Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,926 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 4th November 2026

5986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great lamp base which will match perfectly with one I already have. Fantastic price in the sale.”

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Posted 2 months ago

Hi Sarah, Thank you for sharing such lovely words. We're thrilled you like the lamp base and that you found the price fantastic. Kind regards, Em

Posted 2 months ago

“I bought 2 lovely Matthew Williamson lampshades in the recent sale and they are gorgeous and great value for money”

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Posted 2 months ago

Hi there, Thank you for sharing such lovely words. We’re thrilled you’re enjoying the Matthew Williamson lampshades and find them to be great value. Kind regards, Em

Posted 2 months ago

“I and my family have purchased many items from Pooky to great satisfaction. The lamps are beautiful and the lampshades are outstanding. So nice to be able to use one company to buy lamps and shades together rather than scrolling through the internet for other suppliers. Well done Pooky and keep it up.”

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Posted 2 months ago

Hi Sylvia, Thank you for sharing such kind words. We’re delighted you and your family are enjoying the lamps and shades together in one place. Kind regards, Em

Posted 2 months ago

“Excellent - Quality, Speed of Delivery and Packaging - Many Thanks”

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Posted 2 months ago

Hi S, Thanks for the great feedback—delighted you were happy with the quality, speed of delivery, and packaging. Kind regards, Em

Posted 2 months ago

“Love everything from Pooky!”

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Posted 2 months ago

Hi George, We’re so glad you love everything from Pooky! Thanks for taking the time to share your wonderful feedback. Kind regards, Em

Posted 2 months ago

“Brilliant choice of lighting. Excellent quality. Excellent after sales service. Pooky sets the standard in lighting.”

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Posted 2 months ago

Hi Janet, Thank you for your wonderful feedback. We’re delighted you’re happy with the lighting, quality, and after-sales service, and that Pooky sets the standard in lighting. Kind regards, Em

Posted 2 months ago

“Excellent quality. Classic and contemporary designs available. Always my first choice for lighting.”

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Posted 2 months ago

Hi Hilary, Thank you for your kind words. We’re thrilled you love the quality and the designs, and that Pooky is your first choice for lighting. Kind regards, Em

Posted 2 months ago

“I am so pleased with my purchases from Pooky, my shade and lamp base are just gorgeous, colours are beautiful and very well made. I am really impressed with your service. My purchases were packed so well too. 😊”

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Posted 2 months ago

Hi Annie, Thank you for your kind words. We’re thrilled you’re happy with the shade, lamp base, and overall service, and glad they arrived well packed. We appreciate you taking the time to share your experience. Kind regards, Em

Posted 2 months ago

“I have used Pooky twice. Once for my lights in my lounge. Then for one in my bedroom. I am absolutely thrilled with all of the lights. Ordering on line is easy. The are packaged securely. The colours and designs are beautiful. My lounge ones match a glass ornament which is from Merano glass factory in Italy. Which is a family keepsake. So therefore precious.”

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Posted 2 months ago

Hi Karen, Thank you for sharing your lovely experience. We’re thrilled you’re happy with the lights and can agree this looks gorgeous in your home! It means a lot to hear they’re treasured in your home. We hope to see you again soon. Kind regards, Oliver

Posted 2 months ago

“Love my new lamps and shades! So beautiful, stylish, well made and very competitively priced for the quality and designs!”

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Posted 2 months ago

Hi Jayne, Thank you for sharing your lovely feedback. We’re really glad you love the lamps and shades and that you find the quality just as good as we do! We appreciate you taking the time to write such kind words and hope to see you again soon. Kind regards, Oliver

Posted 2 months ago

“Delighted with my new lamp. Went for Olly base and Milford hexagon shade. Much more eye-catching than the previous lamp we had, without dominating the room Arrived well packaged with delivery updates keeping me informed.”

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Posted 2 months ago

Hi Megan, Thank you for sharing your lovely feedback. We're delighted the Olly base and Milford hexagon shade look eye-catching in your space and that you were updated throughout the delivery process. We hope to see you again soon! Kind regards, Oliver

Posted 2 months ago

“Beautiful little lamp. Sits on the piano but I move it to the dining table at times. Brilliant”

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Posted 2 months ago

Hi Carol, Thank you for sharing your lovely experience. We’re thrilled you find the lamp beautiful and that it fits nicely on the piano and at the dining table—brilliant indeed! Another reason our rechargeables are such portable beauties! Kind regards, Oliver

Posted 2 months ago

“Lovely lamp bases. I love their style and height.”

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Posted 2 months ago

Hi Olga, Thank you for sharing your lovely thoughts. We’re thrilled you love our lamp bases as much as we do! We hope to see you again soon and if you ever need help deciding your next light, feel free to email our customer service team at hello@pooky.com. Kind regards, Oliver

Posted 2 months ago

“The lamp bases and shades that I have just received are of excellent quality and very stylish. Perfect for my new bedside tables. Super service too.”

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Posted 2 months ago

Hi Helen, Thank you for your kind words. We’re delighted you’re happy with the lamp bases and shades and that the quality is up to the Pooky standard we aim to achieve! We’re glad the service was all positive and hope to see you again soon. Kind regards, Oliver

Posted 2 months ago

“Very impressed with Pooky! Had problems viewing my order but all was quickly remedied and two lamp bases duly arrived - very impressed with quality and service”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you for sharing your experience. We’re delighted to hear you were impressed with the quality and the service, and that the viewing issue was quickly remedied. We appreciate you taking the time to let us know. Kind regards, Em

Posted 2 months ago

“I purchased the lampshade (my third one) on the Pooky website. Love the fabrics and stylish designs - great quality and super customer service. The website has helpful advice on how to select the right size which really helps when buying online. The mirrors look good too…….”

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Posted 2 months ago

Hi Tracey, Thank you for sharing your lovely feedback. We’re really glad you love the fabrics, designs, and quality, and that our customer service met your expectations. It’s great to hear the sizing guidance on the site was helpful for online buying, and we’re happy the mirrors look good too. We appreciate your continued support and hope to see you again soon. Kind regards, Em

Posted 2 months ago

“First saw Pooky lights in Red Brick Mill. Love them… and lucky enough to bag two in their recent sale. Lovely quality and a quirky, colourful addition to our bedroom.”

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Posted 2 months ago

Hi there, Thank you for sharing your lovely experience. We’re thrilled you love the Pooky lights and that they bring a quirky, colourful touch to your bedroom. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 2 months ago

“Beautiful quality table lamp bases.”

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Posted 2 months ago

Hi Jackie, Thank you for your kind words. We’re glad you love the quality of the table lamp bases. Best wishes, Em

Posted 2 months ago

“Just bought a beautiful lampshade reduced - it's lovely.. Plenty of clear communication from Pooky and arrived in good time as expected.”

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Posted 2 months ago

Hi Susan, Thank you for sharing your lovely experience. We’re glad the lampshade is beautiful and that our communication and delivery met your expectations. We hope to see you again soon. Kind regards, Em

Posted 2 months ago

“Gorgeous lillee lamp stand in fabulous lime green .. a real statement and already admired,. And I added a fuchsia silk lampshade which looks gorgeous! I have a few pooky lamps a d they are all so different but excellent quality and fun and a bit funky!”

Helpful Report

Posted 2 months ago

Hi Jenny, Thank you for sharing your lovely feedback. We’re thrilled you love the lillee lamp stand in lime green and that the fuchsia silk lampshade looks gorgeous. It’s wonderful to hear you have several Pooky lamps with such variety and quality and a bit of funk! Kind regards, Em

Posted 2 months ago

Pooky is rated 4.9 based on 31,926 reviews