Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,293 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best - good communication, great product, great service - happy customer!”

Helpful Report

Posted 2 years ago

Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“We are delighted with our new lamp for our motorhome as it’s battery operated and creates a great ambience while we are away travelling The ordering and delivery were all as expected with no hassle Simple and easy -thank you”

Helpful Report

Posted 2 years ago

Thank you for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same! Best Wishes, Emmy

Posted 2 years ago

“Love this tiny lamp. Feels & looks so well made & it’s great that it can be used without a cable. It has considerable weight for its size so it’s not going to get knocked over easily. Came with a plug for the cable too. Totally recommend.”

Helpful Report

Posted 2 years ago

Thank you for letting us know you're happy with your new purchase, I am sure they have made a great addition to your home! Best Wishes, Emmy

Posted 2 years ago

“Excellent quality, adore our new silk lampshade, matches our living room beautifully. Pooky's website is so easy to use and delivery was quick.”

Pooky 5 star review on 5th December 2023

Helpful Report

Posted 2 years ago

Hi Olivia, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best Wishes, Emmy

Posted 2 years ago

“Love our lights from Pooky so much! They were delivered quickly and look beautiful, they have finished our hallway off perfectly! Great value for money too, look so much more expensive than they were.”

Helpful Report

Posted 2 years ago

Katie,, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“Really nice quality lamps- like the designs. Quick delivery.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I’m so impressed with Pooky and I will be purchasing again.”

Helpful Report

Posted 2 years ago

Thank you for letting us know that you are happy with your order. We look forward to see your next Pooky purchase! Best Wishes, Emmy

Posted 2 years ago

“Had to call to ask some questions and phone was answered really quickly. Once again great product and fair prices! Thanks Pooky!”

Helpful Report

Posted 2 years ago

Hi Sally, We are delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best Wishes, Emmy

Posted 2 years ago

“Absolutely beautiful! I've just treated myself to the Stellar pendant light , which I've had my eye on for a few years. I love the Pooky products, they are really classic but modern and exiting . I've ordered a couple of items in the last few years and been delighted with the quality of them . There's a long list of thingsvi would love to buy in future from this site . They are expensive because they are quality, and actually really good value for money as built to last.”

Helpful Report

Posted 2 years ago

Rowan, thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best Wishes, Emmy

Posted 2 years ago

“I love it. The shade casts a beautiful warm glow.”

Helpful Report

Posted 2 years ago

Hi Louise, Thanks for letting us know that you are pleased with your Pooky purchase, we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“The Matthew Williamson lampshade was delivered promptly and was well packaged using only recyclable materials. Communication throughout the delivery process was excellent.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best Wishes, Emmy

Posted 2 years ago

“I purchased various types of switch. Excellent quality products, easy to fit and look exactly as we were hoping they look.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase - we are very pleased you feel this way! Best wishes, Poppy

Posted 2 years ago

“Great quality light shades and gorgeous print! Always bang on trend, thanks pooky!”

Helpful Report

Posted 2 years ago

Hi Clare, Thank you so much for your review, we are so pleased you feel this way! Hope to see you again soon. Best wishes, Poppy

Posted 2 years ago

“quality products, excellent service, fast delivery!”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We're happy you're happy! Best wishes, Poppy

Posted 2 years ago

“Gorgeous lamps and great service, absolutely love everything I’ve bought and will be back for more!”

Helpful Report

Posted 2 years ago

Hi Georgia, Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Poppy

Posted 2 years ago

“Fast delivery and the lampshade is stunning”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best wishes, Poppy

Posted 2 years ago

“Love the lampshades, very easy to buy from and delivery was quick.”

Helpful Report

Posted 2 years ago

Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Poppy

Posted 2 years ago

“Purchase, two lamps and two shades. Excellent product, accurate description, they arrived beautifully wrapped, and promptly. Very pleased with the two lamps and shades, especially the shade colour, they look antique with a contemporary flair which is exactly what I was looking for. Thank you Pooky, they were not my first purchase and will not be my last!”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you so much for getting in touch with your feedback. We are so glad that you have enjoyed your Pooky experience. We are happy you are happy! We hope to see you again soon! Kind regards, Poppy

Posted 2 years ago

“Stunning designs that you just can’t find anywhere else.”

Helpful Report

Posted 2 years ago

Thank you so much for your review and we are so pleased you came back to us! We are so grateful for that and thrilled to keep being able to provide you with our products! Best wishes, Poppy

Posted 2 years ago

“Really lovely lamps and arrived super fast.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time. Best wishes, Poppy

Posted 2 years ago

Pooky is rated 4.9 based on 31,293 reviews