Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,951 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and you can tell a pooky light - classy and makes a room!!”

Pooky 5 star review on 17th November 2025

Helpful Report

Posted 4 weeks ago

Hello Sara, Thank you for the great review! We are thrilled to here you have received an excellent service from us and it means a lot to us to know our designs are instantly recognisable! Our Bowtie chandelier looks just perfect here! Great choice! Kind regards, Ella.

Posted 3 weeks ago

“Wow just wow, super pleased with my regular holophane pendant, it’s big! So definitely check size as there is a smaller one. Luckily we have high ceilings but even so had to adjust the cord quite a lot. Definitely needed two people at the end to screw the brass plate in at the bottom of the lamp, we found it needed somebody to lift the lamp to create a bit of slack but it’s heavy!! Ignoring hubbys grumblings I’m thrilled with the overall look … my very own disco ball.”

Pooky 5 star review on 14th November 2025

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Posted 1 month ago

Hello Anna, Thank you for the lovely review! We’re so glad you’re pleased with your regular holophane pendant — it is a big one, so great shout on checking the size! Sounds like you and your helper tackled the installation like champs, and we’re delighted the final result has given you your very own disco ball. Enjoy the sparkle! Best wishes, Ella.

Posted 3 weeks ago

“Love my beautiful rechargeable artichoke lamp. Looks amazing and is incredibly easy to charge, assemble, move around etc. I wondered if it was worth spending the extra when there are much cheaper lamps elsewhere but I’m glad I did. It looks very high end and the magnet fitting for the light bulb pack works brilliantly, plus it has a remote with its own swanky little holder. I’m so pleased!”

Helpful Report

Posted 1 month ago

Hello Caroline, Thank you so much for this wonderful review! We’re delighted to hear you’re loving your rechargeable artichoke lamp — it sounds like it’s already settling into its new home perfectly. We completely understand weighing up the options, so it’s lovely to hear the quality, design details, and those handy features (the magnetic bulb pack and the swanky little remote holder are favourites of ours too!) made it feel worth the extra. Kind regards, Ella.

Posted 3 weeks ago

“I love your lights! Always good value for money. We use them at Ivy Thomas interiors all the time!”

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Posted 1 month ago

Hello Chloe, Thank you for your lovely review! We are thrilled to hear that we are your go to for lighting at Ivy Thomas Interiors! Thank you for being a regular Pookster! Best wishes, Ella.

Posted 3 weeks ago

“Gorgeous lamp. I am so pleased with it. I've had my eye on it for a while. Very good price and quality and quick delivery too. You can't fault Pooky.”

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Posted 1 month ago

Hello Clare, Thank you for the 5 stars! We are thrilled to hear that you have been so happy with your lamp and our service. The best buys are the ones that feel totally worth the wait! Kindest regards, Ella.

Posted 3 weeks ago

“Bought these bases to use up some spare lampshades following a re-org and wanted to be able to move lamps about. These look great and are a welcome addition to set the tone for a lovely relaxed feel in the evening.”

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Posted 1 month ago

Hello Helen, Thank you for the brilliant review! I am glad you found the perfect lamp base to give a new life to some spare shades you already own. That is the beauty of Pooky! We hope you enjoy those relaxing, cosy evenings! Best wishes, Ella.

Posted 3 weeks ago

“We are absolutely delighted with our new beautiful new table lamps. Perfect ! They arrived within two days which exceeded our expectations. Thank you.”

Pooky 5 star review on 13th November 2025

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Posted 1 month ago

Hello Susan, Thank you for the 5 star review and sharing your lovely image. Our Trafalgar table lamps look very sophisticated here on your sideboard - the perfect choice! We are thrilled to hear that the delivery time exceeded your expectations too, fantastic! Best wishes, Ella.

Posted 3 weeks ago

“Easy site to navigate. Great, exciting choices. Great prices. Quick, reliable delivery.”

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Posted 1 month ago

Hello Elaine, Thank you for the great review! It sounds like we have hit the mark on everything! We really appreciate you taking the time to leave your feedback and show your Pooky support! Warm wishes, Ella.

Posted 3 weeks ago

“I have ordered three lamps from Pooky, and love them all. Very quick delivery each time. Beautiful lamps! Colourful and extremely good quality. Literally lights up the room and makes the house a home.”

Helpful Report

Posted 1 month ago

Hello, Thank you for this wonderful review! It really made our day! Our goal is to bring style, warmth and personality into a home, and it sounds like we have done just that! Thank you for choosing Pooky! Best wishes, Ella.

Posted 3 weeks ago

“Wonderfully designed products of superb quality. delivery is always very quick”

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Posted 1 month ago

Hello Tory, Thank you for the excellent review! We are thrilled to hear you appreciate the design and quality of our lighting. We are glad to hear that you always receive your orders quickly. Thank you for being a loyal Pooky customer, it means the world to us! Kind regards, Ella.

