Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,956 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two daisy table lamps with 20cm empire shade in blush Tuffley gathered cotton. Easy to order, arrived within a few days and look fabulous on bedside tables in our bedroom.”

Helpful Report

Posted 2 months ago

Hello Juliet, Thank you for your wonderful review! We are thrilled to hear that you are delighted with your new lamps and lamp shades. The Blush Tuffley is a great choice with the Daisy table lamp! Great to hear that the process went smoothly for you. Thank you for your support. Kind regards, Ella.

Posted 1 month ago

“I love pooky and have a fair amount of lamps and shades from you. Service is great and the lamps and shades make you want to have a bigger house so you can buy more lamps. Never been disappointed with anything I’ve bought”

Helpful Report

Posted 2 months ago

Hello Pauline, Thank you so much for your lovely review – it really made us smile! We're absolutely delighted to hear you're such a fan of Pooky and that our lamps and shades have found a happy home with you. Wanting a bigger house just to fit more lamps might be the best compliment we’ve ever had! We're so grateful for your continued support. Kind regards, Ella.

Posted 1 month ago

“Lovely looking rechargeable lamps but the bulbs are so dim even at the highest level we can’t use them for reading.”

Helpful Report

Posted 2 months ago

Hello June, Thank you for your feedback, and we're really glad to hear you love the look of the rechargeable lamps. We're sorry to hear that the brightness isn't quite meeting your needs for reading. Please don’t hesitate to get in touch with our customer service team – we’re here to help you get the best out of your lamps! hello@pooky.com Kind regards, Ella.

Posted 1 month ago

“Good quality lighting, well packaged and reliable.”

Helpful Report

Posted 2 months ago

Hello Es, Thank you for your 5 star review. We're thrilled to hear you have had an excellent experience when buying with us. Thank you for being a Pooky supporter! Kind regards, Ella.

Posted 1 month ago

“Pooky has a super range of lighting! I love the quality and the styles. The fabrics used for the lampshades are beautiful! The recent addition of so many rechargeable lights is a game changer. They are brilliant! Delivery is quick and customer service is excellent making the whole experience top notch! Thanks Pooky!”

Helpful Report

Posted 2 months ago

Hello Camilla, Thank you so much for your lovely review! We're thrilled to hear you're enjoying the range — especially the lampshade fabrics and the new rechargeable designs. It's great to know they've made a difference and that the whole experience, from delivery to customer service, felt seamless. We really appreciate your kind words and support — thank you for being a part of the Pooky community! Kind regards, Ella.

Posted 2 months ago

“We ordered the rechargeable Pooky lamp with the marshmallow scalloped shade and it has genuinely lifted our whole room. It looks chic without trying too hard and is super practical. We love it so much we’re already planning to buy more – my husband was even browsing the Pooky website this morning to finally pick the lamps for our cabinet. Safe to say: very happy with this purchase.”

Helpful Report

Posted 2 months ago

Hello Iotje, Thank you so much for your lovely review — we’re delighted to hear the lamp has made such a positive impact in your room! We especially love that your husband’s already back on the website — sounds like the start of a proper Pooky collection! Thanks again for your support — we really appreciate it. Kindest regards, Ella.

Posted 2 months ago

“I bought two fabulous lampshades to be used on a pair of bedside lamps as part of a new bedroom design. Both shades came well packaged and are I think you will agree beautiful. I also ordered new plug sockets and a light switch all in brass. Although not yet fitted I have had a sneaky look and they have just the right level of metallic warmth and lustre. Great job Pooky, I can’t wait to place my next order.”

Pooky 5 star review on 13th October 2025

Helpful Report

Posted 2 months ago

Hello John, Thank you so much for your kind words! We're thrilled to hear you're pleased with the lampshades and that they’ve become a part of your new bedroom design – they really are a beautiful choice. We're also glad the brass sockets and switch have the perfect warmth and finish you were looking for. Thanks again for your support and for shopping with Pooky! Kind regards, Ella.

Posted 1 month ago

“Beautiful pattern that looks so lovey when lit. Package really well and quick delivery”

Helpful Report

Posted 2 months ago

Hello, Thank you for your review and sharing this lovely image. Our Matthew Williamson shade looks to fit your lamp and aesthetic just perfect - great choice! Thank you again for choosing Pooky. Best wishes, Ella.

Posted 2 months ago

“Beautiful lamp! And such speedy delivery.”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your 5 star review! We're pleased to hear that you love your new lamp and that you received it quickly. Enjoy! Kind regards, Ella.

Posted 2 months ago

“Excellent products that look fantastic in our home.”

Helpful Report

Posted 2 months ago

Hello Fred, Thank you for your great review. We're thrilled to hear you love our products and that they are complimenting your home. Enjoy! Kind regards, Ella.

Posted 2 months ago

“Absolutely love the larger Trafalgar lamps. I've been "looking after" my sister's for a few years now and she wanted them back. Couldn't be without them so had to buy a couple of my own. Absolutely stunning lamp, beautifully made. Delivery was super quick too. Thanks Pooky!”

Helpful Report

Posted 2 months ago

Hello Tim, Thank you for your excellent review! We're so glad to hear this — and what a brilliant story! It sounds like those Trafalgar lamps made quite the impression during their extended stay with you! We're delighted you now have a pair of your own to enjoy. Kind regards, Ella.

