Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,770 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We order 5 of the Sway wall lamps and they are better than I thought they would be. Absolutely gorgeous, just what we were looking for. All of the lamps came perfectly boxed. I will be using Pooky again, when we need lighting.”

Helpful Report

Posted 1 month ago

Hi Victoria, Thanks so much for the lovely feedback. We’re really glad the Sway wall lamps exceeded your expectations and arrived perfectly boxed. We appreciate you choosing Pooky and look forward to helping again when you need lighting. Kind regards, Em

Posted 3 weeks ago

“the plastic piece with which to attach it to the wall did not come out of the lamp, making it impossible to hang”

Helpful Report

Posted 1 month ago

Hi there, I'm really sorry to hear the attachment piece didn’t come out of the lamp, making hanging impossible. This isn’t what we want for you. If you’d like us to look into this, please reply with your order number and the best contact details, and include a photo of the issue. You can also email hello@pooky.com and we’ll assist further. Kind regards, Em

Posted 3 weeks ago

“Very service good and”

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Posted 1 month ago

Hi Steve, Thanks so much for the feedback. We’re glad you found the service good. Kind regards, Em

Posted 3 weeks ago

“Perfectly pretty lighting with a slightly nostalgic feel . Love my lights !”

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Posted 1 month ago

Hi Aj, Thanks so much for the lovely feedback. We're really glad you love the lights and that they have a nostalgic feel. Kind regards, Em

Posted 3 weeks ago

“Beautiful Little Pair of Table Lamps Arrived within the stated time. Exceptionally professional packaging. Quality product with easy to follow instructions. Will definitely purchase from Pooky again.”

Helpful Report

Posted 1 month ago

Hi Rosemary, Thanks so much for the lovely feedback. We’re really glad you’re happy with the lamps, packaging, and the easy-to-follow instructions—and that you’ll be shopping with Pooky again. Kind regards, Em

Posted 3 weeks ago

“My light fitting is lovely, very pleased with the wide selection on the site.”

Helpful Report

Posted 1 month ago

Hi Jo, Thanks so much for the lovely feedback. We’re really glad you’re pleased with the light fitting and the wide selection on the site. Kind regards, Em

Posted 3 weeks ago

“I have bought a few Lamps and Shades and have been very impressed with them. Some are in my Living and Bedroom. The quality is excellent, both the packaging and Delivery are great.”

Helpful Report

Posted 1 month ago

Hi Linda, Thanks so much for the lovely feedback. We’re really glad you’re impressed with the quality of the lamps and shades, and that packaging and delivery met your expectations. Kind regards, Em

Posted 3 weeks ago

“Beautiful product, wonderfully packaged and efficient delivery. Yet to be disappointed by Pooky. Not the cheapest in terms of lighting, but very made products with unique designs”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for the lovely feedback. We’re really glad you think the product is beautiful, with great packaging and efficient delivery, and that you appreciate the unique designs. Kind regards, Em

Posted 3 weeks ago

“Beautiful marble lamp and quality shade”

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Posted 1 month ago

Hi Eileen, Thanks so much for the lovely feedback. We’re really glad you think the marble lamp is beautiful and the shade is of good quality. Kind regards, Em

Posted 3 weeks ago

“I ordered two lamps and 4 shades, all arrived in great condition and great care was taken in packaging the items. I live in the ROI so there was a customs charge but worth it for the range of colours, patterns and designs available to choose from.”

Helpful Report

Posted 1 month ago

Hi Grainne, Thanks so much for the lovely feedback. We’re really glad to hear the lamps and shades arrived in great condition and that you appreciated the packaging. Kind regards, Em

Posted 3 weeks ago

“Delighted to receive my beautiful rechargeable lamp. Arrived safely from the UK to Ireland in one piece thanks to the great packaging. Need to find a good home for the lamp to enhance its beauty - it’s a stunner!”

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Posted 1 month ago

Hi Deirdre, Thanks so much for the lovely feedback. We’re thrilled the lamp arrived safely and that you find it beautiful—what a stunner! Kind regards, Em

Posted 3 weeks ago

“Great quality, beautiful designs and very well packaged!! 😊”

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Posted 1 month ago

Hi Anne, Thanks so much for the lovely feedback about Pooky. We’re glad you like the quality, designs and packaging. Kind regards, Em

Posted 3 weeks ago

“Lamp is fabulous- but had it delivered to Ireland and the customer charges makes it a very very expensive lamp”

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Posted 1 month ago

Hi Linda, Thanks for the lovely feedback about the lamp. We’re sorry the delivery to Ireland and the charges made it more expensive. Kind regards, Em

Posted 3 weeks ago

“I’ve purchased two lamps from pooky now and I absolutely love both of them, one I have at the top of my stairs where there is no plug socket and it’s perfect for this area, the other on my mantel and it creates such a cosy atmosphere and always receiving compliments for them both from guests. Love they come with remotes especially for the stair lamp it’s so convenient. Amazing quality and well worth the money. 100% ordering again for other rooms.”

Helpful Report

Posted 1 month ago

Hi Danny, So happy to hear you love both lamps and that they fit perfectly in your stairs and mantel areas. It’s lovely that they’ve become a cosy feature and that guests notice them. Kind regards, Em

Posted 3 weeks ago

“Beautiful lamp, this is my 3rd Pooky purchase. The only issue with Pooky is the amazing choices available and trying to limit myself to the one purchase! Highly recommend Pooky for style and quality.”

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Posted 1 month ago

Hi there, So glad you love the lamp and that you keep coming back for our Pooky pieces. We appreciate your kind words about style and quality. Kind regards, Em

Posted 3 weeks ago

“Great selection. Designs a bit different. Excellent quality.”

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Posted 1 month ago

Hi there, Thanks for your kind words. We’re glad you like the selection and that you find the designs a bit different and the quality excellent. Kind regards, Em

Posted 3 weeks ago

“A beautiful marbled paper lampshade. Very good quality. Easy to get correct size with all dimensions etc provided on line. A perfect topping for a little ballerina!”

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Posted 1 month ago

Hi Hannah, Thank you for your lovely review. We’re thrilled you’re happy with the marbled paper lampshade, its quality, and the online dimensions. It’s wonderful to see it complements your ballerina Lamp; it looks fab! Kind regards, Em

Posted 3 weeks ago

“I love my little Jodie rechargeable lamp! It's gorgeous and easy to use - it'll look great on my kitchen table in Autumn/Winter. Very well packed for delivery too.”

Helpful Report

Posted 1 month ago

Hi Sylvia, Thank you so much for your lovely words. We’re thrilled you’re enjoying your Jodie rechargeable lamp and that it suits your kitchen table set for Autumn/Winter. Great to hear it arrived well packed, too. Warm regards, Em

Posted 3 weeks ago

“Very pleased with both the look and the quality of shade and lampbase. They will look great in the autumn/winter months but they're mighty fine even in the daylight!”

Helpful Report

Posted 1 month ago

Hi Neil, Thanks so much for your kind words. We’re thrilled you’re pleased with the look and quality of the shade and lampbase—and that they’ll suit both autumn/winter and daylight. Kind regards, Em

Posted 3 weeks ago

“Happy with the price and item but delivery took ages!”

Helpful Report

Posted 1 month ago

Hi Kerstin, Thanks for your feedback. We’re glad you’re happy with the price and item, and sorry that delivery took a while. If you’d like us to look into it further, please contact support on hello@pooky.com Kindest regards, Em

Posted 3 weeks ago

Pooky is rated 4.9 based on 31,770 reviews