Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,443 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good customer service. When I buy from Pooky I know if there is any issue, no matter how small, they will listen and put things right”

Helpful Report

Posted 2 years ago

Hi Lesley, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“The lampshades are stylish, great quality and a beautiful colour.”

Pooky 5 star review on 27th December 2023

Helpful Report

Posted 2 years ago

Hi Christine, Thank you for sharing your image with us, the lampshades look perfectly at home in your beautiful room! We are so glad you are pleased with them! Best wishes, Chloe

Posted 2 years ago

“Such a lovely product and it arrived super quickly!”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe

Posted 2 years ago

“Ordered a lamp for my daughter just before Christmas and it arrived the very next day. Excellent product and very good service.”

Helpful Report

Posted 2 years ago

Hi Patricia, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“The quality of my lampshades are perfect and I love the modern and colourful designs that are available. I can’t find another company that does what Pooky does, nor would I want to. Thank you! I should also mentioned shipping was so fast!”

Helpful Report

Posted 2 years ago

Hi Fleur, Thanks for letting us know that you are pleased with your Pooky purchase- I'm sure these have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“Always high quality and very good value. Great experiences with their customer service team. M) orders have always been dispatched and delivered very quickly.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase and the service received. we are pleased that you are pleased! Best wishes, Chloe S

Posted 2 years ago

“Speedy delivery and fabulous product”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for letting us know so graciously that you are happy with your Pooky purchase and the service you received. Best wishes, Chloe S

Posted 2 years ago

“Lovely shade. Good quality, lovely colours and very cosy.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Chloe S

Posted 2 years ago

“I made a mistake re bayonet bulb which I wanted. Great customer service . Proper bulb came , extremely well packed and just perfect . First class company”

Helpful Report

Posted 2 years ago

Hi Nancy, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Chloe S

Posted 2 years ago

“Bought a rechargeable lamp as a present, arrived quickly and looks great!”

Helpful Report

Posted 2 years ago

Hi Ellie, Thank you for your review. We are so glad to hear you were happy with the service provided. Best wishes, Chloe S

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“We have recently renovated our home and purchased wall lights for our kitchen, utility and toilet. I’m completely blown away by the quality of design and craftsmanship. The lights have elevated our new living spaces.”

Helpful Report

Posted 2 years ago

Hi Renee, Thank you for letting us know you are happy with your new purchase, I am sure they have made a great addition to your home. We hope you enjoy them! Best wishes, Chloe S

Posted 2 years ago

“A stunning mirror, beautiful! The colour is stunning, soooo pleased!”

Helpful Report

Posted 2 years ago

Hi Fiona, Thank you so much for your review. We are so pleased to know you love your new mirror! Best wishes, Chloe S

Posted 2 years ago

“Bought a pair of interesting wall lights at a reasonable price. They look more expensive than they were and I’m very pleased with them. Delivery was great, in a timely fashion and well packaged.”

Helpful Report

Posted 2 years ago

Hi Julia, Thank you for letting us know you are happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Chloe S

Posted 2 years ago

“Love love love my kitchen island lights, perfect, plus amazing service. Thank you!”

Helpful Report

Posted 2 years ago

Hi Lesley, Delighted to hear you were happy with the items purchased and the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe S

Posted 2 years ago

“Beautiful shade and floor lamp. 100% will be buying from Pooky again!”

Helpful Report

Posted 2 years ago

Hi Holly, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Chloe S

Posted 2 years ago

“Helpful staff, lovely quality and variety, fast delivery and well packaged.”

Helpful Report

Posted 2 years ago

Hi Susan, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely variety of very pretty lamps snd lampshades. Will definitely be a return customer.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Great light I’m very happy”

Helpful Report

Posted 2 years ago

Hi Ana, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Good selection of lighting and found just what we wanted. The selection of shades for table lamps was a bit overwhelming, but we chose one eventually!”

Pooky 5 star review on 26th December 2023

Helpful Report

Posted 2 years ago

Hi Jon, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,443 reviews