Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,770 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality lights! Ideal for using in areas with no plugs or hard to light up corners and outside. Will definitely buy more.”

Helpful Report

Posted 1 month ago

Hi Jacqui, Thanks for your great feedback! We’re delighted the lights work well in places with no plugs and in corners/outdoors. Looking forward to having you back for more. Kind regards, Em

Posted 3 weeks ago

“Pooky good. Card lampshades not”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the feedback. I'm sorry the card lampshades are not for you, we have a huge range of other shades so hopefully you find one you love. Kind regards, Em

Posted 3 weeks ago

“Stunning light for my garden & the clever rechargeable Genesis bulb is so innovative! My light can be moved around to wherever I fancy & is easy to transport. I love it!!”

Helpful Report

Posted 1 month ago

Hi Sandra, Thank you for sharing such lovely words. We’re thrilled you love the light and find the Genesis bulb innovative and easy to transport. Kind regards, Em

Posted 3 weeks ago

“Love my new lamp and customer service was helpful. Have recommended to others.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing such lovely words. We’re thrilled you love the lamp and found our help helpful, and that you’ve recommended us to others. Kind regards, Em

Posted 3 weeks ago

“Great lamp base which will match perfectly with one I already have. Fantastic price in the sale.”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for sharing such lovely words. We're thrilled you like the lamp base and that you found the price fantastic. Kind regards, Em

Posted 3 weeks ago

“I bought 2 lovely Matthew Williamson lampshades in the recent sale and they are gorgeous and great value for money”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing such lovely words. We’re thrilled you’re enjoying the Matthew Williamson lampshades and find them to be great value. Kind regards, Em

Posted 3 weeks ago

“I and my family have purchased many items from Pooky to great satisfaction. The lamps are beautiful and the lampshades are outstanding. So nice to be able to use one company to buy lamps and shades together rather than scrolling through the internet for other suppliers. Well done Pooky and keep it up.”

Helpful Report

Posted 1 month ago

Hi Sylvia, Thank you for sharing such kind words. We’re delighted you and your family are enjoying the lamps and shades together in one place. Kind regards, Em

Posted 3 weeks ago

“Excellent - Quality, Speed of Delivery and Packaging - Many Thanks”

Helpful Report

Posted 1 month ago

Hi S, Thanks for the great feedback—delighted you were happy with the quality, speed of delivery, and packaging. Kind regards, Em

Posted 3 weeks ago

“Love everything from Pooky!”

Helpful Report

Posted 1 month ago

Hi George, We’re so glad you love everything from Pooky! Thanks for taking the time to share your wonderful feedback. Kind regards, Em

Posted 3 weeks ago

“Brilliant choice of lighting. Excellent quality. Excellent after sales service. Pooky sets the standard in lighting.”

Helpful Report

Posted 1 month ago

Hi Janet, Thank you for your wonderful feedback. We’re delighted you’re happy with the lighting, quality, and after-sales service, and that Pooky sets the standard in lighting. Kind regards, Em

Posted 3 weeks ago

“Excellent quality. Classic and contemporary designs available. Always my first choice for lighting.”

Helpful Report

Posted 1 month ago

Hi Hilary, Thank you for your kind words. We’re thrilled you love the quality and the designs, and that Pooky is your first choice for lighting. Kind regards, Em

Posted 3 weeks ago

“I am so pleased with my purchases from Pooky, my shade and lamp base are just gorgeous, colours are beautiful and very well made. I am really impressed with your service. My purchases were packed so well too. 😊”

Helpful Report

Posted 1 month ago

Hi Annie, Thank you for your kind words. We’re thrilled you’re happy with the shade, lamp base, and overall service, and glad they arrived well packed. We appreciate you taking the time to share your experience. Kind regards, Em

Posted 3 weeks ago

“I have used Pooky twice. Once for my lights in my lounge. Then for one in my bedroom. I am absolutely thrilled with all of the lights. Ordering on line is easy. The are packaged securely. The colours and designs are beautiful. My lounge ones match a glass ornament which is from Merano glass factory in Italy. Which is a family keepsake. So therefore precious.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for sharing your lovely experience. We’re thrilled you’re happy with the lights and can agree this looks gorgeous in your home! It means a lot to hear they’re treasured in your home. We hope to see you again soon. Kind regards, Oliver

Posted 1 month ago

“Love my new lamps and shades! So beautiful, stylish, well made and very competitively priced for the quality and designs!”

Helpful Report

Posted 1 month ago

Hi Jayne, Thank you for sharing your lovely feedback. We’re really glad you love the lamps and shades and that you find the quality just as good as we do! We appreciate you taking the time to write such kind words and hope to see you again soon. Kind regards, Oliver

Posted 1 month ago

“Delighted with my new lamp. Went for Olly base and Milford hexagon shade. Much more eye-catching than the previous lamp we had, without dominating the room Arrived well packaged with delivery updates keeping me informed.”

Helpful Report

Posted 1 month ago

Hi Megan, Thank you for sharing your lovely feedback. We're delighted the Olly base and Milford hexagon shade look eye-catching in your space and that you were updated throughout the delivery process. We hope to see you again soon! Kind regards, Oliver

Posted 1 month ago

“Beautiful little lamp. Sits on the piano but I move it to the dining table at times. Brilliant”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you for sharing your lovely experience. We’re thrilled you find the lamp beautiful and that it fits nicely on the piano and at the dining table—brilliant indeed! Another reason our rechargeables are such portable beauties! Kind regards, Oliver

Posted 1 month ago

“Lovely lamp bases. I love their style and height.”

Helpful Report

Posted 1 month ago

Hi Olga, Thank you for sharing your lovely thoughts. We’re thrilled you love our lamp bases as much as we do! We hope to see you again soon and if you ever need help deciding your next light, feel free to email our customer service team at hello@pooky.com. Kind regards, Oliver

Posted 1 month ago

“The lamp bases and shades that I have just received are of excellent quality and very stylish. Perfect for my new bedside tables. Super service too.”

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Posted 1 month ago

Hi Helen, Thank you for your kind words. We’re delighted you’re happy with the lamp bases and shades and that the quality is up to the Pooky standard we aim to achieve! We’re glad the service was all positive and hope to see you again soon. Kind regards, Oliver

Posted 1 month ago

“Very impressed with Pooky! Had problems viewing my order but all was quickly remedied and two lamp bases duly arrived - very impressed with quality and service”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for sharing your experience. We’re delighted to hear you were impressed with the quality and the service, and that the viewing issue was quickly remedied. We appreciate you taking the time to let us know. Kind regards, Em

Posted 3 weeks ago

“I purchased the lampshade (my third one) on the Pooky website. Love the fabrics and stylish designs - great quality and super customer service. The website has helpful advice on how to select the right size which really helps when buying online. The mirrors look good too…….”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you for sharing your lovely feedback. We’re really glad you love the fabrics, designs, and quality, and that our customer service met your expectations. It’s great to hear the sizing guidance on the site was helpful for online buying, and we’re happy the mirrors look good too. We appreciate your continued support and hope to see you again soon. Kind regards, Em

Posted 3 weeks ago

Pooky is rated 4.9 based on 31,770 reviews