Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,749 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 11th September 2026

Anonymous

Pooky 5 star review on 9th September 2026

Izabela T

Pooky 5 star review on 8th September 2026

Alan G

Pooky 5 star review on 6th September 2026

Xin Z

5983

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new shade! Fast delivery and great service”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Items arrived damaged and missing a light bulb but staff swiftly remedied so very happy!”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to leave your feedback - we are so glad you are happy with the service you received and that we were able to resolve this efficiently for you! We look forward to your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Loved our four new wall lights. High quality and quick delivery! Need to buy some lampshades now!!”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We are so glad to now have you as a loyal Pooky customer - we look forward to see your next Pooky purchase! Best wishes, Chloe

Posted 2 years ago

“Another superb light from Pooky. Great quality. Prompt delivery. Purchase! You won’t regret it!!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback Pam! It is great to hear from our happy customers so thank you for making the time! Best wishes, Chloe

Posted 2 years ago

“Excellent products and service”

Helpful Report

Posted 2 years ago

Hi Catherine, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Chloe

Posted 2 years ago

“Marvellous company, easy to understand ordering process, great website. Swift delivery and goods well wrapped and protected. I shall be coming back and highly recommend pooky Thankyou”

Helpful Report

Posted 2 years ago

Ken, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Chloe

Posted 2 years ago

“Gorgeous light shades and prompt delivery - will definitely order from them again.”

Helpful Report

Posted 2 years ago

Hi Hannah, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Elegant timeless classic lighting to suit all interiors and decor tastes! At a price that is value for money! These lights will stand the test of time and still look wonderful in years to come!”

Helpful Report

Posted 2 years ago

Hi Magda, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Beautiful products and excellent service”

Helpful Report

Posted 2 years ago

Hi Charlene, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Finished off my front room to perfection”

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Posted 2 years ago

Hi Paul, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“I have bought 9 items from Pooky in the last two year and I have been delighted with all of them, design, function etc have all been excellent. Where Pooky really shone (ha!) was when one of my lights developed a fault, and they replaced it rapidly and without fuss. Highly recommended!”

Helpful Report

Posted 2 years ago

Hi Penelope, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“It’s very nice and simple. Just the way I like it.”

Helpful Report

Posted 2 years ago

Hi Nigel, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“As always delighted with Pooky products and overall amazing customer service thx you Cíara”

Helpful Report

Posted 2 years ago

Hi Ciara, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Wonderful service and products. Arrived very quickly.”

Helpful Report

Posted 2 years ago

Hi Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Brilliant cordless table lamps - in a kitchen which is the hub of the house and has to be practical with overhead lighting but moody for evening dining and all the sockets are in the wrong place, the cordless lamps bring softness and warmth. I'm starting a collection.”

Helpful Report

Posted 2 years ago

Hi Shelagh, Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Prompt delivery of lightbulbs. I was very relieved to find it solved the problem though I was also pleased to see Pooky’s two year fix or replace policy.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Always love ordering from Pooky!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Our order arrived quickly. We received great customer service and found our purchases to be good quality and good value for money.”

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Posted 2 years ago

Hi Caroline, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Lovely light really happy. A nice lamp for a side table!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“fantastic after-sales service - the product was faulty and they tried to resolve it as quickly as possible ultimately replacing faulty items”

Helpful Report

Posted 2 years ago

Hi Daniel, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

Pooky is rated 4.9 based on 31,749 reviews