Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,770 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pretty lampshades, thank you”

Helpful Report

Posted 1 month ago

Hi Emily, Thank you for your lovely feedback. We’re glad you find the lampshades really pretty. We hope to see you again soon. Kind regards, Em

Posted 3 weeks ago

“The most stunning addition to our home Beautifully made Love the remote Loads of compliments”

Helpful Report

Posted 1 month ago

Hi Andrea, Thank you for sharing your lovely experience. We’re thrilled you love the stunning addition, that it’s beautifully made, and that the remote is a hit. Great to hear you’ve had lots of compliments. We hope to see you again soon. Kind regards, Em

Posted 3 weeks ago

“I was introduced to the brand by my daughter who loves your products! This is my first buy from Pooky but it won’t be my last. The descriptions are spot on and the shades are well made and excellent value. A good shade can make or break a room so it’s important to have a good range to choose from.”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you so much for sharing your lovely experience. We’re thrilled to hear you and your daughter are enjoying Pooky and that you found the descriptions and shades to be spot on and well made. We’re glad you’ll be back for more, and we hope you find the perfect shades for many rooms to come. Kind regards, Em

Posted 3 weeks ago

“Went mad in the sale Just gorgeous lamps and shades . Such quality The flame lampshades turn a dull corner into a warm and inviting space. Rotate the lamp bases with my equally addicted daughter. In fact we talk a little too much about lighting !”

Helpful Report

Posted 1 month ago

Hi Jan, Thank you for sharing your lovely experience. We’re so glad you’re enjoying the lamps and shades, and that the flame lampshades have warmed up your corner. It sounds wonderful that you and your daughter are loving the lighting conversations too! Kind regards, Em

Posted 3 weeks ago

“I love pooky lighting.The quality is always amazing,and the look ..... my goodness is just wonderful. I like to change my lampshades with the seasons, which gives my room a hole new look, and at these prices (especialy the sale) I can do this. The service is first class so what more can I ask. Hooray for Pooky, many thanks.”

Helpful Report

Posted 1 month ago

Hi Bill, Thank you for your lovely review. We’re thrilled you love the lighting, the quality, and changing shades with the seasons. Kind regards, Em

Posted 3 weeks ago

“I love my new lamps, excellent quality and real statement pieces. I will always look at Pooky first when I’m looking for lighting.”

Helpful Report

Posted 1 month ago

Hi Briony, Thank you for sharing your lovely feedback. We’re thrilled you love your new lamps and that they’re real statement pieces. It means a lot that you’ll look to Pooky first for lighting. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 3 weeks ago

“Great quality lighting at reasonable prices”

Helpful Report

Posted 1 month ago

Hi James, Thank you for sharing your feedback. We’re glad you’re happy with the lighting and find the prices reasonable. Kind regards, Em

Posted 3 weeks ago

“Lovely lamp , dinky and fits well in a small garden room . Looking forward to darker evenings and switching on !”

Helpful Report

Posted 1 month ago

Hi Lorraine, Thank you for sharing your lovely feedback. We’re glad the lamp fits well in your small garden room and that you’re looking forward to darker evenings. Kind regards, Em

Posted 3 weeks ago

“I am delighted with my lamps and shades from Pooky, the choice is always amazing and I got the colour and style that I wanted, even better they were on sale, bonus.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for sharing your lovely experience. We’re thrilled you found the colour and style you wanted and that they were on sale—great to hear. We appreciate you taking the time to let us know. Kind regards, Em

Posted 4 weeks ago

“Delighted with my new small Stucco lamp and the shade I bought a few months ago for it.”

Helpful Report

Posted 1 month ago

Hi there, We're delighted to hear you’re happy with your small Stucco lamp and the shade you bought for it. It sounds like a great combination and hope to see you again soon! Kind regards, Oliver

Posted 1 month ago

“So pleased with my stylish new Pooky light; excellent quality, super conveninet as I bought the rechargeable table lamp so it creates a great amosphere without lots of fuss and electric leads and the need for nearby plug sockets.”

Helpful Report

Posted 1 month ago

Hi Derryn, Thank you for sharing your lovely experience. We’re really glad you’re happy with your stylish Pooky light and that the rechargeable table lamp is convenient for creating a great atmosphere without fuss or extra leads. Warm regards, Em

Posted 3 weeks ago

“Lovely bronze floor lamp. Very pleased.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for sharing your lovely experience. We’re thrilled you’re pleased with the bronze floor lamp. We hope to see you again soon. Kind regards, Em

Posted 3 weeks ago

“Great quality love my lights”

Helpful Report

Posted 1 month ago

Hi Denise, Thanks for sharing your feedback—delighted to hear you’re happy with the quality and love the lights! Kind regards, Em

Posted 3 weeks ago

“Absolutely beautiful, high quality lamps - so many compliments and very carefully packaged with lightening fast delivery. Thank you very much 💖”

Helpful Report

Posted 1 month ago

Hi TESSA, Thank you for your wonderful review. We’re thrilled you love the lamps and that they arrived well packaged and with speedy delivery. It means a lot to us. We appreciate you taking the time to share your experience. Kind regards, Em

Posted 3 weeks ago

“Great products- excellent customer service”

Helpful Report

Posted 1 month ago

Hi Elio, Thank you for your kind words. We’re really glad you’re happy with the products and that you received excellent customer service. Kind regards, Em

Posted 3 weeks ago

“What can I say? I ordered a few lamps and shades from Pooky this last week and I have been absolutely thrilled with each and every one of them! The quality is excellent and the designs are exceptional. Not only being able to pick your own shade, and there are plenty to choose from, to match any of their fabulous bases, but to be able to see how your choices look before you buy means that each lamp is individual to you and to your own style requirements. Each item was very well packaged, delivery was fast and I was provided with updates which is very helpful. I wouldn't hesitate to recommend Pooky as my buying experience has been one of the best ever. Thank you Pooky, I'm in love!”

Helpful Report

Posted 1 month ago

Hi J, Thank you for sharing your lovely experience. We’re thrilled you’re happy with the lamps and shades, and that the ability to personalise and preview worked well for you. It’s great to hear they arrived safely with timely updates throughout. We appreciate you taking the time to write such kind words and hope to see you again soon. Kind regards, Em

Posted 3 weeks ago

“I have ordered a couple of rechargeable lamps and lampshades. Everything, minus a lampshade, was perfect. That was replaced by excellent customer service. Love the rechargeable lamps.”

Helpful Report

Posted 1 month ago

Hi Maria, Thank you for sharing your feedback. We’re delighted you love the rechargeable lamps and that our team could help with the lampshade issue. We appreciate you taking the time to write to us. Kind regards, Em

Posted 4 weeks ago

“Excellent customer service from Oliver and great products, would definitely recommend”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for sharing your kind words. We’re really glad to hear you had excellent service from Oliver and that you’re enjoying the products. We appreciate you taking the time to leave a review. Kind regards, Em

Posted 4 weeks ago

“Gorgeous lights”

Helpful Report

Posted 1 month ago

Hi Torie, Thank you for your lovely feedback. We’re happy you love your recent purchase and hope to see you again soon! Kind regards, Oliver

Posted 1 month ago

“Gorgeous as always and super fast delivery”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you for sharing your lovely feedback. We’re delighted to hear you think it’s gorgeous and that the delivery was super fast. We hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

Pooky is rated 4.9 based on 31,770 reviews