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Pooky Reviews

4.9 Rating 31,695 Reviews
98 %
of reviewers recommend Pooky
4.9
Based on 31,695 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Excellent company to deal with. Will be buying lots more. Very happy
Read Pooky Reviews
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Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 21st August 2026
Sarah C
Pooky 5 star review on 19th August 2026
Amanda P
Pooky 5 star review on 19th August 2026
Faye J
Pooky 5 star review on 18th August 2026
Zoe R
Pooky 5 star review on 14th August 2026
Mrs S P
Pooky 5 star review on 14th August 2026
Mrs S P
Pooky 5 star review on 13th August 2026
George W
5960
Anonymous
Anonymous  // 01/01/2019
Really pleased with our Pooky table lamps love the remote control nice touch. They have a warm glow In our bedroom.
Pooky 5 star review on 5th August 2025
Helpful Report
Posted 1 year ago
Hi Liz, Thank you so much for your lovely review! We’re thrilled to hear that you're enjoying your Pooky table lamps and the warm glow they bring to your bedroom. The remote control is indeed a nice touch for added convenience. Your satisfaction means the world to us! Warm regards, Em
Posted 11 months ago
I ordered new wall lights for my lounge - they arrived in perfect condition, really well boxed up. Easy to fit and they look amazing - better than I thought they would - I love them. Now I’ just need the matching table lamps !
Helpful Report
Posted 1 year ago
Hi Gill, Thank you so much for the fantastic review! We’re thrilled to hear that your new wall lights arrived in perfect condition and exceeded your expectations. It’s always wonderful to know our products enhance your home beautifully. We can’t wait for you to find those matching table lamps! Warm wishes, Em
Posted 11 months ago
Wonderful speedy service. Beautiful, wonderful product offer. Would not go anywhere else. Thank you Pooky
Helpful Report
Posted 1 year ago
Hi Hilary, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our speedy service and found our products beautiful. It's fantastic to know that you consider us your go-to for home decor. Your support means a lot to us! Warm wishes, Em
Posted 11 months ago
Great array of lighting. We are so pleased with our two table lamps, they complete our look in the garden room. Style, choices, quality excellent. Fast delivery and communication very good.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your amazing review! We’re delighted to hear that our table lamps have completed the look of your garden room. It’s wonderful to know you appreciate our style, choices, and quality, as well as the fast delivery and communication. Your satisfaction is our priority! Warm regards, Em
Posted 11 months ago
Extremely pleased with my recent purchase of a slim picture light, looks sleek and modern and good quality, delivered quickly and well packaged. Would recommend Pooky.
Helpful Report
Posted 1 year ago
Hi Tanya, Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying your picture light and found it sleek and modern. Your feedback on our quick delivery and packaging is greatly appreciated! Warm regards, Em
Posted 11 months ago
Beautiful lampshade. Ease of ordering. Prompt delivery. Ordered Thursday arrived Saturday.Overall outstanding.
Helpful Report
Posted 1 year ago
Hi Diane, Thank you for your fantastic review! We're so pleased that you found the lampshade beautiful and appreciated the ease of ordering and prompt delivery. Your support truly brightens our day! Warm regards, Em
Posted 11 months ago
Bryony, who helped me, was fantastic. Your service is a role model to every company out there!
Helpful Report
Posted 1 year ago
Hi Claire, Thank you so much for your wonderful review! We're thrilled to hear that Bryony made such a positive impact during your experience. We always strive to set a high standard for service, and your kind words mean the world to us. Warm regards, Em
Posted 11 months ago
Beautiful lamp and I am very pleased with quality and style
Helpful Report
Posted 1 year ago
Hi Rosemary, Thank you for your lovely review! We’re delighted to hear that you’re pleased with the quality and style of your lamp. It means so much to us that you’re enjoying it! Warm regards, Em
Posted 11 months ago
great service from the team at Batley and prompt delivery service Beautiful products
Helpful Report
Posted 1 year ago
Hi Tracy, Thank you for your amazing feedback! We're so delighted to hear that you experienced great service from our Batley team and enjoyed prompt delivery. It's wonderful to know you're loving our beautiful products! Your support really means a lot to us. Warm wishes, Em
Posted 11 months ago
Excellent service, prompt delivery and super quality lampshade. Thanx.
