Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,278 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5875

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Always very helpful”

Pooky 5 star review on 14th December 2023

Helpful Report

Posted 2 years ago

Hi Fiona, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Delighted with my new Pooky light shade. Perfect for my daughters bedroom. Order arrived quickly and well packaged”

Helpful Report

Posted 2 years ago

Catherine, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Not the cheapest but a great range and we love our simple ‘cecilia’ shades and glass cupolas - the option to add fittings is also really useful.”

Helpful Report

Posted 2 years ago

Nicola, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Beautiful lampshade - colours just as shown on website. Love it!”

Helpful Report

Posted 2 years ago

Hi Tim, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“We had a few problems with the light fittings we ordered but Pooky were very good at allowing returns and sorting the problems. Customer service was very good. Delivery on the second order took some time but they did update us that it would be late due to the Christmas rush.”

Helpful Report

Posted 2 years ago

Tony, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Excellent service easy returns good quality lamp shades and great to deal with”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Great quality”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely product, great packaging and speedy service. What's not to like?! Thank you.”

Helpful Report

Posted 2 years ago

Samantha, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I bought 2 candle holders plus candles as Christmas presents for a friend and a relative. Delivery was quick and easy and hopefully, the recipients will be delighted when they open their parcels.”

Helpful Report

Posted 2 years ago

Hi John, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Good quality but overpriced”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The light is beautiful”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lovely lights and shades promptly delivered. Obviously on a mission to light up the world of interiors.”

Helpful Report

Posted 2 years ago

Hi Suzanne, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I have bought some lamps, lampshades and wall lights and I am delighted with them all. I recommend Pooky to all my friends.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love Pooky lamps and shades!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“The designs and quality of Pooky lampshades are second to none. The Staff are helpful and pleasant to talk to. My biggest problem is trying to choose from the vast number of shades .”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Great packaging and speedy delivery. Easy to use website, I like that you can browse different shades on the lamp base before you purchase.”

Helpful Report

Posted 2 years ago

Mary, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I'm very happy with my purchase of a Zsa Zsa lamp base and Ikat lamp shade.”

Helpful Report

Posted 2 years ago

Hi Ann, Such a lovely choice of lamp, and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“Adore these rechargeable lamps. Excellent quality & really versatile. Beautiful fabrics on the shades, bright & vibrant colours.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lovely light, easy to fit and an easy shopping experience.”

Helpful Report

Posted 2 years ago

Hi Alison, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“A lovely range of lamps and lampshades which are both unique and beautiful”

Helpful Report

Posted 2 years ago

Hi Leah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,278 reviews