Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,773 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lamp bases and shades that I have just received are of excellent quality and very stylish. Perfect for my new bedside tables. Super service too.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your kind words. We’re delighted you’re happy with the lamp bases and shades and that the quality is up to the Pooky standard we aim to achieve! We’re glad the service was all positive and hope to see you again soon. Kind regards, Oliver

Posted 1 month ago

“Very impressed with Pooky! Had problems viewing my order but all was quickly remedied and two lamp bases duly arrived - very impressed with quality and service”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for sharing your experience. We’re delighted to hear you were impressed with the quality and the service, and that the viewing issue was quickly remedied. We appreciate you taking the time to let us know. Kind regards, Em

Posted 4 weeks ago

“I purchased the lampshade (my third one) on the Pooky website. Love the fabrics and stylish designs - great quality and super customer service. The website has helpful advice on how to select the right size which really helps when buying online. The mirrors look good too…….”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you for sharing your lovely feedback. We’re really glad you love the fabrics, designs, and quality, and that our customer service met your expectations. It’s great to hear the sizing guidance on the site was helpful for online buying, and we’re happy the mirrors look good too. We appreciate your continued support and hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

“First saw Pooky lights in Red Brick Mill. Love them… and lucky enough to bag two in their recent sale. Lovely quality and a quirky, colourful addition to our bedroom.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your lovely experience. We’re thrilled you love the Pooky lights and that they bring a quirky, colourful touch to your bedroom. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 4 weeks ago

“Beautiful quality table lamp bases.”

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Posted 1 month ago

Hi Jackie, Thank you for your kind words. We’re glad you love the quality of the table lamp bases. Best wishes, Em

Posted 4 weeks ago

“Just bought a beautiful lampshade reduced - it's lovely.. Plenty of clear communication from Pooky and arrived in good time as expected.”

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Posted 1 month ago

Hi Susan, Thank you for sharing your lovely experience. We’re glad the lampshade is beautiful and that our communication and delivery met your expectations. We hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

“Gorgeous lillee lamp stand in fabulous lime green .. a real statement and already admired,. And I added a fuchsia silk lampshade which looks gorgeous! I have a few pooky lamps a d they are all so different but excellent quality and fun and a bit funky!”

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Posted 1 month ago

Hi Jenny, Thank you for sharing your lovely feedback. We’re thrilled you love the lillee lamp stand in lime green and that the fuchsia silk lampshade looks gorgeous. It’s wonderful to hear you have several Pooky lamps with such variety and quality and a bit of funk! Kind regards, Em

Posted 4 weeks ago

“I have six lamp shades and two bases from Pooky. All excellent quality. I'm very pleased with my recent pair of lampshades bought in the sale, amazing value!”

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Posted 1 month ago

Hi Sylvia, Thank you for sharing your lovely feedback. We’re thrilled you’re pleased with the quality and value of your sale lampshades. We hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

“The items I ordered arrived promptly and are beautiful and great quality.”

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Posted 1 month ago

Hi Olivia, Thank you for sharing your lovely feedback. We’re really glad to hear the items arrived promptly and that you’re happy with their beauty and quality. We appreciate you taking the time to write this. Kind regards, Emily

Posted 4 weeks ago

“Beautiful lighting This is my fifth order and it will not be the last 😌”

Helpful Report

Posted 1 month ago

Hi Gillian, Thank you for sharing your lovely feedback. We’re thrilled you love the lighting and that you’ve enjoyed five orders with us—that means a lot! We’re excited to be a part of your space again in the future. Kind regards, Em

Posted 4 weeks ago

“Wall lights arrived safely boxed and all intact. Quick efficient delivery by DPD. They were purchased in the sale so good value but not sure I would have wanted to pay £95 as they are lightweight and the 'bronze' quite tinny. Had to put two extra holes in wall to secure shade and it would be better if the shade had been attached to the fitting.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience. We’re glad the delivery was smooth and the boxes arrived intact. It’s helpful to know that the shade feels lighter than expected and that the bronze finish appears tinny. We’ve noted your comments about the shade attachment and the extra holes and hope you have a better experience with us in the future. Oliver

Posted 1 month ago

“Excellent wall lamp unit, I already had the shades. The quality is fabulous and I'm very impressed. I made a purchase in the sale but would willingly pay full price having experienced the customer service and quality of the product. Very well packed and prompt to despatch.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your fabulous review. We’re thrilled you love the wall lamp unit, the quality, and our service. It’s also great to hear it was well packed and dispatched promptly. Kind regards, Em

Posted 4 weeks ago

“Beautifully made, well packed. I have bought a number of Pooky shades over the years, they last well if looked after and the quality is consistently good.”

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Posted 1 month ago

Hi Ruth, Thank you for sharing your lovely experience. We’re thrilled you find the shades beautifully made, well packed, and lasting well over the years. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 4 weeks ago

“Excellent quality, amazing designs. I’ve wanted a Pooky lamp and shade for ages, and I’m not disappointed, in fact it is better than I thought it would be. The rechargeable fixing is very well made, and the charge lasts a long time. I will be recommending to my family.”

Helpful Report

Posted 1 month ago

Hi Ruth, Thank you for sharing your lovely feedback. We’re thrilled to hear you’re so happy with the lamp and shade, and that the rechargeable fixing exceeded your expectations. It means a lot that you’d recommend us to your family. We hope you enjoy it for a long time. Kind regards, Em

Posted 4 weeks ago

“Good customer relations easy and plentiful deal with any returns are done without fuss although dpd let them down . But the lights are great thank you”

Helpful Report

Posted 1 month ago

“Delighted with my lamps. Excellent quality at a reasonable price. If you’re looking for something a little different Pooky is the place to go. I have already told many of my friends about the website.”

Helpful Report

Posted 1 month ago

Hi Helena, Thank you for sharing your lovely feedback. We’re thrilled you’re delighted with the lamps and that you find the quality great value. It means a lot that you’re recommending Pooky to friends. Kind regards, Em

Posted 4 weeks ago

“Absolutely love Pooky lamps and shades - colourful and different and really well made. It’s becoming quite a collection!”

Helpful Report

Posted 1 month ago

Hi Trudy, Thank you for sharing your lovely feedback. We’re thrilled you’re enjoying Pooky lamps and shades, and that you’re building such a colourful collection! Kind regards, Em

Posted 4 weeks ago

“Lovely lampshades and in the sale”

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Posted 1 month ago

Hi Julia, We’re so glad you love the lampshades and that you found them in the sale. Thanks for sharing your feedback. Kind regards, Em

Posted 4 weeks ago

“Our house is for sale as we are hoping to down-size and I promised myself no more things for the house and then there was the Pooky sale ...... three lamp bases and seven lampshades later .... they are all so beautiful, I just couldn't resist.”

Helpful Report

Posted 1 month ago

Hi Jenny, Thank you for sharing your lovely experience. It sounds like you picked up some gorgeous pieces you just couldn’t resist—glad they’ve brought a bit of delight to your home. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 4 weeks ago

“I’m a huge fan of Pooky. In addition to gorgeous, sometimes quirky products, the customer service is fantastic. I adore my new table lamps and deeply appreciate the prompt customer service that addressed the issues I had.”

Helpful Report

Posted 1 month ago

Hi Tomas, Thank you for your lovely review. We’re thrilled you’re a fan of Pooky and that you adore your new table lamps and appreciate the prompt customer service. We hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

Pooky is rated 4.9 based on 31,773 reviews