Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,591 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Jan P

5940

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous high end lighting, customer service is fabulous and very quick dispatch too!”

Helpful Report

Posted 3 months ago

Hi Rebecca, Thank you for your lovely review! We’re thrilled you’re enjoying the high-end lighting and that our customer service and dispatch speed hit the mark. If you need anything else, just let us know! Kind regards, Em

Posted 3 months ago

“Amazing quality! Just gorgeous and so very funky. I love love love my new lamp and lampshade!”

Helpful Report

Posted 3 months ago

Hi Anna, Thank you for your lovely review! We’re thrilled you love your new lamp and lampshade—amazing and so funky. Kind regards, Em

Posted 3 months ago

“Love our new shiny ceiling light. V unique. Be mindful of the positioning/how the shadow is cast in case you want to highlight or hide areas of the room.”

Helpful Report

Posted 3 months ago

Hi Katherine, Thank you for your lovely review! We’re thrilled you love your new pedant light and its unique look. Great tip about positioning and how the shadow casts—that can really change a room. If you need any tips or extras to dial in the look, just shout. Kind regards, Em

Posted 3 months ago

“What can I say other than I am absolutely blown away with my beautiful new Pooky lamp! I initially ordered the wrong size shade, but Oliver in customer service helped me sort it out in no time! Excellent products and customer service, so wonderful that you can speak to someone and not a robot! Highly recommend.”

Helpful Report

Posted 3 months ago

Hi Sara, Thank you for your lovely review! We’re thrilled you love the Pooky lamp and that Oliver could sort the shade issue quickly. If you need anything else, just shout. Kind regards, Em

Posted 3 months ago

“LOVE!!! Excatlyas pictured.. Beautiful quality and fits perfectly”

Helpful Report

Posted 3 months ago

Hi Sam, Thank you for your lovely review! We’re thrilled you love Pooky and that it’s exactly as pictured, with beautiful quality and a perfect fit. If you need anything else, just shout. Kind regards, Em

Posted 3 months ago

“My new floor standing lamp and shade is really quirky and smart.”

Helpful Report

Posted 3 months ago

Hi Douglas, Thank you for your lovely review! We’re thrilled to hear your floor standing lamp and shade feel quirky and smart. If you need any tips or extra bits to dial in the look, just shout. Kind regards, Em

Posted 3 months ago

“The mirror looks even better in real life such a nice glaze more matt then shine. Great colour and looks very premium.”

Helpful Report

Posted 3 months ago

Hi James, Thank you for your lovely review! We’re delighted the mirror exceeds your expectations in real life and that you love the glaze, finish, and colour. If you need anything else, just shout. Kind regards, Em

Posted 3 months ago

“Really beautiful quality is fantastic and what a price in the sale”

Helpful Report

Posted 3 months ago

Hello Michelle, Thank you for your review! We are delighted to hear that you are loving your new lights! By the sound of it you got a bargain...happy days! Best wishes, Ella.

Posted 3 months ago

“I love spooky lights! We gave renovated our house and put in new lights throughout. Pooky has a great choice of styles and finishes, the prices are fair and the delivery is speedy.”

Helpful Report

Posted 3 months ago

Hello Clare, Thank you for your kind words! We are delighted to hear that we have been a big feature in your renovation! We hope you are enjoying your newly renovated home! Kind regards, Ella.

Posted 3 months ago

“The best place for lamps and shades”

Helpful Report

Posted 3 months ago

Hello Virginia, Thank you for your review! We are pleased to hear that we are your 'go to' for all things lighting. We appreciate you taking the time to leave your thoughts. Best wishes, Ella.

Posted 3 months ago

“Wireless picture light is wonderful, thank you Pooky”

Helpful Report

Posted 3 months ago

Hello Ginnie, Thank you for your 5 star review! We are delighted to hear that you are loving your new rechargeable picture light and that your artwork is now being displayed beautifully. Warm regards, Ella.

Posted 3 months ago

“Beautiful crisp blue and white shade which looks perfect with my navy and blue scheme. The wide style is great for a reading light.”

Helpful Report

Posted 3 months ago

Hello Diana, Thank you for your review. We are thrilled to hear that you have been enjoying a book next to your new Pooky lampshade. Thank you for choosing us! Best wishes, Ella.

Posted 3 months ago

“I have purchased a couple of lamps and shades and am thrilled with the quality and workmanship. Customer service of Pooky is second to none, very impressed with their help.”

Helpful Report

Posted 3 months ago

Hello, Thank you for this lovely review! It is a real treat to hear that you have been super impressed with your purchases and that our customer service team have never let you down. Thank you again! Kind regards, Ella.

Posted 3 months ago

“I’d had my eye on the rechargeable table lamps and they exceeded my expectations for creating a moveable magical and practical spaces in my home. Unboxing was a real treat - the care taken over all parts of the experience was worth the investment.”

Helpful Report

Posted 3 months ago

Hello Judith, We are delighted to hear that you finally have your hands on our rechargeable table lamps! They really are a treat! It is lovely to hear that you had such an enjoyable experience unboxing your order, and we hope they continue to bring you joy for many nights to come! Best wishes, Ella.

Posted 3 months ago

“Philomena lamp base. Love this for my bedroom. Initially there was a flaw in the first lamp but Pooky dealt with it quickly and exchanged it.”

Helpful Report

Posted 3 months ago

Hello Carole, Thank you for your positive review! We love the Philomena lamp base, and a great choice with this shade too! We are glad to hear that our customer service team managed to swiftly replace your lamp base with no problems. Best wishes, Ella.

Posted 3 months ago

“Great quality products with every purchase. Never disappointed”

Helpful Report

Posted 3 months ago

Hello Susan, Thank you for your review! It is great to hear that we continue to deliver a high level of customer service and that you keep on returning to us. Thank you so much, it means the world. Best wishes, Ella.

Posted 3 months ago

“Love my lamps , service great, a fab company to deal with.”

Helpful Report

Posted 3 months ago

Hello Sally, Thank you for your kind words. We are so pleased to hear that you love your lamps and that you think we are a fab company! We appreciate you taking the time to write this lovely review. Best wishes, Ella.

Posted 3 months ago

“Beautiful lamp base, solid and weighty. Lamp shade constructed really well and has excellent finish.”

Helpful Report

Posted 3 months ago

Hello Janice, Thank you for the 5 star review! We are so thrilled to hear you love your new lamp base and have been impressed with its quality and finish. Enjoy! Kind regards, Ella.

Posted 3 months ago

“I now own two Pooky table lamps. Cannot fault the on line ordering, packaging, or the lamps and shades. Top notch l will definately buy more and have recommended to others.”

Helpful Report

Posted 3 months ago

Hello Gillian, Thank you very much for your lovely feedback! We are thrilled to hear you have been just as impressed with your second lamp as you were with your first! Thank you for your recommendations and we look forward to seeing you back again in the future! Best wishes, Ella.

Posted 3 months ago

“Easy purchasing experience and very prompt delivery - products are as described and appear very well made - thank you!”

Helpful Report

Posted 3 months ago

Hello Katharine, Thank you for your lovely review! We are delighted to hear that you have had an easy shopping experience with us and that everything arrived on time and as described! Thank you for recognising the quality of our products too. Enjoy your new lights! Best wishes, Ella.

Posted 3 months ago

Pooky is rated 4.9 based on 31,591 reviews