Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,964 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,964 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and the product we got was great too . fab quality beautiful lamps and shades so happy thank you”

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Posted 1 year ago

Hi James, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Beautiful quality + great delivery”

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Posted 1 year ago

Hi Cressida, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Pooky came up trumps! LOVE my rattan shade.....It arrived quickly & was packaged really well. I couldn't have asked for a better shopping experience. Thankyou Pooky, I will definately be using you again & would whole heartedly recommend you to anyone. Anne Leo”

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Posted 1 year ago

Hi Anne, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 1 year ago

“Love the lights I purchased and packaged so well.”

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Posted 1 year ago

Hi Charlie, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 1 year ago

“I love Pooky, I have so many of their lamps, they are perfect for making a statement in any room!”

Pooky 5 star review on 29th February 2024

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Posted 1 year ago

Such a lovely bedroom, and our Gourdon lamp makes a wonderful addition! We are so glad you are happy with your new lamp and shade, and thank you for your kind review. Best Wishes, Emmy

Posted 1 year ago

“Lovely designs and quick delivery”

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Posted 1 year ago

Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for making the time! Best Wishes, Emmy

Posted 1 year ago

Hi Catherine, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Love all Pooky products! I have been buying from them for years and in my opinion, they are unbeatable in price and quality.”

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Posted 1 year ago

Hi Lydia, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 1 year ago

“I love my new shade. The choice at Pooky is exceptional and wish I could have bought them all. Great customer service and speedy delivery! Thanks”

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Posted 1 year ago

Hi Emily, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Brilliant service and fantastic quality. We can't fault our experience with Pooky!”

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Posted 1 year ago

Hi Eleanor, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“My order arrived quickly and I am very happy with my service and the mirror I purchased.”

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Posted 1 year ago

Hi Alison, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 1 year ago

“Beautiful lamp shade, high quality finish, perfect pleating and delightful colours. Sent promptly and really safely. Excellent packaging.”

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Posted 1 year ago

Hi Ashleigh, Thank you for letting us know so graciously that you are happy with your Pooky product. We are very grateful to you for taking the time to email with your comments it’s much appreciated. Best wishes, Em

Posted 1 year ago

“Beautiful products, excellent customer service and super quick delivery! Keep doing what you are doing pooky!”

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Posted 1 year ago

Hi Maria, You're very kind to have taken the time to email with your feedback - it is much appreciated and we're delighted that you've been happy with your Pooky experience! Best wishes, Em

Posted 1 year ago

“Beautiful lights, I have spent hours trying to get the right bedside lights and Pooky definitely delivered. Well engineered, well made and nicely detailed. Really lovely.”

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Posted 1 year ago

Hi Lesley, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, I’m sure they look great in your home! I’m so pleased you’re pleased. Kindest regards, Em

Posted 1 year ago

“I looked at a lot of ceramic lamps online before ordering the Robyn table lamp and I'm really happy with it. The abstract pattern and colour palette is lovely to look at. I thought it was a very good price too. Delivery was quick. I needed to return the 2 shades I ordered to try with it (as the styles didn't work for the more modern decor around it) - this was easy to do and the refund came through quickly. My thanks for the great customer service.”

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Posted 1 year ago

Hi Victoria, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Fabulous products, Fabulous service and delivered at fabulous efficient speed!!”

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Posted 1 year ago

Hi Annabel, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Great showroom and easy to use website. We were not sure of one lamp so we go to two options. They arrived the very next day. We were able to send back the one we didn't right away really easily for free. We are happy with the wall light.”

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Posted 1 year ago

Hi Thaddeus, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Absolutely love Pooky lighting, excellent customer service and amazing selection of products.”

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Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Consistantly good quality product. Incredibly speady delivery. Very welll priced. Great customer service.”

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Posted 1 year ago

Hi Louise, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“The highest quality lights you will find, instantly lift a room.”

Pooky 5 star review on 28th February 2024

Helpful Report

Posted 1 year ago

Hi Jemima, Thank you for taking the time to write this review. I am so happy to hear you love your new Pooky lighting, they look great in your home! I’m so pleased you’re pleased. Best wishes, Em

Posted 1 year ago

“Great service cant fault anything to be honest.”

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Posted 1 year ago

Hi Mal, Delighted to hear you were happy with the service provided, it's a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

Pooky is rated 4.9 based on 30,964 reviews