Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,289 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Really pleased with my lamps”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! Best wishes, Poppy

Posted 2 years ago

“Lovely selection of bases, shades and accessories ranging from traditional to contemporary. Complete flexibility to mix and match shades and bases to get the perfect look for your room. Goods arrive on time and are carefully packaged.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“I absolutely love my new lamp. It is so quirky and fun. I feel like I live in Alice in Wonderland.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase I am sure it has made a great addition to your home! Best wishes, Poppy

Posted 2 years ago

“Beautiful table lamp!! 💕✨”

Helpful Report

Posted 2 years ago

Hi Nora, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“From the search to purchase to delivery, the process was delightful!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Fantastic lights!”

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Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“My new table lamp is the prettiest I’ve ever owned!”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Absolutely love my lights. Great quality. Excellent customer service when I had a query - responded very quickly and sorted my issue straight away.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is always a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“I ordered two very stylish shades for wall lights on either side of the cloakroom mirror. The lights had came with some cheap thin white drum shades but I needed to pick better shades to make the room soft and calm. After careful consideration a botanical fern print was chosen and the room is transformed.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“Lamp is as pictured and delivery was quick.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Delivery very quick and arrived on time. Sweetie Lamps - a Christmas present for my daughter and I know she will love them”

Helpful Report

Posted 2 years ago

Hi Pam, Such a lovely choice of lamp, and we are very pleased to hear that you are happy! Thank you for letting us know - it is much appreciated! Best Wishes, Emmy

Posted 2 years ago

“This was an easy purchase of lamp shades - it must be the seventh purchase from Pooky this year. As expected arrived on time as described and of great quality.”

Helpful Report

Posted 2 years ago

Hi Simon, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“Very good quality floor lamp in a cool retro style. No problems regarding delivery to Northern Ireland. Very pleased with my purchase.”

Helpful Report

Posted 2 years ago

Hi Pamela, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“This is my second purchase of Pooky lightening. I was so impressed with the quality of my lamp shade , I went ahead and ordered another 2 lamps with shades. I love the different designs and quirky lamp bases, and the rechargeable lamps are perfect to move from room to room. The order was quick to arrive, well packaged and had emails from the company keeping me informed of my order. I would definitely recommend Pooky for excellent, well made products.”

Helpful Report

Posted 2 years ago

Samantha, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Our second purchase of this stylish Frinky floor lamp. It makes for a perfectly lit,cosy reading corner”

Pooky 5 star review on 4th December 2023

Helpful Report

Posted 2 years ago

Hi Sylvie, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I RECENTLY PURCHASED A BEAUTIFUL MATTHEW WILLIAMSON SHADE IN PINK IKAT,IT WAS THE 35 CM SIZE TO GO WITH THE LARGER SHADE THAT I HAD PREVIOUSLY BOUGHT FOR MY TABLE LAMP I LOVE THE COLOUR COMBINATION,BEAUTIFUL SHADES OF PINKS AND TURQUOISE ,LOOKS FABULOUS CANT FAULT POOKY LIGHTING WITH THEIR INNOVATIVE STYLING AND COLOUR COMBINATIONS”

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Posted 2 years ago

Jenny, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Can not fault Pooky- both customer service and products are second to none. I am always thrilled with my purchase and on the occasions where I have needed further assistance, the customer advisors are quick to respond and could not be more helpful. 10/10 on every level.”

Helpful Report

Posted 2 years ago

We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Lovely lights, really good quality. They look fab!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 2 years ago

“First time I’ve ordered from this company and I was very impressed at how quickly my order arrived and how well packed it was . Would definitely be ordering again”

Helpful Report

Posted 2 years ago

Hi Caron, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Mara

Posted 2 years ago

“Quickly delivered and as described”

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Posted 2 years ago

Hi Anna, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,289 reviews