our team takes great pride in delivering top-notch items to our customers. Additionally, we are delighted that our quick delivery service met your expectations. Thank you for choosing Pooky. We look forward to serving you with exceptional products and service in the future! Best wishes, Mara

Posted 1 year ago

“Brilliant wall lights, well designed. And the future of wall lighting.”

Helpful Report

Posted 1 year ago

Hi Emily, We truly appreciate your support and are thrilled to hear that you find our wall lights brilliant and well-designed. Your kind words mean a lot to us, as we continuously strive to bring the future of wall lighting to our valued customers like you. We are grateful for your trust in Pooky. It is customers like you who inspire us to push our boundaries in creating innovative lighting solutions. We can't thank you enough for being a part of our journey. Thank you for your exceptional rating - We look forward to brightening up your living spaces with more remarkable lighting options in the future. Best wishes, Mara

Posted 1 year ago

“My bedside lights are perfect. Just what I wanted. Delivery was very quick and efficient, and I am impressed with the website which enabled me to make the right choice.”

Helpful Report

Posted 1 year ago

Hi Philippa, We greatly appreciate your kind words and are thrilled to hear that our bedside lights are just what you wanted. It's delightful to know that the delivery process was quick and efficient for you. We're also glad to hear that you found our website helpful in making the right choice. We always strive to provide our customers with a seamless online experience and it's wonderful to know that it made a positive impact on your shopping journey. Thank you again for your glowing review and for choosing Pooky. We truly value your support and look forward to serving you in the future. Best wishes, Mara

Posted 1 year ago

“I couldn’t be more happy with our Pooky lights and their outstanding service. From the date of order to delivery is exceptionally fast and efficient. I recommend Pooky to anyone looking for beautiful lights.”

Helpful Report

Posted 1 year ago

Hi Stephie, Thank you so much for your fabulous five-star rating of Pooky! We are thrilled to hear that you are incredibly pleased with your Pooky lights and our outstanding service. Your kind words mean the world to us. We pride ourselves in ensuring a fast and efficient experience, from the moment you place your order to its timely delivery. It's fantastic to know that we've met your expectations in this regard. Thank you once again for choosing Pooky lights, and we look forward to serving you again in the future. Best wishes, Mara

Posted 1 year ago

“Love my new lamp”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much, Dreya, for your fantastic 5-star rating of Pooky! We're thrilled to hear that you love your new lamp. It warms our hearts to know that Pooky has brought beauty and joy to your space. We greatly appreciate your support and value your satisfaction. Thank you for choosing Pooky, and we hope it continues to brighten up your home! Best wishes, Mara

Posted 1 year ago

“Super service. Pooky is so stylish and excellent value for money.”

Helpful Report

Posted 1 year ago

Hi there, We greatly appreciate your kind words and are thrilled to hear that you found Pooky to be stylish and excellent value for money. Super service is what we strive for, and we're thrilled to know that we were able to meet your expectations. Your loyalty as a customer means the world to us, and we can't thank you enough for your ongoing support. Please don't hesitate to reach out if you need any further assistance; we're always here to help. We look forward to serving you again soon! Best wishes, Mara

Posted 1 year ago

“Lovely shades and they arrived quickly too.”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you so much for taking the time to leave such a lovely review. We are delighted that you found our shades lovely and that they arrived quickly. At Pooky, we prioritize both quality and efficiency, so it's rewarding to know that we met your expectations. Your satisfaction is our top priority, and we remain committed to delivering exceptional products and service in the future. If you ever need further assistance or have any questions, please feel free to reach out to us. Thank you once again for your amazing review and for choosing Pooky! Best wishes, Mara

Posted 1 year ago

“Just the most beautiful shades ever!!! I’m so excited and now going to do all new shades throughout the house ! I love with POOKY ❤️”

Helpful Report

Posted 1 year ago

Hi Janeen, We are delighted to hear that you find our shades to be the most beautiful ever. Your excitement is infectious, and we couldn't be happier to know that you're planning to adorn your entire house with new shades. Thank you for your kind words and for choosing Pooky! Best wishes, Mara

Posted 1 year ago

“A beautiful product, excellent customer service. Would highly recommend Pooky”

Helpful Report

Posted 1 year ago

Hi Janet, We are thrilled to hear that you had such a positive experience with our product and found our customer service to be excellent. Your recommendation means a lot to us and we truly appreciate your kind words. Thank you for choosing Pooky. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“Love my new swan neck fittings. Great value for money! Really fast delivery. The service was excellent.”

Helpful Report

Posted 1 year ago

Hi Thomas We appreciate your kind words and are thrilled to hear that you love your new swan neck fittings. And yes, we couldn't agree more - they are indeed great value for money! We take great pride in providing fast delivery and excellent service to our customers, and we are delighted that we could meet your expectations. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help! Thank you. Best wishes, Mara

Posted 1 year ago

“I love pooky products and have always found them great quality and well designed”

Helpful Report

Posted 1 year ago

Hi there, It's truly heartwarming to hear that you love Pooky products and have always found them to be of great quality and well designed. That is exactly what we strive for - to bring you exceptional products that not only meet but exceed your expectations. Thank you for your kind words and for being a part of the Pooky family. We look forward to serving you again soon! Best wishes, Mara

Posted 1 year ago

“Good service, very pleased I have finally found a lamp for hallway.”

Helpful Report

Posted 1 year ago

Hi Carol, We're delighted to hear that you found our service satisfactory and that you are pleased with the lamp you purchased for your hallway. At Pooky, we aim to bring joy and warmth to every home with our lighting products, and it's wonderful to know that we have been successful in doing so for you. If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. Thank you! Best wishes, Mara

Posted 1 year ago

“Fabulous shades and good quality love them! Quick delivery too”

Helpful Report

Posted 1 year ago

Hi Annette, We are thrilled to hear that you are loving our fabulous shades and appreciate our product's good quality. We are also glad that our delivery service was quick and efficient. We truly value your support and it means the world to us. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews