Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,289 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, excellent service! I bought a lampshade then bought the Phileas rechargeable lamp (stayed charged up for a lot longer than I thought it would) and a lampshade and all are perfect and brighten up the spaces where they are. I'm now about to order another rechargeable lamp and shade. Timely delivery and well packed in cardboard boxes. My only problem is deciding what lampbase and shade to buy!”

Helpful Report

Posted 2 years ago

Hi Lindsay, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Beautiful lamp. Very happy with my purchase and quick delivery even though I purchased it on Black Friday.”

Helpful Report

Posted 2 years ago

Hi Matthew, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Love all the Pooky selection including pendant ceiling lights and lampshades. All very high quality. Fast delivery”

Pooky 5 star review on 5th December 2023

Helpful Report

Posted 2 years ago

Hi Jessica, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Well my mirror arrived the other day and I was blown away it is absolutely beautiful I thought it looked fabulous online but in reality it is so much more unique,, absolutely perfect for my bathroom.. I am very happy..”

Helpful Report

Posted 2 years ago

Hi Lisa, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Purchased the rechargeable light and am very happy with the product. Good quality and as described on the website. Nothing not to love about shopping with POOKY.”

Helpful Report

Posted 2 years ago

Karen, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I recently purchased a rechargeable lamp from you and I am really delighted with it.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely shade bought in sale, well packaged and arrived quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I love my Pooky lampshades! The quality is amazing and they really add some magic to any room 💕”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Very pleased with the customer service at Pooky. They answered my questions and dealt with a missing light fitting with great speed and care. The lights we purchased were of good quality and Pooky will be the first place I look for my next light fittings.”

Helpful Report

Posted 2 years ago

Hi Paul, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Emmy

Posted 2 years ago

“Well packaged , great quality”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Excellent service. Well-packed beautiful lampshades.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Really great shop where I get all my house hold lamps and lampshades. They have excellent customer service and recently helped me when I could not for the lamp together correctly”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Very happy with Pooky, quick delivery and sorting of a fault.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Enough choices for any fussy self made interior designer . Good communication and fast delivery. Quality of my William Morris lampshades is fantastic.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Really beautiful shades and great customer service. Thank you!”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I ordered wall lights, a portable light and a beautiful mirror! Quick delivery and fantastic quality, especially for the price. Super easy to install the wall lights.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Emmy

Posted 2 years ago

“The best - good communication, great product, great service - happy customer!”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“We are delighted with our new lamp for our motorhome as it’s battery operated and creates a great ambience while we are away travelling The ordering and delivery were all as expected with no hassle Simple and easy -thank you”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Love this tiny lamp. Feels & looks so well made & it’s great that it can be used without a cable. It has considerable weight for its size so it’s not going to get knocked over easily. Came with a plug for the cable too. Totally recommend.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Excellent quality, adore our new silk lampshade, matches our living room beautifully. Pooky's website is so easy to use and delivery was quick.”

Helpful Report

Posted 2 years ago

Hi Olivia, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,289 reviews