Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,771 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th September 2026

5988

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous as always and super fast delivery”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you for sharing your lovely feedback. We’re delighted to hear you think it’s gorgeous and that the delivery was super fast. We hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

“Really delighted with my new wall light, the green shade is excellent quality too. Everything was so well packaged . Instructions easy to follow . I intend to buy some lamps next time. Would highly recommend.”

Helpful Report

Posted 1 month ago

Hi Clare, Thank you for sharing your lovely feedback. We’re thrilled you’re delighted with the wall light, the green shade quality, and the packaging, and that the instructions were easy to follow. It’s great to hear you’re planning to buy more lamps and would recommend us. Kind regards, Em

Posted 4 weeks ago

“Very impressed with the quality of the products and the speed of delivery”

Helpful Report

Posted 1 month ago

Hi Sheila, Thank you for sharing your lovely feedback. We’re thrilled you’re impressed with the quality and the speed of delivery. Kind regards, Em

Posted 4 weeks ago

“Stunning collection of lighting. Something for everyone. Took a couple of goes to get the right lamps for my newly decorated bedroom. Free delivery and returns makes for exceptional service.”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you for sharing your lovely feedback. We’re thrilled you found the perfect lamps for your newly decorated bedroom and that you’re impressed with the delivery and returns process. We appreciate you taking the time to write about your experience. Kind regards, Em

Posted 4 weeks ago

“An excellent lamp I love it”

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Posted 1 month ago

Hi Susan, Thank you for sharing your lovely feedback. We're thrilled you love the lamp. Kind regards, Em

Posted 4 weeks ago

“Beautiful, unusual lamps and shades of the highest quality . Super fast delivery and expertly packaged . Fantastic company ! ❤️”

Helpful Report

Posted 1 month ago

Hi Marie, Thank you for your lovely review. We’re thrilled you’re enjoying the lamps and shades, and glad delivery was fast and well packaged. Your kind words mean a lot to us. We hope to see you again soon. Kind regards, Em

Posted 4 weeks ago

“Wonderful and substantial large Wobster lamp base just arrived ! Its so great I need to order another. The accompanying lamp shade is also fabulous - lovely fabric and well made.”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your lovely feedback. We’re thrilled you’re enjoying the substantial Wobster lamp base and the accompanying shade—lovely to hear they’re working so well for you. If you decide to add another, we’d love to hear how it looks in your space. Kind regards, Em

Posted 4 weeks ago

“Purchased 2 new lampshades for my bedside lamps. So pleased with them. Quality is excellent. The price was fantastic as i got them in the sale. Very well packaged. Made my bedside lamps look more expensive. Thanks Pooky.”

Helpful Report

Posted 1 month ago

Hi Stella, Thank you for sharing your lovely feedback. We’re thrilled you’re pleased with the lampshades, the quality, and that they’ve made your bedside lamps look more expensive. Kind regards, Em

Posted 4 weeks ago

“Pooky lampshades are a bit addictive- love my latest purchase”

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Posted 1 month ago

Hi there, Thanks for sharing—lovely to hear you’re loving your latest purchase. Pooky lampshades can be quite addictive indeed! Kind regards, Em

Posted 4 weeks ago

“Brilliant! Very fast postage and love my lamps :)”

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Posted 1 month ago

Hi Fiona, Thank you for sharing your lovely feedback. We’re thrilled you found the postage fast and love your lamps! Kind regards, Em

Posted 4 weeks ago

“Great service we and so happy with my new lamp I love it!”

Helpful Report

Posted 1 month ago

Hi Vicky, Thank you for sharing your lovely feedback. We’re thrilled you’re happy with your new lamp and that you had a great experience with our service! Kind regards, Em

Posted 4 weeks ago

“Love the products. Always even better than they look online! Do not disappoint.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your lovely feedback. We’re thrilled you’re happy with the products and that they’re even better than they looked online. We hope to see you again soon! Kind regards, Em

Posted 4 weeks ago

“Beautiful shades and fantastic prices in the sale!”

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Posted 1 month ago

Hi Julie, Thank you for sharing your lovely feedback. We’re delighted you like the shades and the sale prices! Kind regards, Em

Posted 4 weeks ago

“As always with Pooky, a fast efficient delivery, very well packed, and superb quality outdoor lights. We are exceedingly pleased. The lights were easy to put up and look amazing on our newly built pergola. We also got them in the sale at a very good price.. So all in all an excellent service and a quality light. I've bought many lights, lamps and shades from Pooky and I wouldn't go anywhere else.”

Helpful Report

Posted 1 month ago

Hi Rhonda, Thank you for sharing your wonderful feedback. We’re delighted to hear the delivery was fast, the lights are of superb quality, easy to install, and look amazing on your pergola. We’re glad you found a great price in the sale. We appreciate you choosing Pooky and for your kind words. Kind regards, Em

Posted 4 weeks ago

“Definitely radical; a bulb within a bulb. Looks amazing and the price was equally amazing.”

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Posted 1 month ago

Hi Andy, Thank you for your fantastic review! We’re thrilled you love the look and the price. Kind regards, Em

Posted 4 weeks ago

“Excellent product excellent service”

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Posted 1 month ago

Hi Jillian, Thank you for your kind words. We’re delighted you’re happy with the product and service. Kind regards, Em

Posted 4 weeks ago

“Love their stuff”

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Posted 1 month ago

Hi Caroline, Fantastic to hear you love Pooky! Thanks for sharing such an upbeat note. Kind regards, Em

Posted 4 weeks ago

“Delighted with my Mildred lamp and lampshade . Good quality and really beautiful vibrant colour! Good service; arrived swiftly in the sale and my online query was promptly answered. Was so pleased , I bought another lamp and shade and look forward to my next delivery. Absolutely recommend.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for sharing your lovely feedback. We’re thrilled you’re delighted with the Mildred lamp and lampshade, and that you love the vibrant colour and quality. It’s great to hear the service and delivery met your expectations, and we’re glad your online query was answered promptly. We appreciate you placing another order and look forward to your next delivery. Kind regards, Em

Posted 4 weeks ago

“I bought the Lillee table lamp in lime and absolutely love it. I got a great discount in the sale. Good quality. Company good to deal with. Very happy.”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for sharing your lovely feedback. We’re thrilled you’re enjoying the Lillee lamp in lime and had a positive experience with us. It looks great with your lampshade! Kind regards, Em

Posted 4 weeks ago

“My parcel arrived extremely quickly which was great. This yellow and white lampshade is just right for my yellow bedroom, and it was on sale too! Even better.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your lovely feedback. We’re glad the parcel arrived quickly and that the yellow and white lampshade is a great match for your yellow bedroom, and that it was on sale too. We appreciate you taking the time to write such kind words. Kind regards, Em

Posted 4 weeks ago

Pooky is rated 4.9 based on 31,771 reviews