Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,744 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 9th September 2026

Izabela T

Pooky 5 star review on 8th September 2026

Alan G

Pooky 5 star review on 6th September 2026

Xin Z

5982

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love, love my new Pooky shade. It’s so well made, colour is beautiful and I think it looks great.”

Pooky 5 star review on 15th December 2023

Helpful Report

Posted 2 years ago

Thank you so much for sharing such a lovely image with us, Maureen. It looks like these have made a great addition to your home! Best wishes, Chloe

Posted 2 years ago

“This Rechargeable lamp is even better than I expected. The 3 settings work well. I teamed it with the zebra lampshade .”

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Posted 2 years ago

Hi Beverely, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! This looks lovely paired with the Natural Disco Zebra by Matthew Williamson shade! Best wishes, Chloe

Posted 2 years ago

“Pretty little globes. Quite hard to get to hang straight”

Helpful Report

Posted 2 years ago

Hi there, So glad you like your products, however If you have issues with getting these hung straight we would be more than happy to help with this if you email into our customer service email address hello@pooky.com! Best wishes, Poppy

Posted 2 years ago

“Great lamp!!!”

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Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Poppy

Posted 2 years ago

“We ordered a lamp base that was to be painted in little green clay. It arrived sooner than promised and looks amazing. This is our first purchase from Pooky so we were a bit nervous buying from the internet - but the quality of the product with the cloth bound flex was outstanding. Communication on delivery first class and the packaging was faultless. So a big thank you.”

Helpful Report

Posted 2 years ago

Hi Gill, Thank YOU for letting us know so graciously that you are happy with your first Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase. Best wishes, Poppy

Posted 2 years ago

“Very pleased with our new lamp, we will be ordering again.”

Helpful Report

Posted 2 years ago

Hi Leslie, So happy to hear you're happy with your new Pooky purchase! We can't wait to see you again soon. Best wishes, Poppy

Posted 2 years ago

“The order was processed quickly and efficiently and our lovely wireless lamp looks very nice. Really pleased with the service from Pooky.”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Kindest regards, Poppy

Posted 2 years ago

“Great collection of items, easy communication and process of buying items.”

Helpful Report

Posted 2 years ago

Hi Alice, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“It was exactly what I expected. The selection of shades available were excellent together with the lamp itself and I am thrilled”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Poppy

Posted 2 years ago

“Beautiful product and great service.”

Helpful Report

Posted 2 years ago

Hi Charlotte, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

“Love my pooky lights - such high quality!”

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Posted 2 years ago

Hi Carolynn, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kind regards, Poppy

Posted 2 years ago

“Really easy to order and when it arrived, we were delighted”

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Posted 2 years ago

Hi Claire, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Poppy

Posted 2 years ago

“I have had several pooky lights, bought both for myself and then as gifts as I was so pleased with my purchases. The lights are always of superb quality, have great looks, and the service from Pooky first rate!.”

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Posted 2 years ago

Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Poppy

Posted 2 years ago

“I love these little shades, perfect for bedside lamps and as always good quality. And I had a query about fitting which was answered promptly by a real person on the phone!”

Helpful Report

Posted 2 years ago

Hi Seana, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“Excellent interface on the website - verify high quality lamp. Looks and feels beautiful.”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you for this image, the Wobster looks right at home here! I am pleased you enjoy the use of our website, lots of work has gone into it to ensure it is as user friendly as possible! Thank you! Best wishes, Poppy

Posted 2 years ago

“Customer service is always first class thank you”

Helpful Report

Posted 2 years ago

Hi Geva, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Poppy

Posted 2 years ago

“Lovely pendants. Good quality and create a nice warm glow at night.”

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Posted 2 years ago

Thank you so much for sharing such a lovely image with us, Deborah. The Albus Pendants look like they have made a great addition to your home! Kindest regards, Poppy

Posted 2 years ago

“I’ve ordered a few times now from Pooky and have always been pleased with the style and quality of the shade and bases. They’re so unique and always get compliments on them. The customer service team have always been prompt and really helpful. Delivery is prompt and always very well packaged.”

Helpful Report

Posted 2 years ago

Anna, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Such a great collection, was really touch to choose as there were so many I wanted!”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Really pleased with my brass crick spotlights. Simple in design with an understated elegance and very well made. Website easy to navigate and ordering and delivery straightforward. Not too much wasteful packaging either. Will definitely use Pooky for lighting needs again.”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,744 reviews