Helpful Report
Posted 1 year ago
Hi Susan, Thank you for your amazing review! We’re so pleased to hear that you found our service excellent and experienced prompt delivery. It’s wonderful to know you’re happy with your lampshade quality too. Your support means everything to us! Warm wishes, Em
Posted 11 months ago
I love my amber Isabella lamp, it feels pleasingly chunky and such a lovely tactile thing. Charging it up was easy enough and now, it looks beautiful all around the dining room. I also like turning it on and off with the remote, zapping it as if with a light sabre!!
Helpful Report
Posted 1 year ago
Hi Diana, Thank you for your wonderful review! We're so thrilled to hear that you love your amber Isabella lamp and that it's bringing such charm to your dining room. It sounds like you’re having a blast with the remote too—what a fun way to light up your space! Warm wishes, Em
Posted 11 months ago
Great quality and design. Fast delivery.
Helpful Report
Posted 1 year ago
Hi Kate, Thank you for your fantastic review! We're so glad to hear that you're pleased with the quality and design, and that delivery was fast for you. Your satisfaction truly means the world to us. Warm wishes, Em
Posted 11 months ago
I couldn’t be more delighted with our new lamp. I wasn’t expecting the brass remote cover which is such a lovely touch and adds to the aesthetic. Even the packaging is stylish.
Helpful Report
Posted 1 year ago
Hi Jane, Thank you so much for your delightful review! We’re thrilled that you're enjoying your new lamp and that the brass remote cover was a lovely surprise for you. Warm wishes, Em
Posted 1 year ago
i love my Pooky lampshade and picture lights. Elegant design and excellent service with delivery within a few days of my online order.
Pooky 5 star review on 29th July 2025
Helpful Report
Posted 1 year ago
Hi Joanna, Thank you so much for your wonderful review! We're delighted to hear that you love your Pooky lampshade and picture lights. It’s fantastic to know that you appreciate the elegant design and our service. Your satisfaction is our top priority, and we’re thrilled that your items arrived quickly. Warm wishes, Em
Posted 1 year ago
Gorgeous lamp and shade! Just love the colour and great quality. Looks great on hall landing & soft lighting. Will definitely be buying more!
Helpful Report
Posted 1 year ago
Hi Jodie, Thank you so much for your lovely review! We're thrilled to hear that you adore the colour and quality of your lamp and shade. It’s wonderful to know it adds that perfect touch to your hall landing with its soft lighting. We can't wait to welcome you back for more! Warm wishes, Em
Posted 1 year ago
Couldnt be happier with the lights - so well made. Surprised at the level of detail, even for the remote that comes with them. Wouldnt hesitate to purchase more lighting if/when I need it. Thank you Pooky
Helpful Report
Posted 1 year ago
Hi Dianne, Thank you for your amazing review! We’re so glad to hear that you're happy with the quality and detail of the lights, especially the remote. It's great to know that you're considering more lighting in the future. Your support means so much to us! Warm wishes, Em
Posted 1 year ago
Beautiful and high quality shade, super soft too. Gold and slim remote control with various settings, really lovely stand
Helpful Report
Posted 1 year ago
Hi there, Thank you for your fantastic review! We’re thrilled to hear that you’re loving the quality of your shade. It’s great to know that the remote control and stand have caught your eye as well! Your satisfaction truly means the world to us. Warm wishes, Em
Posted 1 year ago
Really good quality item and looks really good. Really quick delivery and updated all the time during delivery.
Helpful Report
Posted 1 year ago
Hi Peter, Thank you for your wonderful review! We’re delighted to hear that you love your item, and that the delivery experience was so smooth. Your satisfaction means a lot to us! Warm wishes, Em
Posted 1 year ago
I saw these in a shop in Oakham and loved the simplicity and style. I remembered them when it was time to buy a silver wedding present and I sent for one online. The recipients were absolutely delighted in fact they’ve taken it on a camping trip! Now I need one for myself.
Helpful Report
Posted 1 year ago
Hi Jane, Thank you so much for your lovely review! We’re overjoyed to hear that you found the perfect gift and that the recipients loved it enough to take it on a camping trip! It sounds like you need to treat yourself to one now—which we think is a great idea! Warm wishes, Em
Posted 1 year ago
Beautiful products from a very easy to use website. Always high quality.
Helpful Report
Posted 1 year ago
Hi Patricia, Thank you for your wonderful review! We’re so pleased to hear that you find our products beautiful and our website easy to use. Quality is our priority, and it makes us happy to know you appreciate it! Warm wishes, Em
Posted 1 year ago
Pooky is rated 4.9 based on 31,695 reviews