Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,585 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,585 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5937

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely marble table lamps, so stylish, beautiful either side of an urn.”

Helpful Report

Posted 1 month ago

Hi Anne, Delighted you find the Doorstop table lamps stylish and they look beautiful either side of your urn. Thanks for sharing your feedback! Let us know if you need any help for your next purchase. Kind regards, Em

Posted 1 month ago

“Love the Lamp very stylish, Top Marks”

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Posted 1 month ago

Hi Maria, Delighted to hear you love the lamp and find it very stylish—top marks indeed. Thanks for sharing! Kind regards, Em

Posted 1 month ago

“Beautiful lights and very speedy delivery. I needed to call customer service who were very friendly, knowledgeable and helpful. I would definitely recommend this company”

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Posted 1 month ago

Hi Catherine, Thank you for the lovely review. We’re glad you’re happy with the beautiful lights, speedy delivery, and that our customer service was friendly, knowledgeable, and helpful. We appreciate your recommendation. Kind regards, Em

Posted 1 month ago

“Very happy with my new lampshade. The colours are vibrant and it really stands out. Arrived very promptly.”

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Posted 1 month ago

Hi Arianna, Great to hear you’re happy with the lampshade—the vibrant colours and standout look sound lovely, and great to know it arrived promptly. Kind regards, Em

Posted 1 month ago

“I have bought a number of light fittings and lampshades and so far the only problem encountered is with the lightbulbs. I bought 8 for a chandelier and after about 1 month 7 out of 8 stopped working. A local electrical shop told me they have had other epople say the same about Pooky lightbulbs. My suggestion is to source your lightbulbs elsewhere. These are not cheap and it was a waste of money.”

Helpful Report

Posted 1 month ago

Hi there, Sorry to hear about the issue with the lightbulbs. Thanks for letting us know. We’ll pass your feedback on regarding bulb performance. If there’s anything you’d like us to help with, feel free to reach out. Kind regards, Em

Posted 1 month ago

“Beautiful item that is well made and, in my view, represents good value for money. It was well packaged and arrived on time. I would have no hesitation in buying from Pooky again.”

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Posted 1 month ago

Hi Maureen, Thank you for your kind words. We’re glad you’re happy with the item, its value, packaging, and timely delivery. We appreciate that you’d consider buying from Pooky again. Let us know if you need any help with this! Kind regards, Em

Posted 1 month ago

“Live my new purchase of a Pooky table lamp …and I’m sure it won’t be my last!!”

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Posted 1 month ago

Hi Julie, So glad you’re loving your new Pooky table lamp and that you think it won’t be your last! Thanks for sharing your excitement. Let us know if you need any help picking out the next! Kind regards, Em

Posted 1 month ago

“Gorgeous, gorgeous, gorgeous! Fabulous designs (second purchase already ) and excellent customer service. The quality is amazing. The big question is , which one to choose next ?!”

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Posted 1 month ago

Hi Annelise, Thank you for the lovely words. We’re delighted you love the designs, your second purchase, and our service. Good luck choosing your next one! Kind regards, Em

Posted 1 month ago

“Delivery was super quick, love the style of the lamp and the fixture exactly what I was looking for Made a post about it on my Instagram and TikTok Thank you Pooky”

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Posted 1 month ago

Hi Joe, Thanks for the kind words. We’re glad the delivery was quick and the lamp and fixture matched what you were looking for, and great to hear you shared it on Instagram and TikTok. Kind regards, Em

Posted 1 month ago

“My lampshades arrived very quickly indeed. I have a house full of lamps, and most of them are Pooky vellum effect shades. They give the best warm glow, and I can't get thiem anywhere else. Please don't stop providing them!”

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Posted 1 month ago

Hi Nicola, Thank you for the kind words. We’re glad the lampshades arrived quickly and that they give a warm glow you love, and that you’re enjoying them as part of your collection. Kind regards, Em

Posted 1 month ago

“Great range. I had some questions and they were answered very speedily. I then ordered the wrong thing by mistake and it was sorted out very quickly and easily.”

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Posted 1 month ago

Hi Helen, Thank you for the kind words. We’re glad the range met your needs, your questions were answered quickly, and the mix-up with the item was sorted out quickly and easily. Kind regards, Em

Posted 1 month ago

“Beautiful lamp and shade and very fast delivery. We ordered online but also visited the shop which was nice and huge selection”

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Posted 1 month ago

Hi Oliver, Thank you for the lovely feedback. We’re glad you’re happy with the lamp, shade, fast delivery, and that you enjoyed visiting the shop with its large selection. Kind regards, Em

Posted 1 month ago

“Prompt delivery service. I’m delighted with my two lampshades they have livened in my room enormously. Very good quality will certainly return to the website in future.”

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Posted 1 month ago

Hi Caroline, Thank you for the lovely feedback. We’re glad the lampshades have livened your room and that you’re happy with the quality. Please let us know if you need any help choosing another! Kind regards, Em

Posted 1 month ago

“Lovely design of tha lampa. Exactly what we needed! Speedy delivery. Everything pefect.”

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Posted 1 month ago

Hi Miguel, Thank you for the lovely feedback. We’re glad the design and speedy delivery met your expectations—great to hear everything is perfect. Kind regards, Em

Posted 1 month ago

“Perfect lighting. Perfect service.”

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Posted 1 month ago

Hi there, Thank you for the wonderful feedback. We’re delighted the lighting and service were perfect. Kind regards, Em

Posted 1 month ago

“Beautiful products and outstanding customer service - adore everything Pooky!”

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Posted 1 month ago

Hi Lucy, Thank you for the wonderful feedback. We’re thrilled you adore everything Pooky and that you’re happy with our customer service. Kind regards, Em

Posted 1 month ago

“We are very pleased with our quality mini rechargeable lamps. Received quickly and well packed to avoid damage. Thank you team.”

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Posted 1 month ago

Hi there, Thanks for the lovely feedback. We’re glad you’re very pleased with your mini rechargeable lamps and that they arrived quickly and well packed. Please let us know if you need help choosing another! Kind regards, Em

Posted 1 month ago

“Swiftly delivered. Beautiful. Good value.”

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Posted 1 month ago

Hi Kate, Thanks for the lovely feedback. We’re glad you found Pooky swift, beautiful, and good value. Kind regards, Em

Posted 1 month ago

“Recently bought the rechargeable pendant kit for a room where I didn’t want to drill holes and the kit is absolutely brilliant- easy to put up and it’s completely changed the space!”

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Posted 1 month ago

Hi Ross, Thanks for the lovely feedback. We’re glad the rechargeable pendant kit is easy to install and has changed your space. It looks great above your table! Kind regards, Em

Posted 1 month ago

“Such pretty lampshades, all beautifully made. Excellent service too.”

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Posted 2 months ago

Hi there, Thank you for the lovely review. We’re glad you’re happy with the lampshades and the service. Kind regards, Em

Posted 1 month ago

Pooky is rated 4.9 based on 31,585 reviews