Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,208 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5872

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had my eye on the inspired collection from Pooky Lighting for a whole and found the right wall picture light fittings for our wall art and wow how amazing it looks! Great value product and service! Thank you Pooky Lighting I look forward to my next buy!”

Pooky 5 star review on 15th December 2025

Helpful Report

Posted 3 months ago

Hello Hemlata, Thank you for the wonderful 5-star review! We’re thrilled you’re loving the Inspired collection and that the picture light fittings are the perfect fit for your wall art. Great to hear you’re impressed with both the product and value. If you need any help or have questions for your next purchase, we’re here to help. Kind regards, Em

Posted 2 months ago

“Always Pooky perfect.”

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Posted 3 months ago

Hello Trish, Thank you for the wonderful 5-star review! We’re thrilled you find Pooky always perfect. If you need anything, we’re here to help. Kind regards, Em

Posted 2 months ago

“Great quality and fantastic design. A great addition!”

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Posted 3 months ago

Hello there, Thank you for the wonderful 5-star review! We’re thrilled you love the quality and design of Pooky. If you need anything, we’re here to help. Kind regards, Em

Posted 2 months ago

“Such great products, well made and designed and overall lovely”

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Posted 3 months ago

Hello Morris, Thank you for the wonderful 5-star review! We’re delighted to hear you’re enjoying the quality and thoughtful design of our products. If you ever have any questions or need a hand with anything, we’re here to help. Kind regards, Team Pooky

Posted 2 months ago

“One Pooky very quickly became two 😉. That’s all! A bit more helpful though for others taking a Pooky peek… buckle up, standby to be illuminated! Living in an old cottage with limited & inconveniently positioned sockets, the rechargeables are a dream come true. With such a range of lovely lamps to choose from, the hardest part is deciding which one. And if, when yours arrives, you have any queries, Niall - a real person - in Customer Services responded really quickly & professionally… and didn’t laugh at my question. My Pookys don’t just stand there, they shine!”

Helpful Report

Posted 3 months ago

Hello Kate, Thank you for the wonderful 5-star review! We’re delighted the Pooky glow is multiplying in your home and that the rechargeable lamps are a dream for your old cottage. It’s great to hear Niall in Customer Services was so helpful too. Kind regards, Em

Posted 2 months ago

“Pooky are amazing from choice, to guaranteed quality and exceptional delivery service. I have lots of Pooky products in my home and they are my go to.”

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Posted 3 months ago

Hello Nicola, Thank you for the 5 star review! We’re thrilled you find Pooky’s range and delivery experience top-notch, and that we’re your go-to for home styling. Kind regards, Team Pooky

Posted 2 months ago

“Always pleased with products: prompt delivery, clear instructions and stylish fittings, shades”

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Posted 3 months ago

Hello Tricia, Thank you for the 4 star review! We’re glad you’re always pleased with our products—prompt delivery, clear instructions and stylish fittings. Kind regards, Em

Posted 2 months ago

“Extremely efficient, so much so in an endeavour to change colour of shade, my order was already en route. Style really modern.”

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Posted 3 months ago

“Have only recently discovered Pooky and I am hugely impressed by the quality and wowed by the design. The only issue is choosing which shade - I want them all and currently have 22 combis in my wishlist!”

Pooky 5 star review on 12th December 2025

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Posted 3 months ago

Hello Katharine, Thank you for the 5 star review! We’re thrilled you’re loving Pooky’s quality and design, and we’re glad you’re wowed by the shades. Happy choosing (you’ll have to decide on them all next time)! Kind regards, Em

Posted 2 months ago

“My wife absolutely loves Pooky! It’s become a bit of a joke with me saying things like ‘if you’re good you might get a Pooky for Christmas!’. One thing I personally really like is if you have multiple lights and remotes, any remote works for any Pooky lights if in range, so you don’t have to use a specific remote for a specific light. Keep up the good work Pooky!”

