Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,956 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 15th December 2025

Hemlata F

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5809

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Style, quality, great impact I find with this brand, plus AFFORDABLE!!”

Helpful Report

Posted 1 month ago

Hello Fiona, Thank you for your fantastic feedback! We’re so glad you love the style, quality, and impact of our brand – and that it’s affordable too. It’s wonderful to hear our products are making such a positive impression! Kind regards, Ella.

Posted 1 month ago

“Absolutely fab lamp! Great service - swift delivery, beautifully packaged, and a really, really stunning lamp. The rechargeable unit is so simple to use.”

Pooky 5 star review on 29th October 2025

Helpful Report

Posted 1 month ago

Hello Kerrie, Thank you so much for your wonderful review! 🌟 The Anetta is looking stunning in your home! We’re thrilled to hear that you love your lamp and that the delivery and packaging met your expectations. It’s great to know the rechargeable lamp is working so smoothly for you. Your support means a lot, and we hope your lamp continues to brighten up your space! Best wishes, Ella.

Posted 1 month ago

“The Kelpie Table Lamp is gorgeous. Excellent quality (from the stand itself to the cable and light fittings used). The colour representation on the website is pretty accurate - yet still doesn't do it justice. I'm absolutely delighted with this lamp. It's also loved by all who've now seen it. Excellent service from Pooky too. Lamp securely packaged. Ordered late on a Sunday and received on the Weds.”

Helpful Report

Posted 1 month ago

Hello Adrian, Thank you so much for your glowing review! We’re delighted that your Kelpie Table Lamp has exceeded expectations in both style and quality, and that it’s being loved by everyone who sees it. We’re also glad our service and quick delivery helped make your experience seamless. We hope to see you again! Kind regards, Ella.

Posted 1 month ago

“Beautifully made products with great variety/colour options.The rechargeabke wall lights are amazing!”

Helpful Report

Posted 1 month ago

Hello Hilary, Thank you for your kind words! We’re delighted that you’re enjoying both the range of colours and the rechargeable wall lights. It’s wonderful to hear they’re making such a difference in your space! Your feedback really means the world. Best wishes, Ella.

Posted 1 month ago

“Saw the Scoon rechargeable at a friend's house and had to get one. My Rust Scoon lights up recessed shelves in the diing area where I keep family photos. Now I've added a Wee Scoon to match for the dining table. Perfect!”

Helpful Report

Posted 1 month ago

Hello Janet, Thank you for the review! It’s so lovely to hear that spotting the Scoon at a friend’s house led to your own Pooky purchase! We’re delighted your Rust Scoon and Wee Scoon are bringing such a beautiful glow to your dining space. Thank you for sharing your experience! Best wishes, Ella.

Posted 1 month ago

“My second pooky lamp I have large and smaller version , v classy exceptional Quality”

Helpful Report

Posted 1 month ago

Hello Janette, Thank you for your great review! We are thrilled to hear you have started a Pooky collection! It is lovely to hear you have noticed the quality of our products. Your feedback means a lot to us. Best wishes, Ella.

Posted 1 month ago

“A great selection of products! Such an easy process and high quality of product!”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your kind words! We’re thrilled you found the process easy and are so pleased you’re happy with the quality of your Pooky pieces. We really appreciate you taking the time to share your experience. Kind regards, Ella.

Posted 1 month ago

“Absolutely love my doorstop rechargeable table lamp with empire shade. The light from the genesis rechargeable cell is so much brighter than any other rechargeable lamp I have and the quality literally shines through!”

Pooky 5 star review on 28th October 2025

Helpful Report

Posted 1 month ago

Hello Beverley, Thank you so much for your lovely review! We’re thrilled your Doorstop rechargeable lamp is lighting up your space so beautifully - it looks stunning in front of your cosy fire. We’re delighted you’re enjoying the quality and brightness of the genesis cell too. Thank you again for the support! Kind regards, Ella.

Posted 1 month ago

“Love my my new Pooky lamp with the aurora amber base and 20cm Emerald Empire shade.They compliment each other and look beautiful in the hall.,especially as there's no electric point nearby so battery type is an excellent choice.They are not cheap but beautifully made”

Helpful Report

Posted 1 month ago

Hello Alma, What a gorgeous combination — the Aurora Amber base and Emerald Empire shade really are a match made in lighting heaven! We’re delighted it looks so lovely in your hall and that the rechargeable design is proving so useful. Thank you for noticing the quality — and for sharing such a kind review. Best wishes, Ella.