Posted 3 weeks ago

“Love my 2 wall lights. The only comment I would make is that they were delivered on different days. Luckily I hadn't booked the electrician”

Helpful Report

Posted 1 month ago

Hello Jane, Thank you for the great review! We are delighted to hear that you love your new wall lights! We are sorry that the parcels arrived on different days. We always advise to wait until you have received your lights before booking in any tradesmen to avoid any disruptions, so it sounds like you did the right thing! Thank you again for supporting Pooky! Kind regards, Ella.

Posted 3 weeks ago

“Beautiful lamp base and lampshade, it is exactly as described. Excellent service and delivery. The only thing I would add is the genesis rechargeable cell doesn’t last as long as I expected. Meaning I am charging it every other day with a average use of around 5-7hrs Hope that helps”

Helpful Report

Posted 1 month ago

Hello Fiona, Thank you for your feedback. We are thrilled to hear you have had an excellent service all round. Our Genesis cell should last between 9-17 hours on a 5 hour full charge (dependant on the brightness setting). If you feel your bulb may not be working to it's full potential, please get in touch with our customer service team who will happily look into this for you. hello@pooky.com Kind regards, Ella.

Posted 3 weeks ago

“Brilliant customer service and easy to use website.”

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Posted 1 month ago

Hello Kim, Thank you for the 5 star review! We are pleased to hear you found our website easy to use and had a good experience with our customer service team. Thank you for being a Pooky customer! Best wishes, Ella.

Posted 3 weeks ago

“Absolutely delighted with my Ferdy rechargeable lamp and the beautiful silk shade. Also impressed with speed of delivery - next day and I'm in NE Scotland!”

Pooky 5 star review on 11th November 2025

Helpful Report

Posted 1 month ago

Hello Diane, Thank you so much for your lovely review! We’re thrilled to hear you’re delighted with your Ferdy rechargeable lamp and silk shade. It’s great to know the delivery reached you quickly all the way to NE Scotland.We hope you enjoy your new lamp, and we’d be delighted to help again anytime! Kindest regards, Ella.

Posted 1 month ago

“I bought 2 double rechargeable wall lights for our restaurant. Very expensive, I have not told my husband how much I paid, but the could not be more perfect. I have looked at the rechargeable lamps for my kitchen table, but again very expensive, will look to see if there are any discount codes around.”

Helpful Report

Posted 1 month ago

Hello Carol, Thank you for the 5 star review! We’re delighted to hear that the double rechargeable wall lights are a perfect fit for your restaurant. We understand that rechargeable lighting can feel like a big investment, so we really appreciate you choosing our pieces. Keep your eyes peeled for our upcoming Black Friday sale! Best wishes, Ella.

Posted 1 month ago

“I am completely thrilled with my Pooky lamp. It’s so eye catching and different to anything I’ve seen in local department stores and shops . It oozes quality and I’m already looking to buy another!!”

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Posted 1 month ago

Hello Julie, Thank you for the wonderful review! We're thrilled to hear that your Pooky lamp has impressed you and that its unique design and quality really stand out. It looks perfect here on your window. It’s great to know you’re already thinking about adding another to your home, we can't wait to see what you choose next! Kind regards, Ella.

Posted 1 month ago

“First purchase with Pooky love my lamps!”

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Posted 1 month ago

Hello Nick, Thank you so much for the awesome review! We're are so pleased that we have made a great first impression, that really means a lot to us. Hopefully we will see you again! Best wishes, Ella.

Posted 1 month ago

“Pleased , good looking lamp”

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Posted 1 month ago

Hello Jane, Thank you for the 5 star review! We are pleased to hear you love your new lamp! Welcome to the Pooky family! Warm regards, Ella.

Posted 1 month ago

“Love my new lamp, best thing for my home I have bought in years. Do many unique designs, hardest part was deciding what lamp base and shade to buy. Arrived quickly, well packaged. Great experience, I will definitely purchase again!”

Helpful Report

Posted 1 month ago

Hello Susan, Thank you for this wonderful review! What a compliment to say that we have been your favourite interior purchase for years, that really means a lot. With so many designs to choose from, we know it can be tough to pick just one—so we’re glad you found the perfect base and shade combination. We’re also glad your order arrived quickly and well packaged. We truly appreciate your kind words and look forward to welcoming you back for your next purchase! Best wishes, Ella.

Posted 1 month ago

“I’ve just purchased my second Pooky rechargeable light. This one is for my hall table. An area where you don’t have that many sockets in the right place and don’t necessarily want the main overhead light left on. The recharging system has changed since my first purchase, but I’m really happy with the updated style. I think it looks fab!”

Pooky 5 star review on 10th November 2025

Helpful Report

Posted 1 month ago

Hello Elizabeth, Thank you for your lovely review! We love the way your rechargeable lamp looks here, and we are so pleased to have been able to give your hallway a lovely cosy glow. It is great to hear that your house is gradually filling up with Pooky lights! Thank you so much for the support. Kind regards, Ella.

Posted 1 month ago

Pooky is rated 4.9 based on 30,951 reviews