Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,465 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful! I've just treated myself to the Stellar pendant light , which I've had my eye on for a few years. I love the Pooky products, they are really classic but modern and exiting . I've ordered a couple of items in the last few years and been delighted with the quality of them . There's a long list of thingsvi would love to buy in future from this site . They are expensive because they are quality, and actually really good value for money as built to last.”

Helpful Report

Posted 2 years ago

Rowan, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I love it. The shade casts a beautiful warm glow.”

Pooky 5 star review on 5th December 2023

Helpful Report

Posted 2 years ago

Hi Louise, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“The Matthew Williamson lampshade was delivered promptly and was well packaged using only recyclable materials. Communication throughout the delivery process was excellent.”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I purchased various types of switch. Excellent quality products, easy to fit and look exactly as we were hoping they look.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase - we are very pleased you feel this way! Best wishes, Poppy

Posted 2 years ago

“Great quality light shades and gorgeous print! Always bang on trend, thanks pooky!”

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Posted 2 years ago

Hi Clare, Thank you so much for your review, we are so pleased you feel this way! Hope to see you again soon. Best wishes, Poppy

Posted 2 years ago

“quality products, excellent service, fast delivery!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 2 years ago

“Gorgeous lamps and great service, absolutely love everything I’ve bought and will be back for more!”

Helpful Report

Posted 2 years ago

Hi Georgia, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Poppy

Posted 2 years ago

“Fast delivery and the lampshade is stunning”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“Love the lampshades, very easy to buy from and delivery was quick.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Poppy

Posted 2 years ago

“Purchase, two lamps and two shades. Excellent product, accurate description, they arrived beautifully wrapped, and promptly. Very pleased with the two lamps and shades, especially the shade colour, they look antique with a contemporary flair which is exactly what I was looking for. Thank you Pooky, they were not my first purchase and will not be my last!”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! We hope to see you again soon! Kind regards, Poppy

Posted 2 years ago

“Stunning designs that you just can’t find anywhere else.”

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Posted 2 years ago

Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Poppy

Posted 2 years ago

“Really lovely lamps and arrived super fast.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

“The order process was very simple and post-delivery question about the product was answered very quickly! Table lamps arrived well-packaged and are a beautiful addition to my dining room!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you are happy with your new purchase I am sure they have made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

“Absolutely beautiful light provides an element of sophistication that really compliments the room. Very pleased with the light”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Poppy

Posted 2 years ago

“I love the new pair of empire lamp shades purchased from Pooky - in the gorgeous Heraldic red. The lampstands are inherited from my mother and I think they look great with the new shades which bring a splash of colour to our guest bedroom. The service from Pooky has been excellent - from sending me the samples through to delivery - all seamless. Thank you.”

Pooky 5 star review on 4th December 2023

Helpful Report

Posted 2 years ago

Hi Emma, Thank you for your feedback, I am so glad you are happy with the service provided. The table lamp looks great with this shade, I hope you enjoy your shades for years to come! Best wishes, Poppy

Posted 2 years ago

“I am very pleased with the products I ordered. Only minor disappointment was that part of my order was missing on delivery and I had to wait another week for the missing floor lamp. However when reported the error was corrected swiftly qnd efficiently.”

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Posted 2 years ago

Hi Jayne, Delighted to hear you were happy with the service provided, I am sorry that you had this issue but very pleased this was dealt with by the team effectively. Thank you for your feedback, and hopefully see you again soon! Best wishes, Poppy

Posted 2 years ago

“Excellent service. Really pleased with my lamps”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Poppy

Posted 2 years ago

“Lovely selection of bases, shades and accessories ranging from traditional to contemporary. Complete flexibility to mix and match shades and bases to get the perfect look for your room. Goods arrive on time and are carefully packaged.”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“I absolutely love my new lamp. It is so quirky and fun. I feel like I live in Alice in Wonderland.”

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Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure it has made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

“Beautiful table lamp!! 💕✨”

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Posted 2 years ago

Hi Nora, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,465 reviews