Posted 1 month ago

“A gorgeous light and seamless in my kitchen. I was reassured by a member of staff about my worries regarding the battery too.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your lovely review! Our rechargeable elbow wall light with the rattan shade looks so cosy in your kitchen! We’re delighted your new light complements your kitchen so well, and that our team could provide the reassurance you needed. We truly appreciate your support! Kind regards, Ella.

Posted 1 month ago

“Gorgeous good quality products”

Helpful Report

Posted 1 month ago

Hello Toria, Thank you for leaving a 5 star review. It is excellent to hear you appreciate the quality of our products. Thanks again for supporting Pooky! Kind regards, Ella.

Posted 1 month ago

“Love my rechargeable lamp! It’s already been so handy to move it about without needing to find sockets. The hardest part was trying to choose between all of the designs!”

Helpful Report

Posted 1 month ago

Hello Anne-Marie, Thank you so much for your lovely review! We’re thrilled you’re enjoying the flexibility of your rechargeable lamp — and we agree, choosing between all the designs might just be the trickiest part. Enjoy lighting up every corner! Best wishes, Ella.

Posted 1 month ago

“Very pleased with our picture light.”

Helpful Report

Posted 1 month ago

Hello Johanna, Thank you for the 5 stars! We are delighted to hear you are pleased with your Pooky picture light. Thank you for choosing us above the rest! Warm regards, Ella.

Posted 1 month ago

“I’ve had several light fittings and a shade or two from Pooky, most recently a rechargeable lamp too! The quality is fab, the shipping is quick and I love their style. I can’t comment on customer service as I’ve never had to make contact- smooth sailing and I’ll be back.”

Helpful Report

Posted 1 month ago

Hello Hannah, What a glowing review — thank you! We’re so happy you’ve had such smooth sailing with your Pooky lights (and now a rechargeable lamp too!). Here’s to many more bright and beautiful moments ahead — we can’t wait to have you back! Best wishes, Ella.

Posted 1 month ago

“Excellent personal service & advice from all staff through to delivery. The showroom display is wonderful & so helpful ensuring you choose the right item. Will definitely visit again & can recommend.”

Pooky 5 star review on 25th October 2025

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your experience from start to finish. Our team takes great pride in offering personal service and helpful advice, and it’s lovely to know this made a difference. We look forward to welcoming you back soon! Kind regards, Ella.

Posted 1 month ago

“Delighted with my purchase; I just wish international shipping wasn't so expensive!!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We’re so glad to hear you’re delighted with your purchase! Thank you for the feedback about international shipping — we know it can be pricey, and we’re always exploring ways to make it more affordable in the future. Best wishes, Ella.

Posted 1 month ago

“Beautiful lights, beautifully designed, beautifully made.”

Helpful Report

Posted 1 month ago

Hello Alison, Thank you for the 5 star review! We are so pleased to hear you love our lighting just as much as we do! Thank you for being a Pooky supporter! Warm wishes, Ella.

Posted 1 month ago

“Ordered a lovely living room lamp and shade. Returned shade as too small and replaced with a larger option. Great service and lamp is now perfect.”

Pooky 5 star review on 22nd October 2025

Helpful Report

Posted 1 month ago

Hello Kelly, Thank you for the great feedback! We love the look of your orange Aurora here with the grey Yoda shade. it looks perfect! We're thrilled to hear that you had a seamless experience with our customer service and we are grateful for you taking the time to share your feedback. Best wishes, Ella.

Posted 1 month ago

“A perfect Pooky shade for a perfect shady nook.”

Helpful Report

Posted 1 month ago

Hello Angela, Thank you for your review! We are thrilled to here we have brightened up a shady corner in your home! Wishing you a wonderful cosy season with your new Pooky lamp! Kind regards, Ella.

Posted 1 month ago

“I absolutely love my new lamp! The vibrant green and quirky shade add a lovely pop of colour in the corner of the lounge at the start of the gloomy weather and dark evenings. Being cordless means I can move it around to any place at any time. Worth every penny and will probably treat myself again!”

Helpful Report

Posted 1 month ago

Hello Gillian, Thank you for your lovely review! We LOVE this combination, such a fantastic choice! We are thrilled to hear it is brightening up a dark corner. Our rechargeable lamps can become addictive! We look forward to seeing you again in the future. Best wishes, Ella.

Posted 1 month ago

Pooky is rated 4.9 based on 30,956 reviews