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Posted 3 months ago

Hello James, Thank you for the 5 star review! We’re thrilled your wife loves Pooky and that the universal remotes feature is handy. It’s great to hear the Pooky joke is a regular in your chats too. Keep spreading the cheer! Kind regards, Em

Posted 2 months ago

“Beautiful shade delivery quick very pleased”

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Posted 3 months ago

Hello Shirley, Thank you for the 5 star review! We’re thrilled you’re pleased with the beautiful shade and that the delivery was quick. Kind regards, Em

Posted 2 months ago

“I bought a beautiful solid brass wall light with a glass pendant shade. As with the Pooky light I've bought before, it looks stunning and exudes quality.”

Helpful Report

Posted 3 months ago

Hello, Thank you for the 5 star review! We’re thrilled you’re pleased with the solid brass wall light and glass pendant shade, and that it exudes quality. Kind regards, Em

Posted 2 months ago

“Pooky have a great choice of lights and light fittings and I am very pleased with my purchase. They were delivered very promptly and look great. Black Friday savings were fantastic and much appreciated. All in all, a great experience.”

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Posted 3 months ago

Hello Christine, Thank you for the 5 star review! We’re thrilled you’re pleased with the lights and fittings, and that the delivery was prompt. Great to hear you enjoyed the Black Friday savings too. Kind regards, Em

Posted 2 months ago

“These work like a dream, one remote controls two lights without any set up. Great quality and lovely finish. Love them”

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Posted 3 months ago

Hello Meg, Thank you for the 5 star review! We’re thrilled to hear the remotes are simple to use and that you love the quality and finish. Kind regards, Em

Posted 2 months ago

“Fantastic rechargeable table lamp - beautiful choice of shades. I decided to buy the extra battery to have ready charged which is a great option. Annoying that I had to pay postage on this as below £50 - it’s already an expensive item!”

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Posted 3 months ago

Hello Catherine, Thank you for the 4 star review! We’re glad you love the lamp and shades, and that the extra battery is convenient. Sorry about the postage charge on orders below £50—your feedback is noted and we’ll pass it on. Kind regards, Em

Posted 2 months ago

“Great quality, unique products. Very happy with my purchases”

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Posted 3 months ago

Hello Donna, Thank you for the 5 star review! We’re delighted you’re happy with your purchases and appreciate your kind words about the quality and uniqueness. Kind regards, Em

Posted 2 months ago

“Unfortunately the product didn’t work and unfortunately it has proved difficult to return the item due to the process of having to up load photos of which proved impossible. We have had to purchase a whole new light as half the item the bracket is screwed into the wall ! Very annoying”

Helpful Report

Posted 3 months ago

Hello Kelly, Thank you for taking the time to leave your feedback. I’m really sorry to hear the product didn’t work and that the return process has been frustrating. That isn’t the experience we want for our customers, and we understand how annoying this must have been. If you’d like, please reply with your order number and a brief description of the issue, or reach out to hello@pooky.com and we’ll prioritise your case to get this resolved as quickly as possible. We can also review alternative options if a replacement isn’t suitable. Again, our sincere apologies for the inconvenience. Kind regards, Em

Posted 2 months ago

“Delighted with everything about my new Pooky nightshade. Delivered quickly, very well packed. Great quality & looks fantastic! Thank you!”

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Posted 3 months ago

Hello Joanne, Thank you for the 5 star review! We’re delighted you’re happy with your Pooky nightshade, and glad it arrived quickly and was well packed. Wonderful to hear you love the quality and look. Kind regards, Em

Posted 2 months ago

“Great choice from Pooky. My 2 shades arrived safely and are good quality. Very pleased 👍”

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Posted 3 months ago

Hello Colin, Thank you for the 5 star review! We are so pleased to hear you have been thrilled with your new Pooky shades. We are happy to hear they have found a place in your home! Kind regards, Ella.

Posted 3 months ago

“I just love these pooky lights so easy to use and recharge and the lamp bases are brilliant, sturdy and strong and can fit in places you just wouldn't believe. A godsend with no wires getting in the way ...brillliant.”

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Posted 3 months ago

Hello Juliet, Thank you for this great review! We are thrilled to hear you love our rechargeable lighting just as much as we do! They really are a game changer! Best wishes, Ella.

Posted 3 months ago

Pooky is rated 4.9 based on 31,208 reviews