Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,461 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5918

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic and great customer service”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I made a large order and everything was above and beyond my expectations.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with our products and the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“We are absolutely delighted with pooky lamp shades and brass lamp stand. Great quality. Liked it so much have bought another. Thank you.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Pooky’s incredible range of lights remain unrivalled! Absolutely love the two Cooper wall fitted brass bedside lights we just bought which are wall mounted so don’t require any chasing.. Made even slicker with the stunning military green Stanlette pendant shades. They get so many comments. Very very happy customer..”

Helpful Report

Posted 2 years ago

Bella, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“What a fabulous company. After much searching to find the right pieces. Pooky was found. I am in love. You will not be disappointed.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“great options for lighting, with a great range of styles and prices. Received by order promptly.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Great service. Top quality products”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Absolutely delighted with my purchase….the combination of the lamp bas and the stunning shade is so beautiful……”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Absolutely beautiful light shades matches my farrow and ball paint and adds a zing to the room”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Very nice product with quick delivery! It looks great and we are very happy with the unique item which ties our bathroom together :)”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“We love Pooky lighting, we’ve now bought our 10th light from them. The quality, the service and the items themselves our outstanding. I wouldn’t buy lights from anywhere else now”

Helpful Report

Posted 2 years ago

Rebecca, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Great range of lights and excellent customer service as well.”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“We have bought several items from you and have been thrilled with them. They have all been if the highest quality and your service is exceptional.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchases, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Easy website, speedy delivery and lovely orange pleated lampshades to give a pop of colour to my sitting room.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Easy to order with helpful pictures on specifications. Lampshade arrived quickly and was securely packed. The lampshade is beautiful- outstanding quality and perfect for my antique lamp.”

Helpful Report

Posted 2 years ago

Hi Ally, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Really good website that is easy to follow. So much choice but the filter button really narrowed down what I was looking for.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fast delivery and my query to customer services was answered relatively quickly and in depth. Waiting for electricians to fit my chandelier, but it looks as depicted on the website and great quality”

Helpful Report

Posted 2 years ago

Hi Oonagh, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Haven't opened boxes yet as having work done. Very happy with swift delivery and service.”

Helpful Report

Posted 2 years ago

Margaret, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Really pleased with my lampshades. Great service and they arrived a lot quicker than I anticipated.”

Pooky 5 star review on 7th December 2023

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Pooky products purchased are high quality as well as beautiful and quirky. When I have received anything damaged customer services sort things out quickly with no fuss. Great company to do business with.”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,461 reviews