Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,733 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 8th September 2026

Alan G

Pooky 5 star review on 6th September 2026

Xin Z

Bayrta N

Beverly H

5973

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve always wanted some Pooky lighting so bought 3 lampshades in the sale to try. The quality is really good and the fabrics from Sanderson archive were beautiful. Changing lampshades has elevated my living room adding a nice pop of colour. Highly recommend.”

Helpful Report

Posted 2 years ago

Hi there Zelda, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Love the two shades I got - brilliant quality, quirky without being hard to live with and true to what was advertised. Plus fast delivery. Thanks!”

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Posted 2 years ago

Hi there Emily, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Such a stylish addition to any house”

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Posted 2 years ago

Hi there Marie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“We ordered picture lights, They were delivered very quickly. Will be ordering more from Pookey”

Helpful Report

Posted 2 years ago

Hi there Alistair, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“We’re thrilled with our two beautiful bedside table lamps! They are both classic and eyecatching - interesting pieces that will stand the test of time. Thank you Pooky!”

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Posted 2 years ago

Hi there Laura, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“The lampshade we bought is beautiful, well made and the delivery was quick. Can’t fault the product or service. 5 stars!”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Speedy delivery, lovely lampshades”

Helpful Report

Posted 2 years ago

HI there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Excellent service and swift delivery. Well packed. Delighted with my table lamp.”

Helpful Report

Posted 2 years ago

Hi there Virginia, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Returning customer time after time. I always get so compliments on my home and truly believe it’s pooky that does all the work. Great work again. Thank you!”

Pooky 5 star review on 11th January 2024

Helpful Report

Posted 2 years ago

Hi there, Lovely choice of lamp- and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated. Best wishes, Em

Posted 2 years ago

“This week has been my first order with Pooky despite being aware of them for a while through magazine articles. I was so impressed with their entire service. Ease of ordering, speed of delivery, superb packaging that ensured perfect items, and the items themselves were beautiful. I will certainly be using Pooky again . Beautiful objects, competitively priced and first class service”

Helpful Report

Posted 2 years ago

Hi there Sally, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emily

Posted 2 years ago

“My first lampshade arrived with a funny mark on it that was only visible when the light was on. After contacting customer services, a very prompt, helpful and efficient person offered to replace my shade (covering all postage etc) and sent another one that day. I’m really pleased with my (second) shade. It looks lovely.”

Helpful Report

Posted 2 years ago

Hi there Tory, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“beautiful lamp shade and base. Fast and efficient service.”

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Posted 2 years ago

Hi there Sarah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Gorgeous things and good customer service”

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Posted 2 years ago

Hi Catherine, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“I absolutely love my new lampshades from Pooky. As usual they are such good quality items.”

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Posted 2 years ago

HI there Beverly, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Quick efficient delivery”

Helpful Report

Posted 2 years ago

Hi there Christine, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! # Best wishes, Em

Posted 2 years ago

“We ordered pendant lights, and they arrived beautifully packaged and look great. Dispatched and arrived within 3 days.”

Helpful Report

Posted 2 years ago

Hi there Melanie, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Amazing company - great products, great fast service. Highly recommended!”

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Posted 2 years ago

Hi there Albert, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Very speedy delivery.”

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Posted 2 years ago

Hi there Jo, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Wonderful quality, looks fabulous. Also love the speed and efficiency of delivery”

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Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“In love with my lamp! Already deciding which one to order next! Thanks Pooky!”

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Posted 2 years ago

Hi there Charlotte, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,733 reviews