Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,960 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 16th December 2025

Juliette H

Pooky 5 star review on 15th December 2025

Christine S

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, well packaged, quick delivery, and looks great! What more could you want?”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 1 year ago

“Excellent service as always Our rechargeable lamp looks lovely really pleased with the quality and look”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“Delighted by my new Pooky bedside lights. A small element was missing from the initial order but the person I spoke to on the phone was extremely helpful and the missing piece arrived by post in a couple of days.”

Helpful Report

Posted 1 year ago

Delighted to hear you were happy with the service provided, and that the team have solved this issue for you. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“We saw these at the Victoria hotel in Robin Hoods bay, we was sat in the bar after a lovely meal at the hotel and we loved them. They are real quality lamps. So we had to buy 2 the same.”

Pooky 5 star review on 10th October 2024

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best wishes, Emmy

Posted 1 year ago

“A bit disappointed with the lights as they are not as warm and glowy-looking as on the website. Also our electrician didn't find them easy to put up.”

Helpful Report

Posted 1 year ago

Hi Francesca, Thank you for getting in touch with your feedback, and we are sorry to hear that you are disappointed. I can't see that you have contacted us about this issue previously, so if you could provide some more details that would be helpful. If you are able to, please can you send over some photos of the issue and some more information about what the electrician struggled with to hello@pooky.com? Then our customer service team can look into this further for you. We value your feedback, and this will help us to improve going forwards. Best wishes, Emmy

Posted 1 year ago

“I really love my lampshade, I found customer services really helpful as well as I initially bought the wrong size. It was really simple to fix.”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 1 year ago

“Very happy with my lampshade to go with the pooky touch lamp”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 1 year ago

“Genius little usb lamp. So versatile and great quality and looks! Very fast delivery. Thanks so much.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best Wishes, Emmy

Posted 1 year ago

“Stunning - elegant - well made - such good value for money.”

Helpful Report

Posted 1 year ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Kind regards, Emmy

Posted 1 year ago

“Love Pooky ❤️ Quality products, helpful customer service and, quick despatch! Thank you Pooky 😊”

Helpful Report

Posted 1 year ago

We are delighted to hear you were happy with our products and the service provided. It is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 1 year ago

“Excellent service. Beautiful lamp shade, fits perfectly, adding colour as well as perfect design to our sitting room. Thank you”

Helpful Report

Posted 1 year ago

“Not yet in situ as waiting for bathroom to be refurbished”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Lovely, great quality light and was surprised it was on sale. Quick delivery, and packed very well!”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 1 year ago

“Rapid delivery lovely shade fab quality and just what I wanted”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Absolutely love my lamp. It is brilliant. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“I ordered your chrome heavy duty chain supported pendant light fitting. Delivery was prompt and the product is excellent and looks great. Thank you F B Smith 5/10/24”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“We have bought a few lamps and lights from spooky and love them all! Great quality for the price.”

Helpful Report

Posted 1 year ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 1 year ago

“Beautiful lamp, great quality. Very efficient quick delivery. Would definately order again.”

Helpful Report

Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

“Quality,elegant and classy !”

Helpful Report

Posted 1 year ago

Such a lovely lamp and shade combination! We are very pleased to hear that you are happy. Thank you for letting us know, it is much appreciated! Best Wishes, Emmy

Posted 1 year ago

“I love my small rechargeable Rattle lamp, so useful to be able to move it around easily if I wish, even take it out into the garden if we're eating outside. It looks beautiful too and gives a warm, cosy light. I hope to buy another one soon.”

Helpful Report

Posted 1 year ago

Thank you for letting us know that you are happy with your Pooky purchase. We love the versatility of our rechargeable lamps, and we are glad that you think the same! Best Wishes, Emmy

Posted 1 year ago

Pooky is rated 4.9 based on 30,960 reviews