Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,290 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of my product was very efficient. The package was well wrapped. The lampshade is lovely quality and the colour is true to the website description. I am very happy with my purchase.”

Helpful Report

Posted 2 years ago

Hi Vicky, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“I am very happy with the purchase of my lampshade. My order is as i have at showroom. Delivery was prompt and my package well pack. I am very happy, thank you !”

Helpful Report

Posted 2 years ago

Hi Elsa, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“I am delighted with my Pooky order, everything was as I hoped for and the colours were very similar to those shown on the internet catalogue. Everything else was as described.”

Helpful Report

Posted 2 years ago

Hi Roger, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

“Such a great choice of lamps and shades! Gradually filling my home with them.”

Helpful Report

Posted 2 years ago

Hi Jill, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Great company and great service - beautiful products that arrived promptly!”

Helpful Report

Posted 2 years ago

Hi Bethan, Your comments are much appreciated and it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Bets wishes, Mara

Posted 2 years ago

“Great lights for really reasonable prices. Ordering, delivery, and returns all super easy. Highly recommend.”

Helpful Report

Posted 2 years ago

Hi Mikaela, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Mara

Posted 2 years ago

“I’d been looking at your battery lights since you launched them forever ago. 15% off Black Friday clinched it for me. I’ve bought your new bronze light (it’s that bit taller which is better) with the flame shade. Absolutely stunning. I keep moving it around, that is the beauty of it, any dark little corner it transforms into such a beautiful space. The base itself is understated, but gorgeous. My son in law says it is classic, compliment indeed from him so it must be good. Thanks Pooky, I’m hooked.”

Pooky 5 star review on 29th November 2023

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for your kind words. Such an easy way to spruce up an old favourite! Thank you for sharing your image with us, the lampshade looks perfectly at home in your beautiful room! Best wishes, Mara

Posted 2 years ago

“Love all Pooky products! Just received two wall lights with shades and they're even prettier than on website. Very happy start to finish.”

Helpful Report

Posted 2 years ago

Hi Paulla, Thanks for letting us know that you're pleased with your Pooky products - we're pleased that you're pleased! With best wishes, Mara

Posted 2 years ago

“I have purchased a number of lights from Pooky, in particularly the rechargeable stands - so easy to move about the house when you have so few sockets! The only thing I would say about them is that is would be lovely to be able to obtain larger bulbs to get a better light - rather dim for my eyes when reading!”

Helpful Report

Posted 2 years ago

Hi Jackie, Thank you for getting back in touch and I hope you had a lovely Christmas. Thank you so much for your feedback - this has been passed to the production team for the future. We hope you love your new purchase! Kind regards, Mara

Posted 2 years ago

“The lights are absolutely amazing thank you”

Helpful Report

Posted 2 years ago

Hi Raluca, Thank you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“My orders are managed well They are packed well They are a joy to open”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you for taking the time to leave this fabulous review, I am so happy that you love your new Pooky Lighting and we hope to see you shopping with us again soon! Best wishes, Mara

Posted 2 years ago

“Excellent fast service. Really high-quality item at a good price.”

Helpful Report

Posted 2 years ago

Hi Emma, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“My third Pooky table lamp and I can't wait to find an excuse to get antther one. Great range, great quality, good customer service if needed.”

Helpful Report

Posted 2 years ago

Hi Tim, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Do let us know if we can help with anything in the future. Best wishes, Mara

Posted 2 years ago

“Lovely ceiling lamps - great quality at a reasonable price”

Helpful Report

Posted 2 years ago

Hi Emma, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Loved my friend’s pooky lamp so much I had to buy one and now just ordered one for my mum who fell in love with mine! My daughter now wants one……”

Helpful Report

Posted 2 years ago

Hi Laura, Thank-you for letting us know you're happy with your new purchases! I'm sure they've made a lovely addition to your home. Best wishes, Mara

Posted 2 years ago

“I love that you can see different shades with each lamp on the website it makes choosing so much easier. Delivery is always fast and efficient and wonderful that you can return easily.”

Helpful Report

Posted 2 years ago