Posted 2 months ago

“This is my first purchase from Pooky . Fantastic customer service from the start . I was kept well informed as to when the lamp would arrive. Packaged in sturdy recyclable packaging. Everything arrived in great condition. The lamp has transformed a rather dark corner of the sitting room. It’s beautifully made . Ordered an extra Genesis cell which has proved really useful.”

Helpful Report

Posted 2 months ago

Hello Sally, Thank you so much for your kind review! We’re delighted to hear that everything—from the service to the packaging to the lamp itself—met your expectations. It’s wonderful to know the lamp has brightened up your space (literally!) and that the extra Genesis Cell is proving useful. We really appreciate you taking the time to share your experience. Thank you for choosing Pooky. Best wishes, Ella.

Posted 2 months ago

“Absolutely GORGEOUS product that does my new wallpaper proud!!!”

Helpful Report

Posted 2 months ago

Hello Alexia, Thank you for your 5 star review. Wow! What a statement wallpaper, it looks wonderful! Our Firefly wall light looks absolutely incredible against it. We're glad your order lived up to your expectations and we are thrilled with your excellent feedback. Kindest regards, Ella.

Posted 2 months ago

“Once it all adds up; the bulb/s, shade and stand you think - - this is pricey! Alas, the package arrives in quick time and as you unbox your new purchase, it becomes obvious why you spent that little bit extra. Our light is a wonderful addition to our breakfast table, and has added to the experience of sitting down to eat with ambience. The details and design are so thoughtful and well made, it's a delight to put it together and realise that bigger spend was well worth it!”

Helpful Report

Posted 2 months ago

Hello Allison, Thank you so much for your lovely review. We know our pieces are an investment, so it means a lot to hear that the quality and design made it feel worthwhile. We're especially glad the light has added something special to your breakfast table — that's exactly the kind of everyday joy we hope to bring! Kind regards, Ella.

Posted 2 months ago

“Love them!”

Helpful Report

Posted 2 months ago

Hello Tilly, Thank you for the 5 star review! We are thrilled to hear that you love your order! Your positive feedback means the world. Kindest regards, Ella.

Posted 2 months ago

“The picture light I purchased is of great quality and very easy to use. The light arrived very well packaged and secure great fast and smooth service. Have purchased from poly on other occasions and have been very happy with items And service.”

Helpful Report

Posted 2 months ago

Hello Richard, Thank you so much for your kind words and for being a returning customer – it truly means a lot to us! We're delighted to hear you're pleased with your picture light and that everything from the quality to the packaging and service hit the mark. It's always a joy to know our lights are finding happy homes, and we look forward to hopefully lighting up more spaces for you in the future! Warmest wishes, Ella.

Posted 2 months ago

“Beautiful lamp and shade delivered safely securely and quickly”

Helpful Report

Posted 2 months ago

Hello Sarah, Thank you for your 5 star review! The Katherine table lamp is one of our favourites, you made a great choice! We are thrilled to hear that your order arrived quickly and safely. Your feedback means the world to us. Best wishes, Ella.

Posted 2 months ago

“Second purchase from Pooky. A floor lamp which is absolutely beautiful and didn’t cost the earth.”

Helpful Report

Posted 2 months ago

Hello Rose, Thank you so much for your lovely review – and for coming back to Pooky for a second time! We're so happy to hear that you’re loving your new floor lamp. Beautiful design and great value is exactly what we aim for, so it’s wonderful to know we did just that. We hope it brings a warm glow to your home for years to come! Kind regards, Ella.

Posted 2 months ago

“I absolutely love my new Oisin table lamps. They go so well with some lampshades ( not Pooky) that I already have. Added bonus is the dark green cable flex max which matches well with my hall table. Beautifully made lamp base at a sensible price.”

Helpful Report

Posted 2 months ago

Hello Lesley, Thank you so much for your kind words! We're delighted to hear that you're loving your new Oisin table lamps — and how wonderful that they pair so perfectly with your existing shades. It’s always lovely to know our pieces are finding happy homes, and we truly appreciate you taking the time to share your thoughts. Wishing you many beautifully lit moments ahead! Best wishes, Ella.

Posted 2 months ago

“My two rechargeable Pooky lamps and shades have travelled with me all the way to Australia! I fell in love with the ones I saw whilst staying in England and just had to get some. Your range of styles is exceptional - especially the rechargeable lamps - we sadly don't have such an amazing selection Down Under, especially the rechargeable lamos, so PLEASE PLEASE do start selling and delivering to Australia. I need more Pooky lamps!”

Helpful Report

Posted 2 months ago

Hello Barbara, Thank you so much for your lovely review – we’re absolutely thrilled to hear that your Pooky lamps made the journey all the way to Australia with you! It means the world to us that you fell in love with them during your time in England. We're delighted you’re enjoying our rechargeable range – we agree, they’re a bit addictive! Thank you again for being part of the Pooky family – and who knows, maybe one day soon we'll be lighting up more homes Down Under! Kindest regards, Ella.

Posted 2 months ago

Pooky is rated 4.9 based on 30,956 reviews